Customers recognize the OpenFit Air Open-Ear True Wireless Earbuds for their sound quality, comfortable fit, and lightweight design. Many appreciate the good battery life and acceptable bass for this style of earbud. However, some customers have noted that the volume could be higher and the touch controls can be a bit difficult to use.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 835 reviews
Rated 4 out of 5 stars
Great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great love em. Just wish the app hadnt updated cause now cant figure out how to get them to tell me who is calling.
Hi Michelle- Shokz here! There is usually a phone setting that allows callers to be announced. To have your phone announce who's calling, enable the "Announce Calls" or "Caller ID announcement" feature in your phone's settings.
iPhone: -Open "Settings" and go to "Phone". -Tap on "Announce Calls". -Select your preferred option: "Always," "Headphones & Car," or "Never".
Android (using Google Phone app): -Open the "Phone" app. -Tap the three dots (more options) and select "Settings". -Tap "Caller ID announcement". -Select your preferred option, such as "Always".
Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
Pros mentioned:
Fit
Rated 4 out of 5 stars
Great fit
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are the perfect fit for me, due to my ears being small.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like that the sound is enveloping in your ear and for calls there is the noise reduction that allows me to have good communication and also listen to music in a way that does not affect my hearing, I simply love them.
I would recommend this to a friend
Rated 4 out of 5 stars
Great for out doors
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
if you work outside and like to listen to music then theses are for you.. Customer service is on point
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Tonja at customer service provided outstanding service. She was patient and provided feedback, which helped me decide on my purchase. Thank you, Tonja. You are definitely appreciated!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the fact that it is on the outside of my ear. I notice that it is extremely touch sensitive. The clarity when communicating is very good.
I would recommend this to a friend
Rated 5 out of 5 stars
Pretty nice
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are pretty nice for the fact they don’t actually go inside your ear. I do wish they had dedicated buttons on them but the more expensive model does. It is a little weird that you hold the left ear for volume down and right ear for volume up so controlling volume while wearing just one isn’t an option.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an excellent earbuds. I purchased it for my Mom and she loves it. It is to replace the in-ear one I bought for her before. Once the discount comes again, I will get one for myself too.
Hi David- Shokz here! We're very sorry to hear this has been your experience. In this case, we'd suggest a manual reset of the headphones. We also suggest ensuring that the latest firmware version has been updated via the Shokz app for the best experience with your OpenFit Air. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance or visit our website directly to submit a warranty claim. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service directly to learn of their return policy. Thank you!
Rated 3 out of 5 stars
Background Noise is an Issue
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These do well in quiet environments without a lot of background noise, but the intended use is while working out so that can run into noise especially running along streets. I would say if you are planning to use while in urban areas with car and other noises I would go with closed ear buds.