Customers recognize the OpenFit Air Open-Ear True Wireless Earbuds for their sound quality, comfortable fit, and lightweight design. Many appreciate the good battery life and acceptable bass for this style of earbud. However, some customers have noted that the volume could be higher and the touch controls can be a bit difficult to use.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 835 reviews
Rated 3 out of 5 stars
Ok not great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Ok, but didn’t feel secure on my ears. It felt like they would come off.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've been using these since day. One of purchase and the sound quality connectivity are perfect. However, the right ear stopped working about 2 days ago. Now I feel so stupid for not getting a warranty
No, I would not recommend this to a friend
Brand response from AfterShokz
Posted .
Hello there- Shokz here! We're sorry to hear your OpenFit Air is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
Rated 2 out of 5 stars
High priced poor sound quality not a good fit
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sounded great in the store but opened these at home and was disappointed. Do not fit well and can barely hear sound at max volume. Tried adjusting the ear pieces but nothing seems to help. Love the idea of open earbuds but design seems to fall short for me. Not able to return since over 7 days so stuck with them.
Hi John- Shokz here. We're very sorry to hear this has been your experience. We highly recommend ensuring that the most recent firmware version has been updated via the Shokz app for the best experience with your OpenFit Air. There is also a phone setting that may resolve the low volume issue. -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. Please reach out to our Customer Happiness Team if you have any questions. Thank you!
Rated 5 out of 5 stars
Great Earbuds!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very comfortable and sound great. Love the ability to connect 2 devices and switch between the 2 effortlessly.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought these last September. Lived them, but the left ear piece went out 2 weeks ago. It started puttinng out a crackly sound. Unacceptable! I had to by another unit, another brand!
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Mom gift
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice gift to give open ear so you can hear around you at all times good if you have kids
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very comfortable, you'll forget they are there. Unfortunately the one size fits all approach falls flat. I apparently have above average ears so the speaker does not quite reach my ears (per the quick start menu) so the music sounds like its far away being broadcast through a tin can.
Hi there- Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you!
Rated 5 out of 5 stars
Awesome earbuds
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for ears - attaches to ears perfectly. Can move head without worry of falling off
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works as intended but don’t let the Shokz brand fool you, it’s not bone conducting. It hooks onto your ear and the speaker on the headphone sits nicely over the opening in your ear canal. It was probably just me but after a while my tragus would be sore. Paired super easily and charges fast.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to return these. They did not pair well with the iPhone. Additionally, I thought I would like to having an openfit earbud but the sound was not good and it was hard to adjust to this product. It may work for someone else but not me.