Customers are delighted by the Smart Lock C210's ease of use and straightforward installation process. Many users find the installation to be very easy and appreciate the overall performance. However, some customers have expressed concerns regarding the battery life and the absence of biometric access on the device itself.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 77 reviews
Pros mentioned:
Installation
Rated 5 out of 5 stars
Smart Locked and Loaded
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Smart Lock for the money. Replaced our Simplisafe lock and couldn't be happier. Easy to install and set up.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Works great no problem.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install. App works great, easy to join the lock with my eufy doorbell camera.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The doorbell was exactly as pictured. My son-in-law installed it without any issues.
I would recommend this to a friend
Rated 4 out of 5 stars
Nice smart door lock
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice smart lock. Keypad works great and I don't need to take keys out. Only issue was initial calibration kept failing. Think it's a false positive since opening/closing works properly
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Pretty good lock
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty easy to wire and setup. Comes with some decent keys and is easy to check or unlock with key, phone, or number pad with multiple unlock codes.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent smart lock! With four dogs and a one-year-old, security and convenience are top priorities—and this lock delivers on both. We’re completely satisfied and highly recommend it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was an excellent product and easy to install.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great E-Lock
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple to assemble , looks good. and works flawlessly. App also works good and was easy to set up.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great product
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy install works perfectly able to set up other family members for their own codes notifies you whoever unlocks the door great product
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Eufy never disappoint
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like this smart lock, easy to install, very looking good style and works great
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
minimalism is key
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I use it so I'm not giving out keys and can easily change code when needed been great so far
I would recommend this to a friend
Cons mentioned:
Battery life
Rated 2 out of 5 stars
Great until it isn't
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've had this product about 6 months. It was great when it worked. Now, after installing fresh batteries, I'll get a Super Low Battery warning after less than 24 hours. I think it was due to an app update, but it might be an electrical problem because the battery drain is absolutely ridiculous. Unfortunately I will be returning.
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988-7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards,
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great lock
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to install and works great I would buy I bought another one
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Perfect!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works perfectly and is exactly what i wanted. Easy to set up, a caveman could do it.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Nice smart lock
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product and easy to install. I bought it in nice price.
I would recommend this to a friend
Cons mentioned:
Biometric access
Rated 2 out of 5 stars
Description of item is inaccurate
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product description is inaccurate. Description states that this device has biometric capabilities. This device does not have this ability. I chatted with support and they were no help at all. They first claimed that this device has biometric features. After I insisted that this model doesn’t have this, they claimed that I was sent the wrong item. I was passed around through a couple of agents and felt like they were just doing this to get me frustrated and eventually stop trying to get this resolved. I never got a resolution for this.
They didn’t offer anything for the inconvenience either.
No, I would not recommend this to a friend
Brand response from Eufy Team
Posted .
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 988 7973. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.