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Customer Ratings & Reviews

Your price for this item is $369.99
The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 529 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation's sound quality, comfort, and battery life. Many also appreciate the lightweight design and connectivity options. However, some customers feel the bass is lacking and the headphones are not worth the high price. There are also a few comments on the volume not being loud enough, the app needing improvement, and the headphones getting a little warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 529 reviews
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound profile, fits my head well, connects easily with all my devoces

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are outstanding. The sound is crisp and full. The over-the-ear design is very comfortable. They are easy to operate. The run time is impressive. I like 'em.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK good audio quality good ANC nice looking high-quality material, when I used it to work out the sweat started building up inside the ear cups. I would say it is really good but for this price it is over priced also I put it at same level as MX5.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must with nighttime movies if have Sonos soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great integration with Sonos beam gen2. Easily switch between the two. No need to go through settings and switch to Bluetooth output, or need to remember to switch back to hdmi after using. Just shut the headphones off and it’s back on the soundbar. Great surround sound with movies/atmos and clear voice. Can get a little warm so not the best for workouts, but that’s when I use buds anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos ace

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Ace because I wanted ( not needed) a pair of over air headphones to run alongside AirPod pros , so after extensive online research plus I already had a Sonos system installed at home I decided on them . I found them ok even to a point of ‘did I really want them , but I found that everytime I wore them the more I liked them .why. The fit was good but got better, the sound was ok but got great , the presentation , look , feel and quality was my ‘oh yeah’ out the box . So now as far as my Ace is concerned they are a need and a must . If you don’t mind returning the head adjustment to default for it to fit back in the case then you’re good to go . I’m stoked by the Ace I can now say whenever I unzip that carrying case I smile .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I weny to the store to buy Beats and randomly asked the bestbuy sales person whats better than beats and he walked me up to the Sonos headphones. I have sonos system at home so i know the wuality of sound sonos produces. Without hesitation I grabbed it and i must say i loved it. I love the fact that it pairs with my sonos system at home and i can switch the sound from the main system to the headphones. This is must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos is Sonos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year to make it work it is supposed to work had finally arrived. Works amazing with Sonos system et all. I can finaly watch and listen within my ecosystem without bothering anyone late at night. Calls and other functionality great. Top quality sound wired like it's meant to be Hifi plus. Wireless connectivity sound on the top 2. Comfort.. best out there. Buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and great feel on the head, doesn't get heavy after long periods of listening

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfy and sounds good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfy and sound quality is great. Overall doesn’t boost sound artificially. If you want boomy bass, for now not really a good option. The headband doesn’t feel heavy. I really like the ability to stream lossless to the headphones but if you don’t have aptx, the included cable is great. Wish it was longer but it’s fine for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal piece of tech. Sound is amazing. Setup was a breeze. Extremely comfortable. Fits perfect. They rival my Apple Max headset. I find them more comfortable to wear. The case masterfully stores them securely. They totally beat Beats, Sony and Bose headsets I have used. If your looking for a premium headset, the Sonos Ace is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hold Their Own Against the Competition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are my first experience with any Sonos products, but I've always been familiar with the quality of their soundbars. I read and watched a lot of reviews and decided to try these out. I'm definitely glad I made that decision. I've tried a lot of the different high end headphones—Sony's XM4 and XM5 as well as the Airpod Max and these definitely hold up against those. All of those are great headphones but (and I still love my Sony XM5s) the noise cancelling on these is amazing. I really feel like these do the best of blocking out ambient noise and also deliver really nice sound, especially the bass. Another thing I've really liked are the buttons, they're easy to tap to turn on the headphones or adjust the volume. My issue with the Airpod Max was that, asides from the volume dial, was that there were too few controls and I hated that I couldn't manually turn them off. No such problem with the Ace's. Also, the foam is really comfortable and I've been able to wear them for extended periods of time with little discomfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds. So good I had to get them for my husband. He is in love too! Nice padding on your head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. They have great sound and connect to any Bluetooth device with ease. They look fantastic as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying I bought these when they were $100 off over the holidays. I would not pay full price. ANC is excellent right uo there with Apple. Sound quality is great for boty movies and music. If you have any Sonos sound bars the transfer to headphone feature is nice. I do wish that sound would continue on sound bar but it stops. (That way other people in the room can still watch the movie or show but you can listen at your own level) The one thing that holds these back are the fact that they do not get very loud. Ive tried both movies and music and I’m left wishing for a little more volume. Other than the volume issue these are a really great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound 10/10 , comfort with glasses 9/10 Noice cancellation - danger to sit through catastrophic events. 10/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great now that the price is right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are light and comfortable, setup is a breeze. The only negative is they get much quieter when I auto swap with my Arch ultra

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible sound, seamless switching, and so comfy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound, seamless TV to headphone switching, user friendly, and good battery. The noise cancelling is great, the buttons are very easy to work with, and they are extremely comfortable for all-day wear. The only thing the AirPod Max has over this is the noise enhance mode.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for the feedback and insight. We value your opinion and will continue to make Sonos Ace stand out! john.milton

  • Rated 4 out of 5 stars

    Perfect for a Specific Sonos User

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in the market for high-end headphones and you own a Sonos Arc soundbar to swap audio between that and your other devices, these are exactly the addition you'd want. The audio with Atmos sounds fantastic, and you can use them as audio-only headphones while video gaming (via that Arc connection) with no detectable latency. If you DON'T own an Arc (or other Sonos soundbars that are supposed to get support in the future) and already have a higher-end set of headphones at around this price, I don't think these warrant a purchase to switch over to these. If you don't have another headset already and you're looking to get one, your use-cases will be the priority. The cushioning on these feel very comfortable, but my ears are bigger and these sometimes cause a bit of pressure on the top of my right ear in particular. When that's not an issue, though, I love wearing them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, very comfortable, and great battery life. I'd say these are slightly better than my Air Pods Max. My only problem with them is they seem to have a weird issue with certain frequencies when I have them plugged in via the 3.5mm cable that they come with.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for your feedback! We're glad to hear that you find the sound quality, comfort, and battery life of the Sonos Ace headphones impressive. We appreciate you bringing the issue with certain frequencies via the 3.5mm cable to our attention. We'll look into this to ensure the best possible experience for our users. Enjoy your headphones! john.milton

  • Rated 5 out of 5 stars

    Sonos Ace

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever worn! Cannot express how comfortable, I've gotten several friends and family members hooked on these. I wear them for hours a day as a medical student and get no headache from the noise cancelling feature. Other noise cancelling headphones have bothered me in the paste, for whatever reason these do not cause any of the negative pressure-like feeling that some noise cancelling headphones do. Cannot recommend enough, 10/10!

    I would recommend this to a friend
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