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Customer Ratings & Reviews

Your price for this item is $449.99
The comparable value price is $899.99

Customer reviews

Rating 4.3 out of 5 stars with 7 reviews

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86%
would recommend
to a friend

Customers are saying

Customers are impressed with the sound quality of the Geek Squad Certified Refurbished Arc Soundbar. They say it makes a huge difference in the overall sound experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Rated 1 out of 5 stars

    Broke Product with Geek Squad Certified tag

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with one of the sides punched in like that. Went to the store to find out my options. The customer service representative spent 30 mins to chit-chat before attending to me. And after looking at it all she said that oh this is definitely damaged and your only option is to get a refund, then stood like a statue. What about the inconvenience that this thing caused me? I was so excited to get this soundbar and at the end of the day all I got was unprofessional behavior from Best Buy. So much for GEEK SQUAD CERTIFIED tag. It's a shame that I can't opt for 0 star here. Thank you for ruining my weekend.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for your review. We're sorry you're having issues with Best Buy. We would love if you would consider rewriting your review once you've had time to experience your product, as the review is intended to be on our products and not on your experience with Best Buy. Best Buy does not monitor these and will likely not see it. Thank you for your consideration and we hope they get you up and running asap! Let us know if we can help at support.sonos.com john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best SoundBar

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity and depth of the sound are remarkable—dialogues are crisp and easy to understand, while the bass is powerful without being overwhelming. It’s like having a full surround sound system without the need for multiple speakers and wires cluttering the room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good sound quality would recommend easy to use app

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurbished but still works when compared to the new version I bought a while back. Cosmetic defects on the back but who's going to look behind it?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bought Refurbished- pretty high quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This really made a huge difference in sound quality. I liked buying it for a bit cheaper as refurbished and frankly it looks teriffic and I got it sooner than if I'd both a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smarter Volume

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little larger than I anticipated but it works great. I love being able to control my tv from my phone. I’m all about convenience and get it with Sonos.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    As good as it gets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Was breeze to set up. Alexa integration, AirPlay, tv connectivity is seamless.

    I would recommend this to a friend
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