Monster deals on the tech you wantDoorBOOsters coming Oct. 31.Shop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Open until 8 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $499.00

Customer reviews

Rating 4.7 out of 5 stars with 78 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

99%would recommend to a friend

Customers are saying

Customers highly value the Playbar Refurbished for its exceptional sound quality, praising it as "amazing". Setting up the device is a breeze, with users describing the process as "easy". The refurbished unit offers great value for the price, with customers expressing satisfaction with their purchase. However, some users have experienced connectivity issues, particularly with maintaining a stable Wi-Fi connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 78 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    100% Quality Sound

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and quality. I’m not regretted to buy this brand and equipment again! My husband loved it! 100% Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Really nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound bar! Great look and sound! My biggest complaint I would have is that u have to use other Sonos stuff to connect to each other.....subwoofer etc but I would say that was my fault due to lack of research but most likely wouldn’t of changed my mind. Sorry not really a good picture of the bar.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Sonos.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Sonos play bar in living room Bought the refurbished for a great price. I compared the sound no difference. I save a lot of money. Thank you bestbuy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of Best Soundbar even in 2020

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks just like brand new even it says refurbished. I am very happy with sound and built quality. Sound is very crisp and bass is enough for small room and you can always adjust bass and treble from App which is plus. I guess, I got this in a good deal when BestBuy had it on discounted price. I guess Sonos sound is somehow better than Bose in my personal opinion. I would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Refurbished, Sound quality

    Rated 5 out of 5 stars

    Excellent Soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always hesitant buying a refurbished product, but the Playbar came in new packaging and has been working perfectly. This is my second Playbar, and this one works/sounds the same as the new one I purchased some time ago. I was debating getting an Arc vs another Playbar, but seeing the refurbished price and quality of this product made the decision quite easy.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price, Sound quality

    Rated 5 out of 5 stars

    Awesome Soundbar for and Awesome Price!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos delivers yet another great product. It may be a product of the past but it is still an awesome sounding soundbar. It's super easy to set up too! For the price of $380 Refurbished through bestbuy, you really can't beat it compared to the newer Sonos arc. Its half the money!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Dolby atmos

    Rated 4 out of 5 stars

    Refurbished...no problem

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaged and looks like new. The arc is great, but this is very good for half the price. Although not indicated in the description, it did come with the optical cable, ethernet and power cord. It is big and bulky looking and no dolby atmos, but still a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Factory reset

    Rated 5 out of 5 stars

    THIS is the sound-bar to buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! What a price on the original Sonos Playbar. It arrived packed and looking just like a brand new Playbar except when I went to set it up it didn't have the factory reset and therefore I couldn’t connect it to my Wi-Fi or Sonos system; took. Little troubleshooting and then following instructions to do the factory reset, but the. No problems. It is working great!!

    I would recommend this to a friend
  • Pros mentioned:
    Best

    Rated 5 out of 5 stars

    Sonos playbar is a fantastic soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. The playbar is one of the best soundbars on the market today. It has stood the test of time. The sound is clear, accurate, and loud. Can fill up any size room.. I would recommend more of a medium to large room though to unleash its full capabilities. May be too powerful for a smaller sized room. I’ll piggy back off of some other reviews here. Although this item states refurbished, you would never know. The packaging and playbar itself look and perform as new. Optical connection works great. Don’t let that dissuade you from buying this playbar because it doesn’t have hdmi or have Alexa/google built in. It is Alexa compatible so if you have an Amazon echo or dot already, you can tell It to turn up/down volume, mute/unmute as well as play music on the playbar. Most of the time you will control the tv volume from either your phone via the Sonos app or you can sync one remote to the playbar. In my case it’s the Apple TV remote. The playbar works flawlessly with my set up which is a Samsung QLED and Apple TV. I was able to get it at the $379.99 price so hopefully BB will discount it again for new customers. I picked up 2 playbars for less than the cost of 1 arc.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    Very happy with this product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great--we have a small house, so it fills the room quite well. Would appreciate the features of the Arc, but this was more affordable (refurb). I mainly play music from iTunes on my phone. Connects well and meets our needs for a TV soundbar. The app isn't very helpful imo.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great sound!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old wired system and it was complicated to set up and use. This new speaker is great - and we can connect our phones wirelessly and it works seamlessly with the TV. And the sound it great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great speaker, difficult app

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. The sound is incredible, especially when paired with Ikea bookshelf sonos speakers. 3 speaker system works great for music and television. I'm no audiophile, so I can't speak to the details, but I'm thrilled to be able to understand dialogue when watching movies and TV. This was a refurb unit, and I have had no issues at all. The only knock is for the sonos app. It was not easy to setup. Once setup, connecting to it isn't too bad, but it's also not simple. I would really like to be able to just stream from phone to the speakers, but as best I can tell you have to use the app, and that severely limits the choices you have for playing music. All that said, you buy this thing for the sound, and it does not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Refurbished Sonos works and looks perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - The speaker(s) sound great - Refurbished item is indistinguishable from a new item - Once setup, it works flawlessly Cons: - Setup took a long time with many failed attempts. Setting up surround with pair of existing Play:1's took many factory resets and reconnections, but eventually got it and haven't had a problem since Conclusion: - I would definitely buy this again

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Sonos Sound bar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality sound from this sound bar. Complements my Samsung TV well. Easy set up and usability with SONOs App.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sonos playbar refurbished review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried about buying a refurbished playbar, not knowing why it needed to be refurbished, but it came very well packages (as if new) and it worked right out of the box just like it should. It is as good as a new one for a better price. I have two other playbars - one purchased new and one purchased used to compare the refurbished one to and it is every bit as good as the new one and in much better condition than buying used.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Sonos at a Discount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound from Sonos when adding to your sound system. Easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Well worth it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a refurbished item and I am very pleased with the purchase. I paired it with a pair of Play 1s I already had and the sound is terrific. I wanted to keep the system the same and not mix old with new and was happy when I found the Playbar at a great price. So far the speakers sound great without the Sub so I’ll wait a little longer to purchase that. Well worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Works great, sale, easy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On big sale. Sound awesome. So easy to set up. Smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Another solid Sonos product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker sounds great. It was easy to set up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been very impressed so far. This is the perfect choice for those who prefer to simplify their theatre sound system and get away from multiple speakers. I used to own a 5.1 system before this, but had trouble keeping it with a toddler around; for this reason I decided to change my options. This being said, I couldn’t be happier. The sonos provides big sound without the big bulk. Make sure you change your setting by using the equalizer option; I think this is the main reason why some people give it poor reviews. The play bar gives us the option to reduce the base and loud sounds when the baby is asleep. This is perfect since it’s still clear enough to hear tv voices at such a low volume. This is truly amazing. You’ll need to try it to understand. Sports are given a whole new dimension. Movies sound great. Now music, it gives a wow factor. It gives you deep bass without any distortion like the big boxes. Some people appreciate this, while others might not. My only complaint is that this isn’t Bluetooth compatible. You’ll need to use the Sonos app which isn’t the best.

    I would recommend this to a friend
Sponsored