Customer Ratings & Reviews

Hi DorothyY,

Thank you for the five-star review! We're really happy to hear you're enjoying the BRAVIA 3. It's fantastic that you love the picture quality—our goal is to make every viewing experience truly immersive and amazing. We also appreciate you mentioning the smart options on the TV. We've worked hard to make the Google TV interface intuitive and easy to use, so it's great to know that it's making your experience more enjoyable.

Thank you for choosing Sony!

Best regards,
Dominick

Hi cash5, Thank you for your loyalty to Sony for over three decades—that’s truly amazing! We’re thrilled to hear you’re enjoying your new Sony BRAVIA 3 TV, and it’s wonderful that the salesperson provided great service and helped you get it loaded up.

We hope your new TV brings you many more years of entertainment. Thank you again for choosing Sony! Enjoy! -Maria

Hi JulJ,

Thank you so much for the 5-star review! We're elated to hear that you're enjoying the good color and great resolution of your new Sony BRAVIA 3. It's also fantastic to know that it fits perfectly in your space. We designed this TV to deliver an exceptional viewing experience, and your feedback lets us know we've succeeded.

Thank you for choosing Sony, and enjoy your entertainment!

Regards,
Dominick

Hi Sscmoe,

It makes us really happy to hear that your replacement Sony BRAVIA 3 is performing well, and that your experience is great so far.

We sincerely apologize that the initial television did not meet the quality standards you expect from Sony and experienced display issues. We are relieved that the comprehensive warranty was in place and allowed us to swiftly resolve the issue and provide you with a fully operational replacement.

We appreciate you choosing Sony again and hope this television provides years of reliable viewing!

Regards,
Dominick

Hi Fernandocanada,

Thank you so much for the five-star review! We're thrilled to hear how much you're enjoying your BRAVIA 3. We really appreciate you recommending it!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hi JudyP, thank you for your continued trust in Sony! We're delighted to hear you're happy with your new Sony - Bravia 3 and that our TVs have consistently delivered the picture quality you expect. We truly value your loyalty, and hope your new TV brings you many more years of great viewing experiences! Regards, -Dominick

Hello FrankP, thank you for sharing your review! It is fantastic to know you're enjoying the excellent screen quality of the BRAVIA 3. We understand you've experienced some picture blurring from certain angles. You may want to test different picture modes to find the one you are most satisfied with. Your TV comes with plenty of customizable picture settings, and you can check this article for more information: https://www.sony.com/electronics/support/articles/00190409. Thank you for choosing Sony! Sincerely, -Jenn

Hi FeliciaG, thank you so much for your fantastic review! It brings us great joy to hear the Sony - Bravia 3 continues to impress and was an easy choice for you. It's great to know that both your Sony TVs are delivering the quality and performance you expect. We truly appreciate your continued trust and support! Best regards, -Dominick

Hi, KeithJ,

Thanks for the great review and the 5-star rating! We are glad to hear that you love your BRAVIA 3. Its incredible picture quality is because of the Sony’s intelligent Cognitive Processor XR, which makes sure to enhance the range of hues and saturation, revealing extremely precise details within textures, and color tones that look completely natural.

Thank you for choosing Sony, have a great day!
-DiegoV

Hi CrankyMike, Great! We're delighted to hear that you are enjoying your Bravia 3. Thank you for choosing Sony. Erin

Hello Judy,

Thank you for choosing Sony!

We’re immensely pleased to hear that you find the K43S30 TV to be an excellent size, perfectly fitting your bedroom. It’s wonderful to know that you are enjoying the clear picture quality. Thank you for sharing your positive experience!

Best regards,
-Fred

Hello CarolinaZ,

Thank you for your fantastic review of the Bravia 3! We're so pleased to hear you're enjoying the outstanding picture and sound quality it delivers.

It's wonderful to know that our efforts to provide a high-quality visual and audio experience are appreciated. We also value your positive comments about Best Buy's selection, and we're glad they could help you find the perfect TV.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hello Kaddee, thanks for the five-star rating!

We're so glad to hear you're enjoying the stunning visual experience of your Bravia 8. It's fantastic to know the vibrant colors, clarity, and beautiful detail, are making such a positive experience!

Thanks for choosing Sony.

Sincerely,
Jenn

Thank you for sharing your positive feedback on the K-43S30, nicepapershredder! We are delighted to hear that you love the TV so far, and that you find the picture to be "nice" and the price to be "decent."

We designed the S30 series to offer a great viewing experience with a clear picture at a competitive price point, and it's truly rewarding to learn that we have met your expectations.

We appreciate you choosing Sony and for taking the time to share your experience!

Best regards,

Gus
Sony Social Media Team

Hello ElizabethR, thanks for your amazing review.

It's absolutely wonderful to hear you find your new BRAVIA 3 fabulous and that you're enjoying its sharp picture with beautiful colors, as well as the great sound.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi MarkJB,

Thanks for this wonderful five-stars rating! We can't be happier to know you're loving your new BRAVIA 3 TV. Thank you for being such a loyal customer and for sharing that the TV continues to meet your high expectations.

We appreciate you choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi GlennD, thanks for the awesome review! It's fantastic to hear you're enjoying the astonishing picture quality of the Sony - 43" Class BRAVIA 3. With a variety of all-in-one smart features and the integration of Google TV, the setup process becomes a breeze and everything else transforms into a stress-free viewing experience. Thank you so much for your support and trusting Sony! Regards, -Dominick

Hello Frustrated,

Thank you for choosing Sony.

We're delighted to hear that you appreciate the picture quality of your K43S30 TV. We sincerely apologize for the difficulties you're experiencing while trying to access the settings on Google TV, particularly regarding the sleep timer.

To help resolve this issue, please consider the following steps:

1. Ensure your remote is functioning properly; you might want to try changing the batteries or using a different remote if possible.

2. Disconnect all external devices, leaving only the AC power cord connected. Sometimes, other devices (such as HDMI-CEC sources) can interfere with the TV menus.

3. Try restarting the TV by unplugging it for 60 seconds before plugging it back in.

4. If the problem continues, you may want to perform a factory reset. Please be aware that this action will erase all personal data and settings. You can access detailed instructions by following this link: https://helpguide.sony.net/tv/musltn1/v1/en-003/contents/TP1001676077.html.

Should you experience any further difficulties after completing these steps or require assistance with any part of the process, please feel free to contact Sony Support for tailored help at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv.

Best regards,
-Fred

Hello Jesse,

Thank you for choosing Sony!

It brings us great joy to hear that the K43S30 TV was the perfect addition to your daughter’s room and that she really loves it! Thank you for your kind feedback! We're thrilled to hear our K43S30 TV brings joy to your family. We look forward to continuing to enhance your home entertainment experience for years to come!

Best regards,
-Fred