Customer Ratings & Reviews

Hi KeithW, we're glad you are enjoying your new TV! Thanks for choosing Sony. ~Earl

Hi naturewatcher, Thank you for upgrading to your new Sony Bravia 3! It's great to know that you find the technology excellent and that the Geek Squad installation was very professional. We appreciate your continued trust in Sony products and hope you enjoy your new TV for many years to come! -Sam

Hi DavidB, Thank you for your feedback. We apologize for the inconvenience you have experienced. We understand your frustration with the screen freezing issue. Our team is aware of the problem and are actively working on a solution. In the meantime, we recommend trying the following steps:

Set the Bravia Sync to OFF On the remote control, press the (Quick Settings) button and select Settings → Channels & Inputs → External inputs → BRAVIA Sync settings→ turn OFF BRAVIA Sync control

Use a CEC-less HDMI cable or adapter to prevent the TV from rebooting or restarting.

Set The SAMBA Interactive TV to OFF On the remote control, press the (Quick Settings) button and select Settings→ System → Samba Interactive TV → turn OFF Samba Interactive TV.

We encourage you to periodically check our support site for updates regarding any improvement measures. We are investigating the issue and working on a future software update to address it. Should you need further assistance, please email us at [email protected] with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Regards,
Sam

Hi GaryjM, thank you so much for your loyalty! We're truly heartened to hear you're enjoying your new Sony - Bravia 3 and that our TVs have earned a lasting place in your home for over two decades. It means the world to us to be part of your entertainment journey. Thank you for trusting Sony! Best regards, -Dominick

Hi DeborahH, we're glad you like our product. We understand that you want install more apps on your new TV. You can follow this link for more details:

https://www.sony.com/electronics/support/articles/00147386?utm_source

Also, you can find this link helpful as it serve as an online manual for you TV:

https://helpguide.sony.net/tv/lusltn2/v1/en-003/index.html

If you require any additional support with regard to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:

Thanks for choosing Sony. ~Earl

Hi MLGS, thanks for the fantastic 5-star review! We're very glad to hear that the Sony - 43" Class BRAVIA 3 is consistently delivering a premium viewing experience, and that the quality really stands out for you. The 4K HDR Processor X1 intelligently enhances every scene in real-time boosting color, contrast, and clarity. Thank you so much for your support and for choosing Sony! Regards, -Dominick

Hi WindyCityWookie,

Thanks for the 5-star rating!
We are beyond pleased to hear how much you're enjoying the Bravia 3 TV! Thanks for taking the time to share your experience mounting it. Have amazing movie nights ahead.
Thanks for choosing Sony.
-Eliab

Hi MaxineM, thank you for sharing your review of the Sony K65S30 TV.

We appreciate your feedback and are glad to hear that you are overall satisfied with your purchase. To address your concerns regarding picture quality and color comparison to Samsung, we would like to provide some optimization tips and highlight unique features of your Sony TV.

Optimization Tips for Picture Quality
Picture Mode: Choose the appropriate Picture mode based on your viewing environment and content. Options such as 'Vivid' for enhanced colors and brightness, 'Cinema' for balanced brightness and color depth, and 'Standard' for everyday use can significantly impact your viewing experience.

Color Adjustments: You can adjust color saturation, hue, and color temperature through advanced settings. The 'Live Color' function enhances the vividness of colors, and options such as 'Warm,' 'Natural,' 'Cool,' and 'Expert' modes allow you to fine-tune the color temperature.

Brightness and Contrast: Adjust the brightness and contrast settings to display the brightest whites and deepest blacks, creating a more dynamic and visually pleasing picture. Utilizing features like 'Auto Local Dimming' and 'X-tended Dynamic Range' can further boost these aspects.

Motion Settings: Enable 'Motionflow' to adjust the smoothness and clearness of moving images. This can enhance clarity and reduce motion blur, providing a sharper and more immersive viewing experience.

Unique Features and Strengths
4K HDR Processor X1™: This processor intelligently enhances every scene in real-time, boosting color, contrast, and clarity to produce lifelike picture quality.

Triluminos Pro™ Technology: With Triluminos Pro™, your TV can display over a billion accurate colors, achieving vivid and bright picture quality.

Studio Calibrated Mode: This mode allows your TV to faithfully reproduce content as creators intended, offering a higher level of picture accuracy for streaming and entertainment apps.

If you have any further feedback or need any assistance, please don't hesitate to reach out.

Thank you for choosing Sony!
Gus

Hi QQ007, thank you for your review!

We sincerely apologize for the inconvenience you've experienced with your recent purchase. We understand how frustrating it must be to receive a new product without an essential component like the remote control. This is certainly not the quality or experience we aim to deliver, and we are very sorry for the trouble this has caused.

If Best Buy has not yet responded to your request, we would be happy to help. Please email us at [email protected] with the following information so we can further investigate and assist you:

Name

Username

Model Number

Telephone Number

Additionally, please include a detailed description of the issue.

Again, we apologize for this oversight and appreciate the opportunity to make this right.

Thank you for considering Sony!

Best regards, Gus, Sony Social Media Team

Hi PatriciaM,

Thanks for sharing your experience. We understand that setting up the remote alongside both Wi-Fi and a Verizon Box can be a little confusing at first. Once everything is properly synced, though, the control should be much smoother. Your input helps us continue improving setup guidance for future users.
Thanks for choosing Sony.
-Eliab

Hello DavidbM, thank you for giving the BRAVIA 3 a five-star rating! We're delighted to hear that this isn't your first experience with Sony and that you've being always satisfied with our products. We take great pride in having you as our customer. Thank you for continuing to choose Sony! My best regards. -Jenn

Hi KarlaN,

Great! We're glad that you were assisted professionally. You will definitely enjoy this amazing TV! Thank you for choosing Sony!

-Ralph

Hi Get1, we're glad you are enjoying your new TV! Thanks for choosing Sony! ~Earl

Hi Walter,

Great! We're glad that you were assisted professionally. Enjoy your new TV! Thank you for choosing Sony!

-Ralph

Hi MarylouF, Thank you for your wonderful review of the K43S30 BRAVIA 3 TV! We're thrilled to hear that you have been extremely pleased with the performance of your previous Sony TV, and we're delighted that you chose to stay with the BRAVIA family. Your satisfaction is our top priority, and we're glad to know that our product continues to meet your expectations. Enjoy your viewing experience, and thank you for being a loyal Sony customer! - Romeo

Hi chief, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig

Hi John, We're pleased to hear that you like the picture quality of your TV. Your feedback is greatly appreciated and we thank you for choosing Sony. Erin

Hi CynthiaC, awesome! We're truly delighted to hear that you're enjoying your BRAVIA 3 and you're satisfied with its superb performance. Thank you so much for your purchase and for choosing Sony! - Romeo