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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1207 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 43" Class X85K LED 4K UHD Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors, making it particularly well-suited for gaming. However, some users express dissatisfaction with the remote control and limited viewing angles. While most find the price reasonable, a few concerns were raised regarding the sound quality and stand design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,207 reviews
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Perfect for gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally use this as my Game TV for my PS5. The 120 refresh rate along with the VRR makes it perfect for gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelS, We are glad to hear that you now have a perfect smart TV for your PS5. You chose the best brand. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Perfect 4K Display

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has amazing quality and colors making it great for both gaming and movies

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    If Your A Gamer This TV Will Do What You Need

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into Best Buy to biy a TCL 55” S555 for my gaming setup was in the store for about an hour and saw a open box of this tv in excellent condition for the same price as the TCL so after some reflect and more research in the store i bought this tv after having it for 2 days im sure i made the right choice and that thjs tv although smaller is better for gaming than that particular TCL. Actually the smllaer screen is better for gaming anyway

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cardell, Choosing this TV will definitely be worth it! Thank you for taking the time to write such an amazing review of your experience with your X85K LED 4K Ultra HD Smart Google TV! We are extremely pleased to hear you are enjoying the features, especially the support for 4K at 120Hz signal format, incredible picture quality, and overall performance of this TV. It's good to know you're having an ejoybale gaming experience wiht this great TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Perfect Brightness for Daytime Watching

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is in a very bright room, so we needed a TV that would would provide a dynamic picture during daytime watching! We are thrilled with the picture quality and brightness!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LauraM, Awesome! We are so glad to hear that you are happy with your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture! Great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Great price! Sony quality and longevity has made me a loyal custome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseGrande,

      Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the picture quality and price point of the TV. Thank you again for choosing Sony and your continued support is greatly appreciated.

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV, great for use with PS5! Image is robust to ambient light and darks are well defined

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful quality TV. Easy to use! Great features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pegasus6,

      Very nice! We're glad to hear that you like the smart features and quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Worth the purchase!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for all things. I love using it for gaming. True 120 HZ refresh rate with true 4k.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been all of what I wanted. I have several TV's in my home (mostly Samsung and Sony), and while the Sony TV's show a great picture, they can be a little pricey. I got this one on a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous TV was a Sony (CRT) that lasted 17 years, so I wanted another Sony. It was installed about three weeks ago and it has been great so far. The colors are bright and sharp and the sound quality is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RealCustomer,

      Fantastic! We are so happy that you are satisfied with the exceptional picture and sound quality of your new Sony TV, KD-43X85K.

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you so much for upgrading to our X85K and for choosing Sony again!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 43" TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this television. Using it as a bedroom set. It replaced a 13 year old 32" Sony. Having Google TV is a game changer versus having to plug in an external media hub/box. I have to use the wireless connection, but apps stream without buffering. Picture quality is great. Sound is good, but will be buying a soundbar anyway during BF sales. Typical, high quality product from Sony. Can be put together by one person, but always easier with a second. Just take your time and it can be done.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, XboxReview!

      We are extremely pleased that you love your new X85K. We are also delighted that it perfectly suits your needs.

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you so much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Home Theater System for our RV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, fits our space perfectly, easy set up using existing surround speakers linked into the new multichannel receiver and BluRay disc player. All Sony for which we loyal customers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianS, That's awesome! We're truly glad to hear you like the excellent picture quality of this TV and it fits perfectly in your RV. Good to know that the combination of superior video quality and great sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. We really appreciate you being a loyal customer and helping to share the word about us. Thank you for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesomesauce!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use the TV for the XBOX Series X and movies and I have to say that the picture quality is out foxtrot standing! For gaming on the XBOX the HDR10, 4K, 60FPS at 120hz is just awesome and 4K movies just pop! The internal sound is very good and the remote is bluetooth so does not have to point at the TV to work any function, plus the voice control on the remote works great. The apps are plentyful and kept updated. Nothing bad I can say about this TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeCSr, this is great! We're delighted to hear that you are enjoying the picture, sound, and features of your TV. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant on this tv as I have never had a google tv before. But after using it I can say that the tv is awesome. It has an Ethernet port, so buffering is a thing of the past with this tv. There are tons of built in apps included and the remote has a voice function so you can search seamlessly. The overall picture quality is nice as well. The setup was a breeze and the remote has a calibration feature that helps set up the tv for each room depending on the layout and the furniture present.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scottster23,

      Thank you for the purchase! We're glad to hear that you like the picture quality, apps and easy setup function of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Gaming, Picture quality

    Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv perfect image and sounds .. perfect for gaming .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndresH,

      Great! We're glad that you are enjoying the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. The salesman said I would need a sound bar but once I hook it up the sound is better than my old TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TrentonT,

      That's great! We're glad to hear that you like the easy setup function and price point of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Worth it buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is still going the extra mile, it has never given me any issues and plan to get another soon. It works great with sony ps5

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    The Best Buy - Sony 43” Smart Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony 43” smart television is the “Best Buy.” The picture quality, brightness, sound clarity, and accessibility of apps are at your fingertips!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryW,

      Fabulous! We are so happy to know your satisfaction with the amazing picture & sound quality, features, and superb performance of the KD43X85K.

      With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you so much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    The only 120Mz in its category for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The X85K comes with much better specs compared to any other 43" LED and its the only 120Hz TV in its price category compared to other comparable spec LED"s. The processor is also a lot faster while operating TV channel and programs. It is a great TV for the price. I ended up returning this particular TV because it froze on several occasions in first 10 days. Also more on personal experience when comparing its picture quality and sound with my previous Sony 43" 800XE that I was replacing was not as good. If I didn't have plans to upgrade to another larger size Sony TV I would have just exchanged the X85K and kept it.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Liking it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a screen that I could also use for PC gaming. This is a good option that won't break the bank. With (native) resolution you can get 60hz from your pc, if you lower the resolution, you can get 120hz. Still, this TV is fast & responsive: loading & searching, very smooth. I purchased an "open box excellent." I live in Maui, no store here, shipping was fast, screen is perfect. Keep it up bb!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewS,

      Awesome! We're happy to hear that you like the TV for your gaming experience. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

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