Customer Ratings & Reviews
- Model:
- KD43X85K
- SKU:
- 6501544
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 43" Class X85K LED 4K UHD Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors, making it particularly well-suited for gaming. However, some users express dissatisfaction with the remote control and limited viewing angles. While most find the price reasonable, a few concerns were raised regarding the sound quality and stand design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
SONY DOES IT AGAIN
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sharp picture and user friendly. Hubby loves to watch sports with the sound bar on. Nothing beats SONY
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Towles,
Thank you for the 5-star rating and we're glad to hear that you like the sharp picture quality and friend user interface of the TV. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
- Pros mentioned:Ease of use, Picture quality
Sony 43"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install works great with good picture and sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mtman,
Thank you for the 5-star rating and we're glad to hear that you like picture and sound quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Picture qualityCons mentioned:Viewing angle
picture quality not as good as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I allowed a salesman to advise me over the phone based on my needs for streaming sports and programs. He said it would reduce motion blur. The picture quality is not any better than my other Samsung 60hz refresh rate 4k I now read later that 120hz is only important for gaming. Tv broadcasts and movies are only at 24hz so the tv up samples and adds frames causing judder and soap opera effect. Also the picture viewing angle is very narrow and washes out at only about 45° Sony is also a bit complicated to make adjustments on. Still good enough quality and the sound is pretty good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Easymarkforsalesman,
Thank you for sharing your experience with the KD-43X85K. While we are thrilled that you are satisfied with the amazing sound quality of this TV, and we are really sorry if you are having picture issues. This is definitely not the experience we wanted you to have. We'd like to help you troubleshoot the problem. If you haven't tried yet, please refer to the below:
We are not sure what device / streaming application you are using for sports and programs. However, you may try configuring various settings related to the TV display, especially the Motion settings which refines moving images and optimizes picture quality based on video content and see if it improves your overall viewing experience:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00263533
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html
And for viewing angle, please refer to the following article:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00008601
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
If there's anything we can do to help or you may need more information/technical assistance, please feel free to email us at socialsupport@am.sony.com with the following details and we'll be more than happy to assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Picture quality
Sony 43” Smart TV is great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed to replace an older and not smart smaller TV. Love the features; took a little help from the Geek Squad and a few short trial and error sessions with You Tube app but it wasn’t long until I was navigating really well. I’m 74 and not technically savvy so it has to be easy. The color and picture are very, very good. Good Product; Best Buy and Geek Squad were fantastic. So glad I have it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PSue, Awesome upgrade! We are so glad to hear that you are happy with your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl
- Pros mentioned:Color, Ease of use
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was a perfect replacement. Color is great. Easy access to the apps. Love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donna, Thank you for upgrading to your new Sony X85K! We're glad to hear that you love the great colors and ease to access apps of your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam
- Pros mentioned:Ease of use, Picture quality
Sony 43" tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv so far, excellent picture and sound. Easy setup and very easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the 5-star rating, Leon! We are glad to hear that you are enjoying the picture and sound quality of your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Enjoying my new television
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my new television so much. My previous television was an old school fat back Sony television from 2001. Going from my old Sony to my new one has been fantastic. The picture quality is amazing. I love that I can watch Netflix, YouTube, and Amazon Prime at the push of a button. Before I would have to watch these services on my ipad because I definitely wasn’t able to on my television. I love how sleek and modern it looks in the cabinet. It was definitely worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .That's fabulous, Jolin! Thank you for upgrading to our KD-43X85K!
We are so happy to know that you are enjoying the amazing picture quality of this TV. We are also delighted that you love its fantastic streaming features and stylish built design. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you so much for sharing your awesome experience with the X85K and for choosing Sony!
- Romeo
- Pros mentioned:Ease of use, Picture quality
New tv.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Picture is great. Easy to maneuver.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VirginiaH,
Awesome! We're happy to hear that you like the picture quality of the TV. Thank you for choosing Sony and enjoy your TV!
-David
- Pros mentioned:Picture quality
Best TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been a Sony guy. The picture quality of Sony is what has made me a long time purchaser of Sony TVs. The Sony 43" Class X85K LED 4K UHD Google TV is no exception. The set up was a breeze. In fact I liked this TV so much I went back the next week and purchased the same model only in 55 inch. I highly recommend these TVs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffreyJ,
Very nice! Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like the picture quality of the TV. Thank you again for choosing Sony and your continued support is greatly appreciated.
-David
- Pros mentioned:Picture quality
Best TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV, it's a Sony. Easy to set up. Great picture, always own a Sony, will always have a Sony. One thing I've learned, you can trust Best Buy. Sale person Helped with the perches of this TV. Had some great Ideas on the size of the TV. And the next Time I buy a TV, I'll go to Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MRJerry,
Awesome! We're happy to hear that you had a great experience with our customer service and liked the picture quality and ease of setup of the TV. Thank you for choosing Sony and have a great day!
-David
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently bought and am very impressed. The picture quality is vibrant and sharp, the sound is clear, and the smart features are easy to use. Setup was simple, and the sleek design looks great in my bedroom. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ariel,
Great! We're glad that you like the picture quality, sound, design, and user-friendly functions of the TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Sony tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, great size and pleasant customer service
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Sony - 43" Class X85K LED 4K UHD Google TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was easy to assemble. Great picture and easy to navigate.
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice, MrGGS! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Ease of use, Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A new TV for us. Easy to install and use. Clear pictures the 45” is perfect for our living room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeanW, We're glad that you like the picture quality and ease of installation nd use. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin
- Pros mentioned:Picture qualityCons mentioned:Viewing angle
Sony Tv is awesome.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a Beautiful picture. And being able to download apps from Google to add to your TV is awesome. The only flaw is viewing from a side angle.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chuck, Great! We're glad that you like the picture quality and ease of adding or downloading apps. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
The best viewing distance depends on the size and the display resolution of the TV. The recommended distance for comfortable viewing depends on the video or program you are watching, the viewing environment, and the physical conditions of the person watching it. When watching the TV from a suitable distance, we recommend to look away from the TV every now and then, or try watching it at a different viewing angle.
Ref: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00008601
Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality, Refresh rate
There’s no better tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv looks great 120hz is amazing for ps5 and movies this tv fits my needs perfectly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jordan, Perfect! You definitely made the right choice! We're very pleased to hear it meets your needs and you are having an enjoyable watching and gaming experience with this great TV. Smart, powerful, and beautiful, the X85K is designed for all your favorite content. Powered by the X1 4K HDR Processor, super-bright 4K HDR pictures come to life with vivid color and realistic contrast. With enhanced Motionflow technology and Google TV, all available in a wide range of sizes, your favorite content just found a new home. Thank you for your feedback and offering a fantastic rating on the product! -Jess
- Pros mentioned:Picture qualityCons mentioned:Viewing angle
Sony X85K
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice colors great upscaling and decent sound the cons are no FALD and off viewing angles are not the best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianP, We appreciate your feedback and we are glad that you like the picture quality of your new BRAVIA TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent
- Pros mentioned:Color, Picture quality
great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best tv i ever had. very nice. beats my old Samsung. brighter as well. excellent color.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, bobw! We're glad that you like the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Craig
- Cons mentioned:Viewing angle
Perfect for a gamer bedroom
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is a 10/10! I’d only purchase it for a bedroom tho as the viewing angles can deteriorate the color space but that’s my only complaint
I would recommend this to a friend Cheap alternative to gaming OLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great cheap alternative to OLED gaming tvs. It does VRR 120hz although the option to turn it on is hidden, you have to go to the HDMI input menu and change how the input should behave. The biggest knock on it is that the sound isn’t great, would recommend a sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sacky,
Thank you for the feedback. We're glad you like the television for your gaming experience. Soundbar is recommended if you want more powerful sound. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
Regards,
David