Main Content

Customer Ratings & Reviews

Your price for this item is $121.99
Clearance
The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1207 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 43" Class X85K LED 4K UHD Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors, making it particularly well-suited for gaming. However, some users express dissatisfaction with the remote control and limited viewing angles. While most find the price reasonable, a few concerns were raised regarding the sound quality and stand design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,207 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and performance is amazing. VRR for PS5 is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi goess2004,

      Amazing! We are so happy to know that you are well-pleased with the exceptional picture quality, VRR (Variable Refresh Rate) feature, and superb performance of the KD43X85K. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great picture, color, clarity, easy to use!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LindaC, That's awesome! We are glad that you love your Sony BRAVIA 4K smart Google TV. With your new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Gaming, Picture quality

    Rated 5 out of 5 stars

    Great TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks amazing and fits perfectly on my desk, and is great for gaming!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aaaa, Thank you for the positive feedback! We're really delighted to hear you are having an enjoyable gaming experience with this TV and it fits perfectly on your desk. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded on older 40" TV to this 43". What an improvement. Easy set up and picture and sound are amazing, and you can connect headphones via bluetooth so you can enjoy TV without disturbing others. Love Sony products, a bit more money than an LG, but worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bookguypdx,

      Awesome! We're truly delighted to hear you are very pleased with the amazing features, especially it supports the A2DP Bluetooth profile, so you can pair some wireless headphones, speakers, or soundbars to your Google TV through a Bluetooth connection and you're enjoying the outstanding picture and sound quality of this TV. Good to know you find it easy to set up and you've seen the overall improvement of your new X85K over your previous TV model.

      At Sony we strive to put forward the best possible products for our customers. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Looks as good as our LG C1 OLED most of the time

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this. We got it for our bedroom, but after having it for a while, the picture quality seems just about as good as our main living room TV (LG C1 OLED) in most conditions. If you can get it on sale and you're looking for a 43" TV, this is the one to get.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DTPNW,

      Very nice! We're glad to hear that you're happy with your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome 2nd TV!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! This is a really nice 2nd TV. The Sony picture quality has been excellent for years. I mounted it on a wall in the kitchen and it’s very handy. I also have a 48” OLED Sony, which is better quality than the 43” LED, but also quite a bit more expensive. The sound quality is okay, but I’m using a Sonos Beam 2 for better sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, WI427! We're glad to hear that you are enjoying your Sony TVs. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you very much for sharing your great experience and for commending Sony! - Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this 43" TV for our bedroom it's the same model # as the 60" TV in the living room so it's consistent viewing from either one. The TV is flicker free which is why I selected them since my wife is sensitive to flicker. The sound is good but we use soundbars.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DK26,

      Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you again for choosing Sony and your continued support is greatly appreciated.

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gaming Tv

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Gaming budget gaming tv. Using it with ps5 pro and it brings out the best of the console. Will definitely recommend it for everyone

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Get What You Pay For

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Bought if for kid's room. Have Sony's flagship TV from 2017 and 2022 in my household so this is like the "mini-me" at 43". Is it lacking some of the more fancy features? Yes it's a 43" however replaced my kid's TCL Roku 43" with this and it's night and day. Newborn gets the TCL Roku until they're old enough to notice or care lol.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nosferatu,

      Amazing! Thank you for choosing our KD-43X85K for your kids! We are so happy to know your satisfaction with the superb performance of this TV. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you very much for purchasing our flagship TVs and for trusting Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Performs as advertised.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as advertised, good quality picture and sound, interface is easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Fabulous! Thank you so much for the 5-star review, Harold! We are so happy that you are satisfied with the exceptional picture & sound quality, user-friendly interface, and superb performance of the KD-43X85K.

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The last tv you’ll ever need.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my least expensive Sony and the best. Has 4 HDMI ports which is good for a small screen or any tv nowadays. Has great sound and picture on its own. Has a lot of features I never heard of. Voice activated and the apps load fast unlike Samsung 2022 model so can get newer apps. No complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Fabulous! You've made a great choice, Smaug! Thank you for sharing your wonderful experience with your new KD-43X85K. We are truly happy to hear you satisfied with the price and you're enjoying the incredible picture & sound quality, amazing features, available connections, fast user interface, and overall performance of thisTV.

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super clear

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv crisp and clean os is easy to use and picks super clear

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Upgrade to get if you own a crt

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone used my number for this and tried taking my bb account from me. I don’t know who they are, but i do know where they are. This is an impeccable upgrade to the crt tv they prolly had. Definitely a lot better than mine I got for black friday a few years ago for about a $100 more

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dawn, Thanks for the feedback! We're glad to hear that you are happy with your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is #1 for a reason

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very crisp picture. Colors are super vivid, smooth frame rate at 120hz. Seems like a stereo is built in. Overall highly pleased with with TV and I know it'll last much longer than the V****o tvs (3 of them in the last two years).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkUsher,

      Very nice! We're glad to hear that you like the picture color quality and sound of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Sony Bravia

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, but the remote is not as comprehensive as other Sony remotes. Lacks in ease of use and traditional features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Domer64,

      Thank you for purchasing the KD-43X85K. Glad to hear you like the amazing picture quality this TV delivers. We are so sorry, but there is no numpad on the K series remote control. It has a new standard remote with smaller, sleeker, less buttons and easy to clean. However, the supplied TV remote has 123 (Control menu) button. You can press this button, and it will display a menu on the TV to use button functions that are not on the remote control on the screen so you can easily enter a channel.

      For more details about the supplied remote control functions, refer to this link: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-07-04_01.html

      Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality, light weight. Easy setup for smart TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MitulbhaiP, We are glad that you like the picture quality as well as the easy setup of your Sony BRAVIA 4K smart Google TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    We like Sony

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to use. We were Very pleased with Geek Squad installation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gene, Thank you for giving the X85K a perfect rating! We're very pleased to hear you like the great picture quality and ease of use of your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    43" perfection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly paired with the xbox series X! Needed a console and tv in a bedroom and this delivered. It was hard to find a 43" with 120hz refresh. But 55" wasnt right in the space and we have a 75" and a 108" projector HD already. This was perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BrandonR,
      Nice! We're glad that you found the perfect TV that will match your bedroom and for your XBox. You can now enjoy playing your favorite games. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Perfect budget TV for the PS5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 43” is a fantastic gaming tv for the ps5. Clear picture & can do 120fps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Amazing! You are correct, Logan! ! The KD-43X85K is perfect for PlayStation 5. Aside from the features specified in HDMI 2.1 (4K 120Hz/eARC- Enhanced Audio Return Channel/VRR - Variable Refresh Rate/ALLM - Auto Low Latency Mode), this TV supports the exclusive features for PlayStation 5 such as Auto Genre Picture Mode and Auto HDR Tone Mapping.

      Auto Genre Picture Mode - BRAVIA automatically switches into Game mode to minimize input lag and make the action more responsive. When watching movies on PlayStation5® consoles, it switches back to Standard Mode to focus on picture processing for more expressive scenes. This function works when Auto Picture Mode is ON.

      Auto HDR Tone Mapping - With Auto HDR Tone Mapping, the HDR settings will be optimized instantly during your PS5™ console’s initial setup. Your PS5™ automatically recognizes individual BRAVIA TV models and selects the best HDR setting for your TV accordingly. So even in high-contrast scenes, you’ll see the crucial details and color in the brightest and darkest parts of the screen.

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you so much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Viewing angle

    Rated 3 out of 5 stars

    Nice picture if viewed directly forward

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a very nice picture as long as you are sitting directly in front of it. Otherwise it has a very narrow viewing angle and if looked at from the side, the colors look faded and washed out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FrancoisB,

      Thank you for the review and we're glad to hear that you like the picture quality of the TV. The picture quality will depend in the source that you're playing. You may experience a lower quality picture than specified for your TV for several reasons. To experience the highest quality picture on your TV, the video source should be the same quality (HD, 4K, etc.) as specified for your TV.

      If you need further assistance, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you for choosing Sony!
      -David Sony_US

Sponsored