Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $121.99
Clearance
The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1208 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 43" Class X85K LED 4K UHD Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors, making it particularly well-suited for gaming. However, some users express dissatisfaction with the remote control and limited viewing angles. While most find the price reasonable, a few concerns were raised regarding the sound quality and stand design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,208 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality, light weight. Easy setup for smart TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MitulbhaiP, We are glad that you like the picture quality as well as the easy setup of your Sony BRAVIA 4K smart Google TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Sony Bravia

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, but the remote is not as comprehensive as other Sony remotes. Lacks in ease of use and traditional features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Domer64,

      Thank you for purchasing the KD-43X85K. Glad to hear you like the amazing picture quality this TV delivers. We are so sorry, but there is no numpad on the K series remote control. It has a new standard remote with smaller, sleeker, less buttons and easy to clean. However, the supplied TV remote has 123 (Control menu) button. You can press this button, and it will display a menu on the TV to use button functions that are not on the remote control on the screen so you can easily enter a channel.

      For more details about the supplied remote control functions, refer to this link: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-07-04_01.html

      Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Great monitor Great Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor for work, gaming and watching movies

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    43” TV review

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the 43” family. Although I need to upgrade to bigger size, I don’t want this TV to go from my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    We like Sony

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to use. We were Very pleased with Geek Squad installation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gene, Thank you for giving the X85K a perfect rating! We're very pleased to hear you like the great picture quality and ease of use of your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very happy with our High Quality Sony LED 4K TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing the quality of picture you get from a "smart" TV this size!! Definitely feels like a much bigger screen with "very high" quality screen viewing. We are running it over an outdoor WiFi extender! :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArthurB,

      Thank you for the purchase! We're glad to hear that you like the picture quality and screen size of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Perfect budget TV for the PS5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 43” is a fantastic gaming tv for the ps5. Clear picture & can do 120fps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Amazing! You are correct, Logan! ! The KD-43X85K is perfect for PlayStation 5. Aside from the features specified in HDMI 2.1 (4K 120Hz/eARC- Enhanced Audio Return Channel/VRR - Variable Refresh Rate/ALLM - Auto Low Latency Mode), this TV supports the exclusive features for PlayStation 5 such as Auto Genre Picture Mode and Auto HDR Tone Mapping.

      Auto Genre Picture Mode - BRAVIA automatically switches into Game mode to minimize input lag and make the action more responsive. When watching movies on PlayStation5® consoles, it switches back to Standard Mode to focus on picture processing for more expressive scenes. This function works when Auto Picture Mode is ON.

      Auto HDR Tone Mapping - With Auto HDR Tone Mapping, the HDR settings will be optimized instantly during your PS5™ console’s initial setup. Your PS5™ automatically recognizes individual BRAVIA TV models and selects the best HDR setting for your TV accordingly. So even in high-contrast scenes, you’ll see the crucial details and color in the brightest and darkest parts of the screen.

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you so much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony x85k

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great tv lots of features brilliant colors lots of apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating on several TVs for my bedroom. I already have a 55 LG CX and didnt really need one. I was looking at Samsung, LG and Sony. After doing some research and talking to employees I decided to go with the Sony—Sony makes fantastic TVs and I am beyond happy with this purchase!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's amazing! You've made a great choice, Andrew! We are thrilled that you are very happy with the superb performance of your new KD-43X85K.

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you for the perfect star review and for choosing the best brand, Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV's, swapped from Samsung a while ago when I started having issues with them.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent tv, great picture and sound. My husband uses it to play games on PlayStation and loves it

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Perfect tv for the den/lot

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV to fit in our den/loft. Mainly bought it for the 120Hz support so that I can use it with my future purchase of gaming pc. Only two ports support 120Hz though. And some of the reviews indicate problems connecting to PC. Also does not support AMD Freesync. But seems to be a perfect tv for PS5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BalamuruganR,
      Thank you for the 5-star rating! We're glad to hear how your new TV fits perfectly on your den/loft. Unfortunately, they are not certified for FreeSync. The X85K TV supports features specified in HDMI2.1 including the 4K120, eARC, VRR, and ALLM via HDMI inputs 3 & 4. If you are using a PC for a source then you can use adaptive sync thru HDMI port 3 or 4 on your display settings thru the graphics card and a custom resolution for PC.

      In case you need help with your TV, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks again for purchasing SONY! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    43 Sony Bravia

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had orginally purchased a 50", do to a mess up in delivery, I decided to go into Best Buy and pick up the TV. Once there I realized the 50" would have been probably to big to carry. I settled on the 43", very happy with the size and the TV is great. Just big enough across from our bed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErgonomicKeyboard,

      You made the right choice with the Sony X85K! We're glad that you like the size of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just buy it

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tv for 2 years now and not a single issue with it. The picture and quality is amazing for my game room. I would highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jared121,

      Thank you for the purchase! That's very nice to hear! We're glad to hear that you like the picture quality of the TV. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony Google TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. Quality picture and sound. Easy set up, too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SueK, We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA LED TV. With your new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    long time user

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used sony tv and have never been sorry. works well out of the box. Do not use cable only broadcast signal..Good sound from tv no need for anything else in a small room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesL, Amazing! Thank you so much for the 5-stars review and for being one of our long time customers! We are extremely pleased this X85K suits your needs and expectations! We always strive to deliver the best picture and sound quality with our TVs. Thanks for trusting Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Bang for tour buck

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony packs in so many amazing bells and whistles for such a great price and it's always reliable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi moby1, We're glad that you're enjoying your new TV. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for bedroom and study

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have ours wall mounted, perfect for our bedroom tv. Nice a bright, vivid picture and most software already loaded. Only downside is LG and Sony don't allow the spectrum app to be loaded. We went with Ruko and works just fine. We had the cable box mounted behind the TV, but added the Roku so no cables and I think it works better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KB9ZB,

      Amazing! We're so glad your purchase went well and this TV is perfect for your bedroom. Good to know you like the rich, vivid picture and huge range of apps from Google Play Store that make your like more fun and entertaining. Unfortunately, the Spectrum app is not currently available on the X85K. However, good to hear the streaming device works fine with the TV. You can also use the built-in Chromecast feature to cast the content/channel from the Spectrum app on your mobile device to the TV.

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Overall great TV

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great bang for your buck if you are gaming on a Sony PS5. I really enjoy that it has google assistant, so I can pair it to my google home. I also bought this through Best Buy’s Open Box program, in “excellent condition”. I was excited at first about the purchase but then when I went to pick up my TV I was disappointed to see that even though it was supposed to be “excellent condition”, it was missing a few key items( i.e. remote and the legs for the stand). But I was assisted by someone from customer service and they made things right. All in all TV is great for what I have been using if for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaphetE, we're glad you are enjoying our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the Sony!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Sony in the bedroom and always loved the colors and great picture that I get. Previously I had had 2 Lg in the living room but the colors faded away and picture wasn’t great. I decided to replace the tv and knew I could depend on Sony. Not disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Linda,
      Good decision! Thank you for trusting our TVs and for supporting our products. We're glad that you like the color and picture quality of your Sony - 43" Class X85K 4K HDR LED Google TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Marco Sony_US