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Customer Ratings & Reviews

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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1207 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 43" Class X85K LED 4K UHD Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors, making it particularly well-suited for gaming. However, some users express dissatisfaction with the remote control and limited viewing angles. While most find the price reasonable, a few concerns were raised regarding the sound quality and stand design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,207 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Being there without leaving my house.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and great quality sound. The NBA finals come alive and with hung golf tournaments u is a a pleasure without having to buy a cost of being there for every single game. game

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Guadalupe, Thank you for the 5-star rating! We're very happy to hear that you're having a great time watching the NBA finals and golf tournaments with your new Sony X85K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Sony TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been eyeing this TV since it originally came out and waited a bit over a year for it to fall in price. Finally pull the trigger on Black Friday sale price and couldn’t be happier. Great picture quality and perfect size for my bedroom TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeeQ, You've made an amazing choice! We're so glad to hear that you like the great picture quality and it fits perfectly in your bedroom. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant clear picture and sound. The Sony brand has always been one of my favorite products when it comes to my electronic devices. Definitely recommend this model. Video games look great on here as well. Also really like the screen adaptive features when room lights are dim, the tv adapts to it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Karl1369, we're glad you like the picture and sound quality of our product. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    43" Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV with vivid colors, price was well worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AshrafS, we're glad you are enjoying the picture quality of our product! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice pic. Easy set up. User friendly. Great tv fir price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey Beansdel4,

      Thank you for the perfect star review! We are truly happy to hear you are satisfied with the amazing picture quality, ease of setup & user-friendly interface, reasonable price, and overall performance of the KD-43X85K.

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony x85k

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great tv lots of features brilliant colors lots of apps

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv I’ve ever had!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice tv! Very clear! And the sound is great do not even have to use my sound bar!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamR,

      Thank you for the 5-star rating! We're glad to hear that you like the sound quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is beautiful and the refresh rate is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey kton,

      Thank you for the perfect star rating! We are happy that you are satisfied with the exceptional picture quality, 120 Hz panel refresh rate, and overall performance of the TV.

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Moving Cinema

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't explain how awesome this looks in my semi truck.... It's mounted on the wall over my bunk and it connects to my radio by Bluetooth to give me that surround sound cinematic feel..... Can I comeback to add a photo

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoreyW,

      That's awesome! We're glad to hear that you like the TV. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Great 120hrz TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thia TV doesn't do a true 120 hrz at 4k, but it does do 120 hz at 1440p. So, it's still a really good tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good gaming tv

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great sound even without a sound bar. Does gaming really well with xbox s/x and ps5.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    X85K 43 inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony x85k 43 inch tv is a good tv for the price. I bought it to use for gaming and it’s pleased me so far. I didn’t realize that it came with a built-in crosshair that you can change. It takes a few seconds for it to load the screen when launching a new game, but overall it is a pretty nice tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NathanaelM, Thank you for your honest review! We are so glad to hear that you are happy with your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a nice TV. I pretty much only buy Sony TVs. Remote is different, for instance you want to watch Netflix you hit the Netflix button and it turns on the tv and goes right to Netflix. If you hit the power button it goes to a Home Screen where you have to choose what you want to watch. Picture and sound is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Amazing, Gary! Thank you for always choosing Sony for your TVs! We are happy that you are satisfied with the incredible picture & sound quality and superb performance of your new KD-43X85K. We are sorry if you are having some issues with the bundled remote control. Let's try to isolate and fix the problem by following the troubleshooting steps on these articles:
      https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-07-04_01.html
      https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-07_01.html

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Should you need more information/technical assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you for the perfect star review and for trusting Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is a great TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is quite a improvement over a Wal Mart - TCL Roku TV, the picture is stunning. I was able to find an "open box" one at a 30%+ Discount. Works perfect. Id highly recommend. Apps work perfect, no glitching or freezing ect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnB,

      Thank you for reaching out to us today! We're always happy to hear from you. We appreciate the 5-star rating and we're glad to hear that you like the picture quality of the Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth the extra $100.00

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at a different model. I compared reviews of the one I was looking at and this one. I purchased this one. Picture is superb. Clarity is phenomenal. Sound is the best I have heard from flat panel TV speakers. It was worth the extra $100.00

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi danno, You've made a great choice! We're delighted to hear you like the superb picture quality, image clarity, and excellent sound of your Sony X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Sony Smart 43" TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV with a clear picture. The remote is difficult to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyLGRangeOwner,

      Thanks for commenting. While we are happy to know your satisfaction with the incredible picture quality of the KD43X85K, we are really sorry if you are experiencing an issue with its supplied remote control. This is certainly not the news we'd like to hear from you. If your remote control does not operate properly, please follow our suggested troubleshooting steps on this article to isolate the problem:
      The remote control does not operate - https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-07_01.html

      I hope this helps.

      With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Should you need more information/assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for your purchase and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    Great TV for the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV as I wanted a 120hz display to play some games. It definitely does the job and looks great. Of course you can tell it isnt 4k when using VRR but if you sit back on the couch it will look very clear and you wont notice the slight dip in quality. Using normal 4k60 mode looks like native 4k.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Henry, You've made an excellent choice! We're very happy to hear you're enjoying the smooth gaming experience, sleek and modern design, picture clarity, and overall value of your new Sony X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Dang Near Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect “small” TV for any space. Picture is great. Baked in apps and functionality are not nearly as annoying as many other “smart” tvs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV fits well in our kitchen. The picture/video is fabulous. It works well with UVerse. Very happy with this TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BruceC,

      Thank you for the 5-star rating! We're glad to hear that you're happy with the picture quality of the TV. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Missing Stations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a Sony Bravia about two years ago which is why we purchased a second one. The Sony Bravia which we purchased a few weeks ago has a quirk .. we are unable to get three major network stations (NBC, ABC and FOX). Cannot figure out what the problem is. We have scanned and rescanned the several times to no avail. Other than the missing stations the sound and picture quality are good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LovetoCook,

      Thank you for your review, and we are really sorry if you are encountering an issue with the TV stations/channels on your second Sony TV. This is not the experience we were hoping you would have. Despite the issue, we are glad that you like the amazing picture and sound quality of the TV. Let's try to isolate and fix the problem by following the troubleshooting steps using these articles:
      https://www.sony.com/electronics/support/articles/00013963
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00201598?cpint=spt-tv_triage_00200862_channel

      And as a general recommendation, if you haven't tried yet, we recommend updating its firmware to the latest version. The firmware update improves the functionality and features of the TV. It also provides fixes to any performance issues that you are encountering. For more details, please visit the link below:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/downloads

      The BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      If there's something we can do to help or you may need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you, and thank you for choosing Sony.

      Best regards,

      Romeo
      Sony Social Support Sony_US

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