Customer Ratings & Reviews
- Model:
- KD43X85K
- SKU:
- 6501544
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 43" Class X85K LED 4K UHD Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors, making it particularly well-suited for gaming. However, some users express dissatisfaction with the remote control and limited viewing angles. While most find the price reasonable, a few concerns were raised regarding the sound quality and stand design.
This summary was generated by AI based on customer reviews.
Bang for tour buck
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony packs in so many amazing bells and whistles for such a great price and it's always reliable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi moby1, We're glad that you're enjoying your new TV. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Picture quality
Moving Cinema
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't explain how awesome this looks in my semi truck.... It's mounted on the wall over my bunk and it connects to my radio by Bluetooth to give me that surround sound cinematic feel..... Can I comeback to add a photo
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoreyW,
That's awesome! We're glad to hear that you like the TV. Thank you for choosing Sony and enjoy your TV!
-David
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my son. It’s easy to set up and the picture is amazing.
I would recommend this to a friend - Pros mentioned:Picture quality
Best tv I’ve ever had!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice tv! Very clear! And the sound is great do not even have to use my sound bar!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamR,
Thank you for the 5-star rating! We're glad to hear that you like the sound quality of the TV. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really a nice TV. I pretty much only buy Sony TVs. Remote is different, for instance you want to watch Netflix you hit the Netflix button and it turns on the tv and goes right to Netflix. If you hit the power button it goes to a Home Screen where you have to choose what you want to watch. Picture and sound is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Amazing, Gary! Thank you for always choosing Sony for your TVs! We are happy that you are satisfied with the incredible picture & sound quality and superb performance of your new KD-43X85K. We are sorry if you are having some issues with the bundled remote control. Let's try to isolate and fix the problem by following the troubleshooting steps on these articles:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-07-04_01.html
https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-07_01.html
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Should you need more information/technical assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you for the perfect star review and for trusting Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Picture quality
Quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality tv. Enjoy watching movies on it and has amazing vibrant colors!
I would recommend this to a friend - Pros mentioned:Picture quality
X85K 43 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony x85k 43 inch tv is a good tv for the price. I bought it to use for gaming and it’s pleased me so far. I didn’t realize that it came with a built-in crosshair that you can change. It takes a few seconds for it to load the screen when launching a new game, but overall it is a pretty nice tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NathanaelM, Thank you for your honest review! We are so glad to hear that you are happy with your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent tv, great picture and sound. My husband uses it to play games on PlayStation and loves it
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Sony Smart 43" TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV with a clear picture. The remote is difficult to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyLGRangeOwner,
Thanks for commenting. While we are happy to know your satisfaction with the incredible picture quality of the KD43X85K, we are really sorry if you are experiencing an issue with its supplied remote control. This is certainly not the news we'd like to hear from you. If your remote control does not operate properly, please follow our suggested troubleshooting steps on this article to isolate the problem:
The remote control does not operate - https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-07_01.html
I hope this helps.
With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Should you need more information/assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Picture quality
Worth the extra $100.00
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking at a different model. I compared reviews of the one I was looking at and this one. I purchased this one. Picture is superb. Clarity is phenomenal. Sound is the best I have heard from flat panel TV speakers. It was worth the extra $100.00
I would recommend this to a friendBrand response from SonyListens
Posted .Hi danno, You've made a great choice! We're delighted to hear you like the superb picture quality, image clarity, and excellent sound of your Sony X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
This is a great TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is quite a improvement over a Wal Mart - TCL Roku TV, the picture is stunning. I was able to find an "open box" one at a 30%+ Discount. Works perfect. Id highly recommend. Apps work perfect, no glitching or freezing ect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnB,
Thank you for reaching out to us today! We're always happy to hear from you. We appreciate the 5-star rating and we're glad to hear that you like the picture quality of the Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
- Pros mentioned:Refresh rate
Great TV for the price!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV as I wanted a 120hz display to play some games. It definitely does the job and looks great. Of course you can tell it isnt 4k when using VRR but if you sit back on the couch it will look very clear and you wont notice the slight dip in quality. Using normal 4k60 mode looks like native 4k.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Henry, You've made an excellent choice! We're very happy to hear you're enjoying the smooth gaming experience, sleek and modern design, picture clarity, and overall value of your new Sony X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Missing Stations
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a Sony Bravia about two years ago which is why we purchased a second one. The Sony Bravia which we purchased a few weeks ago has a quirk .. we are unable to get three major network stations (NBC, ABC and FOX). Cannot figure out what the problem is. We have scanned and rescanned the several times to no avail. Other than the missing stations the sound and picture quality are good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LovetoCook,
Thank you for your review, and we are really sorry if you are encountering an issue with the TV stations/channels on your second Sony TV. This is not the experience we were hoping you would have. Despite the issue, we are glad that you like the amazing picture and sound quality of the TV. Let's try to isolate and fix the problem by following the troubleshooting steps using these articles:
https://www.sony.com/electronics/support/articles/00013963
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00201598?cpint=spt-tv_triage_00200862_channel
And as a general recommendation, if you haven't tried yet, we recommend updating its firmware to the latest version. The firmware update improves the functionality and features of the TV. It also provides fixes to any performance issues that you are encountering. For more details, please visit the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/downloads
The BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
If there's something we can do to help or you may need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thank you for choosing Sony.
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Refresh rate
Great 120hrz TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thia TV doesn't do a true 120 hrz at 4k, but it does do 120 hz at 1440p. So, it's still a really good tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Sony x85k
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great tv lots of features brilliant colors lots of apps
I would recommend this to a friend Best TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The perfect combo for your PS5. If buy a TV make sure its a Sony.
I would recommend this to a friend- Pros mentioned:Picture quality
Good gaming tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great sound even without a sound bar. Does gaming really well with xbox s/x and ps5.
I would recommend this to a friend Just right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture, clear sound, easy to use, love the customizable settings
I would recommend this to a friend- Pros mentioned:Picture quality
Get it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mainly for my ps5 I had gone through two gaming monitors that were higher priced and came out defective with horrible light bleed. I’m glad I did my research and found this tv it has everything you need and it looks so amazing for movies and gaming this is perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bert, We're glad to hear that you chose this TV. We're very grateful for this positive feedback! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. Thanks for sharing this review. Jay
- Pros mentioned:Picture qualityCons mentioned:Remote control
Incredible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture and color quality sound very good only bad thing is remote control
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony,
Awesome! We are so happy that you are satisfied with the amazing picture & sound quality of the KD-43X85K. We truly appreciate your feedback with the supplied remote control.
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
If there's something we can do to help or you may need more information/technical assistance with our product in the future, you can always contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you for your purchase and for choosing Sony!
- Romeo
