Customer Ratings & Reviews
- Model:
- KD43X85K
- SKU:
- 6501544
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 43" Class X85K LED 4K UHD Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors, making it particularly well-suited for gaming. However, some users express dissatisfaction with the remote control and limited viewing angles. While most find the price reasonable, a few concerns were raised regarding the sound quality and stand design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Refresh rate
Great TV for the price!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV as I wanted a 120hz display to play some games. It definitely does the job and looks great. Of course you can tell it isnt 4k when using VRR but if you sit back on the couch it will look very clear and you wont notice the slight dip in quality. Using normal 4k60 mode looks like native 4k.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Henry, You've made an excellent choice! We're very happy to hear you're enjoying the smooth gaming experience, sleek and modern design, picture clarity, and overall value of your new Sony X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture qualityCons mentioned:Remote control
Sony Smart 43" TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV with a clear picture. The remote is difficult to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyLGRangeOwner,
Thanks for commenting. While we are happy to know your satisfaction with the incredible picture quality of the KD43X85K, we are really sorry if you are experiencing an issue with its supplied remote control. This is certainly not the news we'd like to hear from you. If your remote control does not operate properly, please follow our suggested troubleshooting steps on this article to isolate the problem:
The remote control does not operate - https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-07_01.html
I hope this helps.
With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Should you need more information/assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really a nice TV. I pretty much only buy Sony TVs. Remote is different, for instance you want to watch Netflix you hit the Netflix button and it turns on the tv and goes right to Netflix. If you hit the power button it goes to a Home Screen where you have to choose what you want to watch. Picture and sound is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Amazing, Gary! Thank you for always choosing Sony for your TVs! We are happy that you are satisfied with the incredible picture & sound quality and superb performance of your new KD-43X85K. We are sorry if you are having some issues with the bundled remote control. Let's try to isolate and fix the problem by following the troubleshooting steps on these articles:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-07-04_01.html
https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-07_01.html
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Should you need more information/technical assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you for the perfect star review and for trusting Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Picture quality
Sony tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent tv with great picture quality and design
I would recommend this to a friend - Pros mentioned:Picture quality
Great buy!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv i ever bought, perfect for the bedroom! Works amazing with the xbox, beautiful picture.
I would recommend this to a friend Good set. Will probably end up with another one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has been great! All of the apps work well and I never have issues with buffering. Part of that may be due to good internet bandwidth, but my other TV can’t handle the apps and has buffering issues.
I would recommend this to a friend- Pros mentioned:Picture quality
Good for Ps5 game play so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, Color is great . Good sound. Its adjusts for ps5 game playing. Its smaller then i was going to purchase. But for game play. It's perfect so far
I would recommend this to a friendBrand response from SonyListens
Posted .Hi njnorth,
That's great! We're glad to hear that you like the picture color quality and sound of the TV. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Missing Stations
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a Sony Bravia about two years ago which is why we purchased a second one. The Sony Bravia which we purchased a few weeks ago has a quirk .. we are unable to get three major network stations (NBC, ABC and FOX). Cannot figure out what the problem is. We have scanned and rescanned the several times to no avail. Other than the missing stations the sound and picture quality are good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LovetoCook,
Thank you for your review, and we are really sorry if you are encountering an issue with the TV stations/channels on your second Sony TV. This is not the experience we were hoping you would have. Despite the issue, we are glad that you like the amazing picture and sound quality of the TV. Let's try to isolate and fix the problem by following the troubleshooting steps using these articles:
https://www.sony.com/electronics/support/articles/00013963
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00201598?cpint=spt-tv_triage_00200862_channel
And as a general recommendation, if you haven't tried yet, we recommend updating its firmware to the latest version. The firmware update improves the functionality and features of the TV. It also provides fixes to any performance issues that you are encountering. For more details, please visit the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/downloads
The BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
If there's something we can do to help or you may need more information/technical assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thank you for choosing Sony.
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Refresh rate
Play Station 5 Match with Sony 43 X85K LED 4K UHD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is excellent for our game room. The PlayStation 5 works better with this TV that has 4K, 120 Hertz and HDMI 2.1 which are the TV requirements for the most advance games in this console.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuanB,
Thank you for the 5-star rating! We're happy to hear that you like the features of the TV for your gaming experience. Thank you for choosing Sony!
-David
Great upgrade!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this smart tv to replace my older led tv in my bedroom. Great price and I’m really please with the purchase. Would def recommend this if you’re looking to upgrade.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skywatcher,
That's very nice! Thank you for the purchase and we're glad to hear that you like the price point of the TV. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Sony tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my new tv being half blind i no longer half to sit in a chair 4 feet away i can enjoy my shows and games from the comfort of my bed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidG,
Thank you for the purchase! We're glad to hear that you love your new Sony TV. Thank you for choosing Sony!
-David
Sony TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect graphics my kids like the tv good for ps5/Xbox
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseL,
Thank you for the purchase! We're glad to hear that you like the television for your kids gaming experience. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Get it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mainly for my ps5 I had gone through two gaming monitors that were higher priced and came out defective with horrible light bleed. I’m glad I did my research and found this tv it has everything you need and it looks so amazing for movies and gaming this is perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bert, We're glad to hear that you chose this TV. We're very grateful for this positive feedback! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. Thanks for sharing this review. Jay
- Pros mentioned:Picture quality
Great rv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv really good picture . Sounds good also. Cant go wrong.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WalterH, thank you for the kind words and we’re glad you like the picture and sound quality of your TV. Thank you for choosing Sony! Regards, Erin
- Pros mentioned:Picture qualityCons mentioned:Remote control
Disappointed in Ease of Operation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find the controls difficult and not at all intuitive. I often just start hitting buttons here and there to get it 1) turning on 2) selecting a channel. It does not seems to be the same way twice. Picture and sound are great.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Perfect Size and Brightness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is the perfect size and brightness for my kitchen. The tv is in between uncovered windows and a sliding glass door, and the picture is perfect; there’s no glare.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottD,
Great! We're glad that you are enjoying the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Refresh rate
Bedroom TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a bedroom TV it does the job very well. I actually bought this for my PS5 since I hardly use it in my main home theater system. 120hz and variable refresh rate makes a big difference. No complaints from me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anakin,
Amazing! We're thrilled that you are enjoying the picture quality of the TV and how it works well with your PS5. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture qualityCons mentioned:Remote control
Incredible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture and color quality sound very good only bad thing is remote control
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony,
Awesome! We are so happy that you are satisfied with the amazing picture & sound quality of the KD-43X85K. We truly appreciate your feedback with the supplied remote control.
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
If there's something we can do to help or you may need more information/technical assistance with our product in the future, you can always contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Great Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy this tv very much. It has a great picture .The tv is also used as my cpmputer monitor. I have switch installed so i can switch between the internet or Directv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JD3741,
Awesome! We're glad to hear that you're enjoying the picture quality of the TV. Thank you for choosing Sony and enjoy your TV!
-David
- Pros mentioned:Picture quality
Good tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could do a 4.5 rating. I really like the tv, but sometimes it gets a little wonky with the software. Bought it as a TV for the spare room and it has been perfect for that. Picture is great and no real issues other than an occasional software glitch so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rshaw9420,
Thanks for sharing your review and experience with the X85K. We're glad that you like the picture quality of the TV. Your feedback about the software is also appreciated. For optimum performance, make sure that the software version of the TV is up-to-date. You may refer to this link for more information:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00119543
You may also refer to the troubleshooting steps on this link to help resolve those software issues:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00200862
Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph