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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1207 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 43" Class X85K LED 4K UHD Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors, making it particularly well-suited for gaming. However, some users express dissatisfaction with the remote control and limited viewing angles. While most find the price reasonable, a few concerns were raised regarding the sound quality and stand design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,207 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little TV for my office. The sound out of it is pretty good and picture quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice clear monitor

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really is a great monitor screen so clear so nice!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good for Ps5 game play so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, Color is great . Good sound. Its adjusts for ps5 game playing. Its smaller then i was going to purchase. But for game play. It's perfect so far

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi njnorth,

      That's great! We're glad to hear that you like the picture color quality and sound of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Play Station 5 Match with Sony 43 X85K LED 4K UHD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is excellent for our game room. The PlayStation 5 works better with this TV that has 4K, 120 Hertz and HDMI 2.1 which are the TV requirements for the most advance games in this console.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanB,

      Thank you for the 5-star rating! We're happy to hear that you like the features of the TV for your gaming experience. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv i ever bought, perfect for the bedroom! Works amazing with the xbox, beautiful picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Get it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mainly for my ps5 I had gone through two gaming monitors that were higher priced and came out defective with horrible light bleed. I’m glad I did my research and found this tv it has everything you need and it looks so amazing for movies and gaming this is perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bert, We're glad to hear that you chose this TV. We're very grateful for this positive feedback! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. Thanks for sharing this review. Jay Sony_US

  • Rated 5 out of 5 stars

    Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV's, swapped from Samsung a while ago when I started having issues with them.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Incredible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture and color quality sound very good only bad thing is remote control

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tony,

      Awesome! We are so happy that you are satisfied with the amazing picture & sound quality of the KD-43X85K. We truly appreciate your feedback with the supplied remote control.

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      If there's something we can do to help or you may need more information/technical assistance with our product in the future, you can always contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect graphics my kids like the tv good for ps5/Xbox

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseL,

      Thank you for the purchase! We're glad to hear that you like the television for your kids gaming experience. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent tv with great picture quality and design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this smart tv to replace my older led tv in my bedroom. Great price and I’m really please with the purchase. Would def recommend this if you’re looking to upgrade.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skywatcher,

      That's very nice! Thank you for the purchase and we're glad to hear that you like the price point of the TV. We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Disappointed in Ease of Operation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the controls difficult and not at all intuitive. I often just start hitting buttons here and there to get it 1) turning on 2) selecting a channel. It does not seems to be the same way twice. Picture and sound are great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect Size and Brightness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is the perfect size and brightness for my kitchen. The tv is in between uncovered windows and a sliding glass door, and the picture is perfect; there’s no glare.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottD,

      Great! We're glad that you are enjoying the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Bedroom TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a bedroom TV it does the job very well. I actually bought this for my PS5 since I hardly use it in my main home theater system. 120hz and variable refresh rate makes a big difference. No complaints from me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anakin,

      Amazing! We're thrilled that you are enjoying the picture quality of the TV and how it works well with your PS5. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new tv being half blind i no longer half to sit in a chair 4 feet away i can enjoy my shows and games from the comfort of my bed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidG,

      Thank you for the purchase! We're glad to hear that you love your new Sony TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could do a 4.5 rating. I really like the tv, but sometimes it gets a little wonky with the software. Bought it as a TV for the spare room and it has been perfect for that. Picture is great and no real issues other than an occasional software glitch so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rshaw9420,

      Thanks for sharing your review and experience with the X85K. We're glad that you like the picture quality of the TV. Your feedback about the software is also appreciated. For optimum performance, make sure that the software version of the TV is up-to-date. You may refer to this link for more information:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00119543

      You may also refer to the troubleshooting steps on this link to help resolve those software issues:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00200862

      Hope this helps. If still not resolved or you need further assistance, please email us at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/service?language=en_US.

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great rv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv really good picture . Sounds good also. Cant go wrong.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WalterH, thank you for the kind words and we’re glad you like the picture and sound quality of your TV. Thank you for choosing Sony! Regards, Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this tv very much. It has a great picture .The tv is also used as my cpmputer monitor. I have switch installed so i can switch between the internet or Directv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JD3741,

      Awesome! We're glad to hear that you're enjoying the picture quality of the TV. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    We’re pleased.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony TV is slightly larger than out other TV, The picture is very clear. We haven’t found anything yet to stream, so we’re still learning. Geek Squad person was very knowledgeable and polite.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LyndaM, Excellent! We're delighted to hear that you love the picture quality of your TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 43 " X85K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Star is based on this being under $800,and being used mainly for watching shows movies and streaming. We dont game on it but Im sure we could. If you are fan of Sony TVs this a good choice for teens bedroom or guest room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesD,

      You made the right choice! We're glad that you are enjoying the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

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