Customer Ratings & Reviews
- Model:
- KD43X85K
- SKU:
- 6501544
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 43" Class X85K LED 4K UHD Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors, making it particularly well-suited for gaming. However, some users express dissatisfaction with the remote control and limited viewing angles. While most find the price reasonable, a few concerns were raised regarding the sound quality and stand design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Refresh rate
Great for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Just too many things to go through. I just wish i got a bigger one. This was the only brand i gound that had 120 hertz.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bibi,
That's great! We're glad to hear that you love your new Sony TV. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
I like it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I like the picture. Beats the heck out of what had. You Best Buy people have a great line of products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lovmymicro, We are glad to hear that you like your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Sony is great.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture and the sound is great. I would recommend this .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DennyG,
Thank you for the 5-star rating! We're glad to hear that you like the picture and sound quality of the TV. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
bravo bravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice television… excellent picture and sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dustin, Awesome! Thank you for taking the time to write such a wonderful review of your amazing experience with the X85K LED 4K HDR Google TV. We're so happy to hear that you are enjoying the outstanding picture and sound quality of this TV. Thank you for your purchase and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Good bedroom tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bedroom tv, upgraded to oled this year but it was a great tv while I used it
I would recommend this to a friend - Pros mentioned:Picture quality
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the picture on the tv and the size of the remote and its functionality works well. The one con is the thickness of the TV I feel it doesn't work well if you want to wall mount it because of its profile
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnR,
That's great! We're glad to hear that you love the picture quality, szie and remote control of the TV. Your feedback regarding the thickness of the TV is greatly appreciated. Don't worry this TV is wall mount compatible. Thank you for choosing Sony!
-David
- Cons mentioned:Remote control
Smart Voice is very limited, remote is terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping to control most functions with voice. No. Only the most basic switching is possible. It'll get you to a screen, but navigation within is not possible. Then you must use the remote, which is so touchy, that your coice of "1" is interpreted as "1111". And the remote has no numeric pad, so choosing channels is extremely clunky, painstaking, and impossible for a senior citizen. Do not buy if you have cable, satellite, or are older than 50 years old. Let me mention picture quality, it's nothing to write home about.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GoTexas,
Thank you for your review, and we are really sorry for the inconvenience. It is unfortunate that you having an issue controlling the TV with your voice. We are also sorry if the supplied remote control didn't live up to your expectations. This is definitely not the experience we wanted you to have.
For the voice search function, you may find the following articles helpful:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00127005
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00109227
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-08_01.html?hl=voice
We truly appreciate your feedback with the remote control. And for the number button, there is a number button on the remote that will make a number pad appear on your television when needed. You may refer to the link below for more details:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-07-04_01.html?hl=remote+control
And as a general recommendation, to ensure you are getting the most out of our KD-43X85K, we highly recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/downloads
We want to make sure you’re taken care of and help check on your TV.
May we contact you directly to assist you? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the TV:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
Sony Social Support
- Pros mentioned:Picture quality
Great sound and picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this tv. It is the perfect size for our needs and the picture and sound qualities are great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Huntingmama, we're glad you like the picture and sound quality of our product. Thanks for choosing Sony. ~Earl
- Pros mentioned:Picture quality
Sony 43" X85K 4K TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV and it looks fantastic in my man cave. Next generation consoles work great, and the picture quality is clear and colorful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hisence,
Very nice! We're glad to hear that you love the clear picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and enjoy your TV!
-David
- Pros mentioned:Picture quality
Excellent picture quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality and it pairs well with the PS5…
I would recommend this to a friend - Pros mentioned:Picture quality
Sony X85
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and functionality so far good I haven't put it through the ringer i bought it for my ps5 mainly use it for gaming a lil tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh,
Thank you for the purchase and we're glad to hear that you like the picture quality and functions of the TV. Happy gaming and thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Very happy with our new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has an excellent picture and perfectly fit in the place we wanted. Very good support team that set it up. Cost a bit more than the discount stores, but well worth it !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephS,
Awesome! Thank you for the 5-star rating and we're glad to hear that you like the picture quality and had a great experience with our customer service. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Sony TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price, Sony always does a great job with their LED line of TV's
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesseS,
Thank you for the purchase! We're glad to hear that you like the price point of the TV. Thank you for choosing Sony and enjoy your TV!
-David
- Pros mentioned:Refresh rate
Love this series
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im a consoke gamer. I have this in a 75” for movies and hust blught it in the 43” just dedicaded for console gaming at 120hz.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelT,
Awesome! We're glad to hear that you love the TV for your gaming experience. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Sony is best!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a tv around 40” but with the technology of the bigger tvs. This one had an amazing picture and the motion flow tech is the best!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigkdog81,
You made the right choice! We're glad that you are enjoying the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Buy it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear, crisp picture, resolution and sound. Sony is a quality tv. My sister also has this same model in 50” and she loves it. Sony works with Roku.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Freddie22,
That's great! Thank you for purchasing our Sony KD43X85K TV. We are truly happy that you are pleased with the awesome picture and sound quality of your new TV as well as your husband. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Marco
- Pros mentioned:Picture quality
Great TV. Picture quality is one of the best in 43
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Picture quality is one of the best in 43" non OLED TVs
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexanderN,
Thank you for the purchase! We're glad to hear that you like the picture quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Amazing Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture and sound a fantastic tv worth it!
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, Dexter! Choosing this TV will definitely be worth it. We are happy that you give the product a perfect rating! It's wonderful to hear you like the outstanding picture and sound quality of the TV. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Excellent TV for this price point
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is excellent. Pure picture quality. Can’t go wrong with the Sony Bravia series.
I would recommend this to a friendBrand response from SonyListens
Posted .You made the right choice, BetsyH33! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Refresh rate
Sony's entry nailed it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.well if your easy going and enjoy a step up then this tv is great on pc average is 5 ms @1080p no more lag @120 HZ comming from 60HZ Samsung vs high end not much difference on my sons high monitor
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobB,
We appreciate the positive feedback and we're glad to hear that you like the refresh rate of the Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
