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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1208 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 43" Class X85K LED 4K UHD Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors, making it particularly well-suited for gaming. However, some users express dissatisfaction with the remote control and limited viewing angles. While most find the price reasonable, a few concerns were raised regarding the sound quality and stand design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,208 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Right Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy setup for sound bar, and easy to connect to web.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frank, Awesome! We are glad to hear that you are enjoying your new TV! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfectly amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so worth the price it looks amazing the best graphics I’ve ever seen

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesG, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the picture and apps, decent remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveM,

      Great! We're glad that you like the picture quality, supported apps, and remote of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony exchange.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Sony tv better than the Samsun I had before. The sound quality is better & it is not causing. Problems with the remote like the one I had before.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, BeverlyM! We're glad that you like are impressed with your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    This Sony TV is of the highest wuality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a Sony TV, you get a high quality product. The picture is incredible and the sound is outstanding. This is my third Sony 4K TV, and I am completely satisfied with it. It can be set up to have the streaming channels I enjoy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GreatBackup, Awesome! We are so glad to hear that you are happy with your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 43" 4K LED TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture for a Sony TV with a great reputation!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV with great features and the picture is amazing. Sony knows how to make a TV. I have this on my PS5 and everything works as it should.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Cameljockey1, That's awesome! We are thrilled to know that you like the features and picture quality of your new Sony BRAVIA 4K TV. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great “small” tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was used to replace a bedroom tv. It was very easy to set up and the picture quality is amazing. It is used every night and I have found no faults with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaimeD,

      Fantastic! You've made a great choice! We are so happy to know your satisfaction with the exceptional picture quality, ease of set up, and superb performance of the KD43X85K. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smallest Sony makes and it is great for our bedroom. The clarity and picture far exceeds it's competitors. Well worth spending more $ on!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tiger1967,

      Awesome! We appreciate the 5-star rating and we're glad to hear that you like the picture clarity of the TV for your bedroom. Thank you for choosing Sony and we hope you enjoy your TV from here on out. Have a great day!

      -David Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great price and color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the color and price. My son is so excited to get this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RottenRalph, Amazing! We're glad you like the vibrant colors and great price of the Sony X85K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV. We are new to a smart TV, so we had a little learning curve, but all is well. Great picture, easy to hook up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, HannaL! We're thrilled to hear you are overall pleased with the amazing performance and smart Google TV features of your Sony X85K 4K TV. Get the most out of your TV through the Help Guide and easily find functions that is available on your TV. In no time, you’ll be able to configure how to install apps, configure Wi-Fi, Cast, AirPlay, Adjust Picture Mode and many more. To access the Help guide, press the Quick Settings button on the remote control. From the Settings screen, select Help and feedback. Your TV will show Help screen which consist of Search, Manual (Help Guide), Status and Diagnostics and Contact us.

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    43” Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for bedroom/office and monitor oh and is 120 hz good for gaming. Wish it was 240 but those are hard to find in tv’s.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FCOOP, we're glad you are enjoying your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sony TV set

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest TV I have ever owned. Plus the open box deal from BestBuy makes it even more worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's good to hear, EliezerB! We're glad that you are happy with your new Sony TV. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Your continued support means so much to us. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Droid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, alarm can be set to wake up, auto on in morning These are the features I was looking for. Other models are just TVS

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Turner,

      Thank you for the purchase! We're glad to hear that you like the picture quality and smart features of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    OPEN BOX A ++++++

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WHAT A GREAT TV.....PICTURE BRITE AND CLEAR...I GOT ME A OPEN BOX...SUPER GREAT PRICE...MY 2ND SONY ALSO THANKS BB

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TVmakingitgreatforsure, nice! We're glad you like your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great for Gaming!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming! My man loves this TV! And it was the best priced around!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JanetG,

      That's awesome! We're glad to hear that you like the TV for your gaming experience. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV at the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and super easy to set up, this is my second Sony and I love it. The local dimming could be better but in normal light it looks great, maybe some small blooming at night with the brightness turned all the way up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaxF,

      We're glad that you like most of the features of your BRAVIA X85K. Good to know you find it easy to setup. If you get a TV with that much clouding and blooming, this is related to a normal technological variance inherent to all LCD/LED TVs. If it bothers you, there are few adjustments that you can do to minimize this condition. In the meantime, please refer to the link below for some helpful information.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00030311

      Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for purchasing our 43" X85K and for trusting Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    TV Upgrade Success

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this TV as an excellent open box and it had all of its counterparts! Works wonders with my ps5, the picture quality is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ashley,
      Good deal! We're glad that you are pleased with the picture quality of your new Sony KD43X85K BRAVIA TV. You can enjoy playing your PS5 with awesome image quality. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Marco Sony_US

  • Rated 4 out of 5 stars

    Great monitor Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great monitor for work, gaming and watching movies

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture if sitting head on , if you move a little to right or left picture washes out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      Thanks for sharing your review and experience with the X85K. We're glad that you like the picture quality of the TV. Your feedback about the viewing angle is greatly appreciated. To ensure you get the most out of your Sony X85K, we recommend adjusting the picture settings and fine-tune it based on your preferences and viewing environment. You may find this link helpful:

      https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html

      Hope this helps. In case you need further assistance, please email us at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Sincerely,
      -Ralph Sony_US

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