Customer Ratings & Reviews
- Model:
- KD43X85K
- SKU:
- 6501544
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 43" Class X85K LED 4K UHD Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors, making it particularly well-suited for gaming. However, some users express dissatisfaction with the remote control and limited viewing angles. While most find the price reasonable, a few concerns were raised regarding the sound quality and stand design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Sony is best!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a tv around 40” but with the technology of the bigger tvs. This one had an amazing picture and the motion flow tech is the best!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigkdog81,
You made the right choice! We're glad that you are enjoying the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-Ralph
Worth it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went into best buy looking for a Tv for my ps5. I wanted a Samsung originally, but was convinced to buy this tv. The price range was well over what I was looking for but I CANNOT complain for what I spent. I love this tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MikeM, We are glad that you love your new Sony BRAVIA 4K smart Google TV. You chose the best TV for your PS5. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy your games! Vincent
Best TV purchases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have nothing but praise for my Sony 43" Google TV so much so that I purchased a second one!
I would recommend this to a friend- Pros mentioned:Picture quality
Buy it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear, crisp picture, resolution and sound. Sony is a quality tv. My sister also has this same model in 50” and she loves it. Sony works with Roku.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Freddie22,
That's great! Thank you for purchasing our Sony KD43X85K TV. We are truly happy that you are pleased with the awesome picture and sound quality of your new TV as well as your husband. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! - Marco
- Pros mentioned:Refresh rate
Sony's entry nailed it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.well if your easy going and enjoy a step up then this tv is great on pc average is 5 ms @1080p no more lag @120 HZ comming from 60HZ Samsung vs high end not much difference on my sons high monitor
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobB,
We appreciate the positive feedback and we're glad to hear that you like the refresh rate of the Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
- Pros mentioned:Gaming
Great for Gaming!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming! My man loves this TV! And it was the best priced around!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JanetG,
That's awesome! We're glad to hear that you like the TV for your gaming experience. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Very happy with our new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has an excellent picture and perfectly fit in the place we wanted. Very good support team that set it up. Cost a bit more than the discount stores, but well worth it !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephS,
Awesome! Thank you for the 5-star rating and we're glad to hear that you like the picture quality and had a great experience with our customer service. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
- Cons mentioned:Remote control
Smart Voice is very limited, remote is terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping to control most functions with voice. No. Only the most basic switching is possible. It'll get you to a screen, but navigation within is not possible. Then you must use the remote, which is so touchy, that your coice of "1" is interpreted as "1111". And the remote has no numeric pad, so choosing channels is extremely clunky, painstaking, and impossible for a senior citizen. Do not buy if you have cable, satellite, or are older than 50 years old. Let me mention picture quality, it's nothing to write home about.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi GoTexas,
Thank you for your review, and we are really sorry for the inconvenience. It is unfortunate that you having an issue controlling the TV with your voice. We are also sorry if the supplied remote control didn't live up to your expectations. This is definitely not the experience we wanted you to have.
For the voice search function, you may find the following articles helpful:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00127005
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00109227
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-08_01.html?hl=voice
We truly appreciate your feedback with the remote control. And for the number button, there is a number button on the remote that will make a number pad appear on your television when needed. You may refer to the link below for more details:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-07-04_01.html?hl=remote+control
And as a general recommendation, to ensure you are getting the most out of our KD-43X85K, we highly recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. For more information, please visit the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/downloads
We want to make sure you’re taken care of and help check on your TV.
May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the TV:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
Sony Social Support
- Pros mentioned:Picture quality
Sony exchange.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this Sony tv better than the Samsun I had before. The sound quality is better & it is not causing. Problems with the remote like the one I had before.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, BeverlyM! We're glad that you like are impressed with your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Craig
- Pros mentioned:Picture quality
Sony review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture if sitting head on , if you move a little to right or left picture washes out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Thanks for sharing your review and experience with the X85K. We're glad that you like the picture quality of the TV. Your feedback about the viewing angle is greatly appreciated. To ensure you get the most out of your Sony X85K, we recommend adjusting the picture settings and fine-tune it based on your preferences and viewing environment. You may find this link helpful:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
- Pros mentioned:Picture quality
This Sony TV is of the highest wuality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With a Sony TV, you get a high quality product. The picture is incredible and the sound is outstanding. This is my third Sony 4K TV, and I am completely satisfied with it. It can be set up to have the streaming channels I enjoy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreatBackup, Awesome! We are so glad to hear that you are happy with your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Can’t go wrong
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity of this is unmatched. The 120hz should be standard by now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Normal, fantastic! You've certainly made a great choice! We're happy to hear about your satisfaction with the amazing picture quality of your KD43X85K. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality and sound are amazing for the price. Couldn’t be more pleased
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertW,
Awesome! We're happy that you like the picture and sound quality of the TV. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Great Quality!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smallest Sony makes and it is great for our bedroom. The clarity and picture far exceeds it's competitors. Well worth spending more $ on!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tiger1967,
Awesome! We appreciate the 5-star rating and we're glad to hear that you like the picture clarity of the TV for your bedroom. Thank you for choosing Sony and we hope you enjoy your TV from here on out. Have a great day!
-David
- Pros mentioned:Picture quality
Mrs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality and easy to work.picture is very crisp.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DebraK,
Very nice! We're happy to hear that you like the picture quality of the TV. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this TV. We are new to a smart TV, so we had a little learning curve, but all is well. Great picture, easy to hook up.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, HannaL! We're thrilled to hear you are overall pleased with the amazing performance and smart Google TV features of your Sony X85K 4K TV. Get the most out of your TV through the Help Guide and easily find functions that is available on your TV. In no time, you’ll be able to configure how to install apps, configure Wi-Fi, Cast, AirPlay, Adjust Picture Mode and many more. To access the Help guide, press the Quick Settings button on the remote control. From the Settings screen, select Help and feedback. Your TV will show Help screen which consist of Search, Manual (Help Guide), Status and Diagnostics and Contact us.
Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Refresh rate
43” Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for bedroom/office and monitor oh and is 120 hz good for gaming. Wish it was 240 but those are hard to find in tv’s.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FCOOP, we're glad you are enjoying your new TV! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Brand and Price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the brand and price of the light about this item. It's about 55 inch television made by Sony. That is price lesson $1000 makes it very attractive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrSharpe50,
Thank you for the purchase! We're glad to hear that you like the price point of the TV. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
OPEN BOX A ++++++
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WHAT A GREAT TV.....PICTURE BRITE AND CLEAR...I GOT ME A OPEN BOX...SUPER GREAT PRICE...MY 2ND SONY ALSO THANKS BB
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TVmakingitgreatforsure, nice! We're glad you like your new TV! Thanks for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Great “small” tv!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was used to replace a bedroom tv. It was very easy to set up and the picture quality is amazing. It is used every night and I have found no faults with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaimeD,
Fantastic! You've made a great choice! We are so happy to know your satisfaction with the exceptional picture quality, ease of set up, and superb performance of the KD43X85K. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Thank you very much for your purchase and for choosing Sony!
- Romeo