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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1208 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 43" Class X85K LED 4K UHD Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors, making it particularly well-suited for gaming. However, some users express dissatisfaction with the remote control and limited viewing angles. While most find the price reasonable, a few concerns were raised regarding the sound quality and stand design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,208 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV for small room

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it as open box, saved 200$ at least. Great picture quality, easy to use. Excellent sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi George,

      Fantastic! We are thrilled to know your satisfaction with the exceptional picture & sound quality, ease of use, and superb performance of the KD43X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice quality SONY 43” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this TV in our Hearth room. It has brilliant picture quality and great sound. I would recommend it to anyone who wants a nice quality everyday television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charley,

      You made the right choice! We're glad that you like the sound and picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Spectacular for Gaming

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV. Great for gaming. Brightness could use a buff.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GAMEBOY, Fabulous! We're extremely pleased it suits your needs and expectations. Thank you very much for sharing your awesome experience with our X85K and for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super clear fits perfect in my room not to big not to small

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brianna,

      That's great! We're glad to hear that you love the your new Sony TV for your room. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV IS FUEGOOOOOO!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfecct TV for a bedroom! Everything about this TV was what i hoped.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bootyconnessieur,

      Awesome! We're glad to hear that you like your new Sony TV for your bedroom. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great apps, picture quality is superb. Remote features make viewing super easy especially the vivid picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DawnB, Awesome! We're delighted to hear that you like the picture quality and remote features. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony x85j

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony x85j is a nice affordable tv for the ps5. It has a great picture for warzone an great performance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristopherM, Great! We're glad that you are enjoying the picture quality of your TV. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Good delivery. Has a very clear picture smart tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomA,

      Perfect! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it if you don’t wanna spend crazy money for OLED this is the tv for you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joe187,

      Thank you for the purchase! We're glad to hear that you love your new Sony TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    x85k review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy setup. the sound and picture quality is excellent. outstanding value for price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi vicj,

      Thank you for the purchase! We're glad to hear that you like the picture, sound quality and price point of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tremendous tv and price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv with a great picture that is superb. Has 8k resolution that plays the xbox x games and movie in top form that is available

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, Johnny! We're truly delighted to hear you're having an enjoyable watching and gaming experience with your new X85K. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for so much for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Simply the Best, Better than all the rest.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Sony: dependable, excellent sound and picture at a price you just can’t beat.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertH,

      You made the right choice! We're glad that you are enjoying the sound and picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY has a real winner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the TV’s EXCELLENT picture color, clarity, clean design and overall quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertF,

      Thank you for the purchase! We're glad to hear that you like the color and clarity of the picture. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great and I buy Sony because the sound is always the best around without a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nicole, Awesome! We're delighted to hear that you like the picture and sound quality of your TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for commending Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv lover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv I will buy another one any time thank you Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UlyssesA,

      Very nice! We're glad to hear that you love your new Sony TV. Thank you for choosing Sony and your continued support is greatly appreciated.

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Don't second thing get it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was thinking Samsung. But gave this a try. Have to admit it maybe better than the Samsungs I got in the pass. Better picture and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EarlB,

      You made the right choice with the Sony X85K! We're thrilled that you like the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has a beautiful picture and fits nicely in the space. No problems thus far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LindaT,

      That's great! We're glad to hear that you like the picture quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Sony 43 inch Bravo TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great picture and was the right size for the space. It came with You Tube on the smart portion just in time for the Sunday NFL Ticket.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OutdoorTV, Perfect! Thank you so much for the 5-stars review and for sharing your awesome experience with your 43” X85K TV. We are also thrilled to hear your purchase went well and you are enjoying the excellent picture this TV delivers. At Sony we strive to put forward the best possible products for our customers. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Worth it for PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV for the price is a must have for 4k 120hz gaming on PS5, its awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi anthonytril,

      Thank you for the 5-star rating and we're glad to hear that you like the 4K picture quality and price point of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv for a low price. This has all the features I need.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi oneleo53, We're glad that you like the TV features. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

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