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Customer Ratings & Reviews

Your price for this item is $121.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1208 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 43" Class X85K LED 4K UHD Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors, making it particularly well-suited for gaming. However, some users express dissatisfaction with the remote control and limited viewing angles. While most find the price reasonable, a few concerns were raised regarding the sound quality and stand design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,208 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice 120hz TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. The TV does restart itself on occasion but not sure if it is related to the Firestick or the Sonos Ray.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KenL,

      Thanks for commenting! We are very happy to hear your satisfaction with the amazing picture quality your KD-43X85K. We are sorry if you are experiencing an occasional restart on the TV. The following article provides information to help troubleshoot and steps to disable different features that may cause your Android TV™ or Google TV™ to turn on or off automatically. Follow the instructions according to the symptom of your TV to resolve the issue.
      https://www.sony.com/electronics/support/articles/00114471

      I hope this helps.

      With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Should you need more assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for your purchase and for choosing Sony!

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. The interface is fast and responsive and i am a big fan of the 120hz capability with the PS5

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenB,

      Thank you for the purchase! We're happy to hear that you love the user interface and 120hz refresh rate of the TV for your PS5. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It’s a Sony

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv / monitor. Like the picture quality, sound is same as other flatscreens. Use a home theater or sound bar for best results.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MKKM, We are glad that you like the quality of your Sony BRAVIA TV. We always strive to deliver the best picture and sound quality with our TVs. With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 4 out of 5 stars

    Great for the PS5!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally ordered it for the PS5. I was looking into gaming monitors and even tried a few. I'm not a fan of matt screens so the gaming monitors thing was over for me before it really started. So I started looking at TV with 2.1 HDMI plugs and thought SONY it's there technology let's give them a try and WOW... I was blown away at the screen for it to be only a led. I wish it was a 35 inch but I'll take it. If you're like me and don't want to blow $500-$1000von a 4k matt screen gaming monitor THIS IS THE ONE. if you don't mind spending $1000 get the OLED either way with a SONYtv you can't go wrong. Only reason I didn't give it 5 stars is because of the OLED is better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the positive feedback, Styles3way! You made the right choice! Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great clarity for text and motion for games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the different pc connection modes, as I use this often for documents on high quality mode, and then switch to vrr for games, which works great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yjojimboo, we're glad you love your new TV! With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Jabbo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always pleased to buy my electronics from Best Buy the sale's associate was very informative; the picture quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jabbo,

      You made the right choice! We're glad that you are enjoying the picture quality of the TV. It's also great that you were assisted professionally. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming and amazing sound quality. Best value

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ahmed, Fantastic! We're thrilled to hear you like the amazing sound, overall value, and great gaming experience with your Sony X85K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv lover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv I will buy another one any time thank you Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UlyssesA,

      Very nice! We're glad to hear that you love your new Sony TV. Thank you for choosing Sony and your continued support is greatly appreciated.

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it if you don’t wanna spend crazy money for OLED this is the tv for you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joe187,

      Thank you for the purchase! We're glad to hear that you love your new Sony TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    120hz4k

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and runs 4k120hz at a stable rate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SageW,

      Thank you for the 5-star rating! We're glad to hear that you like the 4K 120hz picture quality of the TV. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV for small room

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it as open box, saved 200$ at least. Great picture quality, easy to use. Excellent sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi George,

      Fantastic! We are thrilled to know your satisfaction with the exceptional picture & sound quality, ease of use, and superb performance of the KD43X85K. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super neat and worth its cheap price. Easy to use and a lot of possibilities.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great apps, picture quality is superb. Remote features make viewing super easy especially the vivid picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DawnB, Awesome! We're delighted to hear that you like the picture quality and remote features. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv for a low price. This has all the features I need.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi oneleo53, We're glad that you like the TV features. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    x85k review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy setup. the sound and picture quality is excellent. outstanding value for price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi vicj,

      Thank you for the purchase! We're glad to hear that you like the picture, sound quality and price point of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has a beautiful picture and fits nicely in the space. No problems thus far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LindaT,

      That's great! We're glad to hear that you like the picture quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good, but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a different compatible remote because my mom found the original one too difficult to use … but heh, she’s 88 years old!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Roosterlady, That's good to hear. With your new X85K, your mom can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. She will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Don't second thing get it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was thinking Samsung. But gave this a try. Have to admit it maybe better than the Samsungs I got in the pass. Better picture and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EarlB,

      You made the right choice with the Sony X85K! We're thrilled that you like the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Worth it for PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV for the price is a must have for 4k 120hz gaming on PS5, its awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi anthonytril,

      Thank you for the 5-star rating and we're glad to hear that you like the 4K picture quality and price point of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice quality SONY 43” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this TV in our Hearth room. It has brilliant picture quality and great sound. I would recommend it to anyone who wants a nice quality everyday television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charley,

      You made the right choice! We're glad that you like the sound and picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony!

      -Ralph Sony_US