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Customer Ratings & Reviews

Your price for this item is $121.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 1208 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 43" Class X85K LED 4K UHD Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors, making it particularly well-suited for gaming. However, some users express dissatisfaction with the remote control and limited viewing angles. While most find the price reasonable, a few concerns were raised regarding the sound quality and stand design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,208 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. Quality picture with vibrant colors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robbie,

      That's great! We're happy to hear that you love the picture color quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Well made

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic, no issues and it's the best tv i've ever had

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IzabelT,

      Awesome! We're glad to hear that you had no issues with your new Sony TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gaming TV + Mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, functions as needed, representative on the floor made sure it met my requirements!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pokecollector, we're glad you like the picture quality of our product! With our new X85K, you can enjoy smoother motion and transitions with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Super Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great images and sound no need of more equipment .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, Fresero4love! We're glad that you like the picture quality of the TV. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great tv the quality of the image is excellent good price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abezu,

      Thank you for the 5-star rating! We're glad to hear that you like the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV i would recommend this to everyone. Great sound and picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Saulj, Awesome! Choosing this TV will definitely be worth it! Thank you for taking the time to write such a superb review of your experience with your X85K LED 4K Ultra HD Smart Google TV! We are extremely pleased to hear you are enjoying the wonderful features, especially the incredible picture, amazing sound quality, and overall performance of this TV. Smart, powerful, and sleek, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    43” Sony bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed in my rv. Great picture. Good function with apps. Sometimes Netflix won’t come on. Don’t know if it’s tv or netflix. Not sure about the sound due to I use a sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scotts,

      We're sorry to hear you're experiencing some issues when accessing Netflix app on your TV. It's recommended that your TV has the latest software update. Select the link that best describes the issue you're experiencing with your Netflix service on this helpful link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00099189

      Despite your concerns, we're happy that you like the incredible picture quality. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 5 out of 5 stars

    Perfect for its price!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and performs well with my PS5!! Would recommend to gamers out there looking for 120Hz refresh rate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SurpriseBreakfast, Awesome! We're so glad you're having an enjoyable gaming experience with this exceptional TV and it works great with your PS5. Glad to know you like the amazing features, especially the support for 4K at 120Hz signal format to allow for PlayStation 5 compatibility. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you so much for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp picture. Easy set up. Happy with purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AllenR, We are glad to hear that you are happy with your Sony BRAVIA X85K smart Google TV. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Property Manager

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 - excellent resolution and sound, just as expected for SONY

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DewayneF,

      We appreciate the 5-star rating and we're glad to hear that you like the picture and sound quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and we hope you enjoy your TV from here on out. Have a great day!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great small room TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice TV. It looks great in our home office!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KayemJ,

      Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you like the TV for your home office. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    As good as they say!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good as the reviews say! Marvelous picture. Incredibly good sound. Not cheap, but worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyCamper,

      We appreciate the 5-star rating and we're glad to hear that you like the picture and sound quality of the TV. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    too pushy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does what it's supposed to do so far. nice picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nonono,

      Thank you for the 5-star rating! We're glad to hear that you like the picture quality of the TV. We appreciate the positive feedback and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    Best to buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for a good 4k 120 fps tv for low price this is the one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Warbosscommander, You've made an amazing choice! We're glad to hear that your satisfied with your new Sony X85K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome 4K TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for such a low price. The picture quality is phenomenal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blurry,

      Awesome! Thank you for reaching out to us today. We're always happy to hear from you. We're happy to hear that you like the picture quality and price point of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US

  • Rated 3 out of 5 stars

    Overall, a little disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 weeks of reading reviews and doing research, I bought the 42" version of this TV. (It's hard to tell much by the store images, since they jack up the color, brightness, and contrast to unreal levels to make things pop and sell more product. I used to be in consumer electronics ... :-) ) After 3 weeks of viewing streaming video and blu-rays, I am somewhat disappointed. The off-axis image is muddy, loses contrast, and has a slight shift in tonality. And I can't dial in the picture to be nearly as good as the old Panasonic Plasma it replaced. Finally, I get my programming through a Roku box and I have repeatedly programmed the TV to start up and stay on that input. But, it regularly changes back to the Google OS on a different input. Clearly, Google provides the OS and wants to grab everything possibly about what I view to sell to advertisers and maximize ad revenue. It's not a big deal to change inputs, but it is frustrating. and an invasion of privacy - I want to watch the TV, not the other way around!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rosey,

      Thank you for the review and we do apologize for the inconvenience. To resolve your issue, update the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.

      Sony has a Privacy Policy to help protect your personal information, as well as that of your family and children. Sony does not share any personal information with third-party companies without your consent. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Pros mentioned:
    Refresh rate

    Rated 4 out of 5 stars

    Very high quality tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im using an xbsx and ps5 on this tv. 120hz is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElijahM,
      Awesome! We're glad to hear we were able to give you a good match for your viewing and gaming needs. Your satisfaction with the features of your X85K TV is greatly appreciated. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Technics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and is very clear. Beautiful pictures

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimmyR,

      Thank you for the purchase! We're glad to hear that you like the clear picture quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Would definitely buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wideglide,

      We appreciate the 5-star rating and we're glad to hear that you like the picture and sound quality of the TV. We're hoping for your next purchase and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 43" 4K Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Excellent picture quality! A definite buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JERRY,

      Awesome! We're glad to hear that you like the picture quality and you had an easy time setting up the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!

      -David Sony_US