Customer Ratings & Reviews
- Model:
- KD43X85K
- |
- SKU:
- 6501544
Customer reviews
Rating 4.6 out of 5 stars with 1208 reviews
(1,208 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 43" Class X85K LED 4K UHD Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors, making it particularly well-suited for gaming. However, some users express dissatisfaction with the remote control and limited viewing angles. While most find the price reasonable, a few concerns were raised regarding the sound quality and stand design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture qualityCons mentioned:Viewing angle
Rated 5 out of 5 stars
Good TV/Monitor.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rich colors and great contrast when you viewing from the front. Since it is a VA panel it will look less pleasing from other viewing angles. The sound is great for TV speakers and you can't go wrong when trying to make this a PC monitor which I did.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tizzy, We are glad that you like the picture quality of your new Sony BRAVIA smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With our new X85K, you can enjoy smoother motion and transitions with 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for choosing Sony! Vincent
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Fantastic TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV and it was a great purchased. It has a lot of fuctions. The brightness is great and sound quality amazing. I will highly recommend everyone if you are looking to purchased a TV. GET THIS ONE! It is worth every single penny.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FitnessboyThony,
You made the right choice! We're thrilled that you like the sound and picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality, Refresh rate
Rated 5 out of 5 stars
Perfect Gaming TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this during Black Friday for my PS5 and XBOX X, amazing quality love love love. 120hz made God of war look like a live action movie. Sony knows what they did with this one. Definitely recommend this over the monitor they came out with especially if you play on a TV vs Monitor. Soo much you can get out of a tv rather than monitor
I would recommend this to a friendBrand response from SonyListens
Posted .Hi shanti, Great! We're glad that you are enjoying your new TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thanks for choosing Sony! Erin
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Great picture with overly complex controls
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture with our first "smart TV". It has a clear, sharp, bright picture even for sports. We like streaming with built-in Chromcast. It has excellent reception with antenna. However, the controls are non-intuitive and complex. I wish it would return to last channel viewed upon restart. Sony should include a printed manual with basic navigation instruction. Online manual opens thousands of unusable pathways.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KayS,
Thanks for commenting! We are thrilled to know your satisfaction with the amazing picture quality, fantastic features like the built-in Chromecast, and great signal reception with over-the-air antenna channels/programs. We greatly appreciate your input with the controls and manuals. For the Power on behavior of the TV, you can actually change the TV startup behavior to Last input if you prefer your TV to power on with the last watched TV channel or external input. Please refer to the following link for instructions:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/articles/00257833
And for the help guides and manuals that includes basic operations of our KD43X85K, please visit the following link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/manuals
With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
Should you need more assistance, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, picture quality is excellent for the price, and is a good size for my household. Takes up a minimal amount of space when not wall mounted.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
Another Nice Sony TV for my office
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased a 40” TCL 3 series on clearance a couple weeks ago, which was a nice tv, but then I thought, what the heck, lets get something really nice. So i found this Sony, also an open box and it was worth the effort of the return. Very sharp picture, great colors, lots of apps, good local off air tuner. Could be better with the android setup, lack of numbers on remote. The 43” size is perfect for my small office.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alexaaa, Thanks for the feedback. We're glad that you switch to the new Sony 43 inch X85K 4K LED TV. With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for sharing your awesome experience with the X85K and for choosing Sony! -Craig
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this television as open box so the price was great. It has a beautiful picture and is easy to use. Don’t know about the sound system since I use my surround sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Katzeblanco,
Very nice! We're glad to hear that you like the picture quality and price point of the TV. Thank you for choosing Sony and enjoy your TV!
-David
- Pros mentioned:Color
Rated 5 out of 5 stars
Gaming TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great and easy to use TV. The colors are nice and vibrant and its perfect for gaming whether your on xbox or PS5 and a nice touch is the vrr variable refresh rate which allows for that 120 fps on console.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nomad,
Thank you for the 5-star rating! We're glad to hear that you like the easy to use function, picture color quality of the TV for your gaming experience. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv. Nice sharp clear image. The processor for the motion rate works really well. The tv responds with the remote well and is easy to set up with pretty much all the main streaming apps. Its a little more expensive than other tvs this size but you can easily tell the quality compared to the other cheaper tvs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Strongsilver, Thanks for sharing your wonderful experience with your new Sony BRAVIA TV. We are glad you like its picture quality and performance. With your new X85K, you can enjoy smoother motion and transitions on this TV with high 120-Hz refresh rate. You will also see glorious 4K pictures, rich with real-world detail and texture, exclusively powered by our 4K HDR Processor X1. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 43"TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far impressed with this tv. It became my son's tv & he relly likes it. Good price for a Sony. I definitely would recommend this tv. My son's a gamer & although its not an actual gaming tv, it's a step up for him.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelodyW,
That's great! We're glad to hear that you like the price point of the TV and your son liked the TV for his gaming experience. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very Good TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good TV. Sony has never let me down. Good picture, great features, good price.
I would recommend this to a friend - Pros mentioned:Picture quality, Refresh rate
Rated 5 out of 5 stars
Great Sony TV!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv for the price especially for the 43” fits in my room perfectly. The 4K 120fps is really great too. No lag and very minimal blur you can’t even notice it. I’d recommend this to anyone who’s looking for a good quality tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelF,
You made the right choice! We're thrilled that you are enjoying the picture quality of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony 42’
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV to set up with my PS5. Great quality, easy set up, and beautiful picture. Worth spending a little extra for the compatibility.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roxanne, You've made an excellent choice! We're thrilled to hear you like the overall quality, ease of setup, beautiful picture, and enhanced PS5 gaming experience with your Sony X85K. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 43" X85K Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had planned to replaced my current Samsung with another Samsung but I ended up going with the Sony X85K instead because it had better reviews. Out of the box the picture quality wasn't great but after making changes to the settings they are really great now. Especially watching 4K movies, the colors pop. I'm happy with my purchase so far and would recommend it. I just wish Sony would do a better job explaining the TV settings and the buttons on the remote. The documentation that comes with the TV is real basic and you have to go the Sony site to look at their documentation online for more information but they aren't in depth either. Other than that, I like the TV so far and colors look good gaming on Playstation as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristinaM,
That's a very nice upgrade! We're glad to hear that you like the 4K picture quality of the TV. Your feedback is greatly appreciated. All of the information you need for this TV is available in our Sony support website. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony 43" Class X85K 4K HDR LED Google TV is nothing short of an entertainment marvel. With its 4K HDR resolution, viewers are treated to an unrivaled display of colors, contrasts, and sharpness, bringing the cinematic experience right into the living room. The integration of Google TV allows for seamless streaming and personalized content curation, catering to the tastes and preferences of every user. Sony, renowned for its innovative technology and top-tier electronics, ensures that this model maintains its commitment to quality, evident in its impressive visuals, immersive audio, and streamlined interface. Whether you're an avid movie buff, a sports enthusiast, or simply looking to elevate your daily television watching, this TV promises an exceptional viewing experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VictorC,
Amazing! We're thrilled that you are enjoying the sound, picture quality, and Google software of the TV. Smart, powerful, and sleek, the BRAVIA X85K 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Worth it buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is still going the extra mile, it has never given me any issues and plan to get another soon. It works great with sony ps5
I would recommend this to a friend- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Sony x85k
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television provides an excellent image, its colors are very vivid, and they look very good in places with a lot of lighting, a very good option for latest generation consoles
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohanGiraldo, awesome! Glad to hear that you are enjoying our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Smaller TV Huge quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great clarity, color and even sound! Movies, sports and news are all amazing to watch in such clear vivid colors. This smaller set fits our Four season porch perfectly and the performance is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Great,
That's very nice to hear! We're glad that you like the picture color, clarity and sound of the TV. Thank you for choosing Sony and we hope you enjoy your TV from here on out. Have a great day!
-David
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice quality picture display easy to install A++++
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
This should be a 5 Star TV but…. no manual!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This should be a 5 Star TV but…. Living in a small studio apartment, I use it for my primary TV as well as my computer monitor . It has a very bright, clear picture. The motion when watching high speed sports events or action movies is phenomenal. It gets rave comments from guests and visitors just for it’s smooth action and clarity alone! It’s got some cool features. For example, it switches from TV mode to computer mode when I move my mouse. There are many other features but I don’t know how to use a lot of them yet. It’s a slow “trial and error” learning curve because I’m just a television/internet user user, not an internet researcher engineer. It would be great if it came with a user manual! Minus one star! Pretty easy to use but there is no manual that came with it so there is a lot of capability that I don’t understand yet
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iHateTouchPads,
Thanks for commenting! We are thrilled to know that you are well-pleased with the amazing features and exceptional picture quality of the KD43X85K, especially when watching sports-action movies. We truly appreciate your input with the hard copy manual. In an effort to become more environmentally conscious, hard copies of instructions manual or handbook are no longer supplied. More information such as Help Guides and instruction manuals can be found online through the Sony support website. For more details, please refer to the link below:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-43x85k/manuals
I hope this helps.
With the BRAVIA X85K 4K HDR LED TV, you'll enjoy all of your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with billions of colors and realistic contrast. With Google TV and enhanced Motionflow XR refresh rate technology, your favorite content is easy to find and looks clear and blur-free.
If there's something we can do to help or you may need more information/technical assistance with our product, please feel free to message and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you very much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support


















