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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1244 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the exceptional picture quality, vibrant colors, and clarity of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range. Many users also appreciate its user-friendly setup, affordable price, and suitability for gaming. While some users find the remote control to be cheap-looking and poorly designed, the overall positive feedback on the TV's core features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,244 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV I always wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. I always wanted a big screen TV and finally got want I wanted. Picture quality surpasses expectations and gives a great new feeling when watching movies. I noticed things in movies I missed when watching on other screens. Love Sony and compliments my PS4.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OCA14,
      We're really glad to hear that you're having a good time with your TV! Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic PIcture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television has a superior picture, and great features.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality picture. Colors are gorgeous. Good size.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was easy enough, and while maybe not at the top of the product food chain for Sony I have really enjoyed my new TV. Being an Android TV is great, and I feel like I am just scratching the surface with it. But first and foremost the picture is really good, and it is especially good for gaming and sports. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Easy to use and TONS of features. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to replace a 40 inch Sony that I have had for a number of years. The one Sony I had was an excellent one and is still in service in my house. I wanted a little larger screen, this one fits the space I have. So far it is an excellent product and I am very well satisfied with it, has good color and a good picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great tv. Worth the investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Great processor. Easy to use smart features. The 8 series is definitely worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture remote a bit confusing great color & sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV.Good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Great TV, good price, I recommend to buy Sony - 49 Class (48.5 Diag.) - Led - 2160p - Smart - 4k Ultra Hd Tv !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy and the picture quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great pictures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly feature, easy to manipulate, great pictures

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clear picture Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome for the price. I wanted something under a grand and this TV was the best in it's class. The image is very crisp on HDTV, streaming, and video games. I love the Netflix button on the remote too. I've never had a "smart" tv before but this is dope.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV to replace nonfunctioning one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 43" model of this tv and it was defective. I returned it and purchased this bigger model and it is amazingly clear, good sound... I can't find anything about it that I don't like. The Best Buy staff was wonderful throughout the initial purchase, the return, and the subsequent new purchase. Overall a great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Not the TV I went in to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 10 year old Samsung 40" 1080p that served me well, so I headed off to Best Buy to purchase a Samsung replacement. I decided to look around at what else was available. From the time I laid eyes on this TV I knew it was the one. Great picture watching sports or tv. I play PlayStation on it and the graphics are awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Color and Sound-Easy- Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set replaced a ten year old Sony of the same size. The overall dimensions and weight were quite a lot smaller and fit very well in the space available. The setup was easy and the interface with my cable company went very well. Connecting to my wifi network was seamless and simple. The builtin apps are okay but I honestly prefer the Apple TV for most of the same programs. It's actually easier to stream from my Ipad to the Apple TV than it is to use the browser.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Beautifully sharp picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible detail, intense colors, and black blacks!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my Sony.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, Great picture A+++++++++++++++++++++

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BEST TV I COULD HAVE GOTTEN FOR THE SPACE I HAD !~

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS WAS THE BEST TV I COULD HAVE GOTTEN FOR THE SPACE I HAD AVAILABLE. IT REPLACED AN OLD 27 INCH TUBE-TYPE SONY THAT WAS STILL WORKING, BUT........... SERIOUSLY -- HIGH DEF AND BRIGHT PICTURE BEATS IT HANDS DOWN! AFTER WE GOT THE TV IN, THE WIFE WALKED BY THE ROOM'S DOOR FOR THE FIRST TIME AND EXCLAIMED, 'WOW!!'

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Might be an IPS Panel but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine is a VA imo and the blacks are deep and the TV looks great especially running 4K movies on my XB1 Slim. A lot of problems with the 49 inch for other people but mine seems to be like the 43 inch. Doesn't have any white wash, check out the youtube vids of this and the 43 inch on SegaSaturnSNK youtube channel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great picture, easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously, the first thing you notice about this 4K ultra HD TV is the intensity of colors and crisp images. What was nice was the ease of set up and the help/tutorials that are built into the program. Everything you need to know and do, or are just curious about, is in there. Very happy with this purchase!

    I would recommend this to a friend
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