Customers recognize the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV's excellent picture quality, ease of use, and attractive price. Many appreciate the access to various apps and the vibrant colors. However, some customers note that the screen can be reflective, causing glare in certain lighting conditions, and that the remote could be improved. Overall, the positive feedback on picture quality and ease of use outweighs the concerns about screen reflectivity and the remote.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 118 reviews
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great picture for a new tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I think Sony has the best products out for TV's. I love the picture on this TV. Wasn't for sure about it when I bought the tv because I was the first to buy the tv from the store but I love my tv now. Made it more better to watch tv with the size of it instead of 20 in and the picture is great on it. I still haven't figured out everything about it but it is a great tv. I give Sony two thumbs up on this TV. And my Home theater is a lot better now too. And its a Sony as well and the tv remote works it too
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great 4k tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This 4k Tv exeded my expectations, great tv and also great price, the picture is excellent.
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Remote
Rated 4 out of 5 stars
Sharp image, good size for near viewing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Sharp image, good size for near viewing. Has many features which I may or may not use. Stand needs to be a little wider (front to back). A lighted remote would have been nice. Hard to use in the dark and vol and chn buttons not in the best position.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Amazing picture and very hi tech
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very clear 4K picture in a TV with high tech features (Netflix, Amazon built in) and very easy to use.
I would recommend this to a friend
Pros mentioned:
Ease of use
Cons mentioned:
Screen reflectivity
Rated 5 out of 5 stars
Beautiful picture, great features
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm very pleased with this purchase. The TV was pretty easy to set up, and now that I've had it a couple months, I'm very comfortable navigating between "regular" TV (which I get from DirecTV) and streaming apps like Netflix, HBO Now, etc. About the only thing I can think of that is even slightly a problem is that the surface is pretty reflective. If I didn't have it across the room from a bank of windows that probably wouldn't be an issue.
I would recommend this to a friend
Cons mentioned:
Remote
Rated 5 out of 5 stars
I really love this TV with Android built in!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv is unbelievable, you have to see it to really believe how good the video quality is. All other 4k tv's in this price range or higher can't complete with the quality here. I HIGHLY recommend you get an app called PLEX, which allows virtually almost all movie types, music, and photos to stream to the TV that are on your computer. (Computer runs PLEX Server). I then downloaded a 4k HD Movie called Timescapes and let me tell you PLEX was able to handle the 4k quality stream and it looked absolutely stunning. The 4k on this set is absolutely worth ever penny. Even when playing blu Ray or using your usb flash to play 1080p movies the upscaling is really wonderful. For the price and features and quality you cannot get a better set AND ITS A SONY! Don't let other reviews claiming you can see white spots on the edges of the screen during dark scenes... This is absolutely not the case and people who complain about glare I bet they put right right by a bright window otherwise even things that should make you see a glare are BARELY visible this the screens finish. The TV connects to the new AC wireless connection so no problems streaming 4k from Netflix or other sources such as Amazon video. Streaming a 1080p from Netflix looks better than 1080p on a blu Ray! Only downside is the remote which isn't the smart remote with the keyboard which would be really handy and if the Sideview TV app worked properly to insert text it would be an all-around superb TV.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Very happy with this TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this TV to replace my Samsung TV i bought 3 years ago that gave me nothing but trouble. This TV is very easy to setup and very sharp pictures once connected to my Direct TV Hd programs. It's also good if your kids like to go to YouTUbe and play it on the screen with just one button to press. Great selections of APP also to download. I would highly recommend this TV.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Nice 4K TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded from DLP TV... So this 4K blew me away! Great color and vivid picture. Next one will be a little bigger. =]
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Incredible product!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was limited in the size of the tv by the cabinet (armoire). So I then narrowed it down to which brand. The picture quality on this ultra high definition Sony set, together with the ability to stream audio/video to it from my phone, tablet and even PC, is absolutely incredible! I am extremely satisfied!
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV. Great Price.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased 3 of these for a vacation rental I have. Need a TV in every bedroom. Fantastic picture and sound. Easy to set up. Guests love the TV's and the ease of the remote. So easy to use. Even this smaller 49 inch model has a great picture.
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Screen reflectivity
Rated 4 out of 5 stars
Very good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this TV to replace another Sony. Great picture. My only complaints are:
1. The screen is very reflective & prone to glare.
2. Netflix locks up sometimes. I discovered that if you unplug the TV it reboots the smart system & Netflix starts. Annoying, but not a huge deal.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Beautiful picture
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my 3rd Sony tv. I am totally satisfied with the picture quality and ease of included features. The sound was okay so I purchased a Sony sound bar which by the way is far superior to my LG.
I would recommend this to a friend
Pros mentioned:
Apps
Rated 5 out of 5 stars
Best TVs I've owned
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Replaced a 2097 $3800 Sony and this was $800 and is fantastic!
Even 1080p looks better than my old tvs and you get so much more!
Wifi! Bluetooth! Free apps!
It's like a giant iPad.
I bought the Sony RMF-tx100U voice remote that is Bluetooth so you can change channel and operate TVs from another room and use your voice for Google and tell TVs to look for dramas or comedy movies or switch to another device like blu-ray dvd or PS3/4 or tell it to open Netflix etc.
Regular remote has a Netflix button and a football button for live football to really see a game! Looks like your standing next to players but you don't get tackled!
For the money I give this my best rating!
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Fantastic TV at a great price!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We love everything about this TV. Great picture! Easy to navigate the Smart Apps with the remote! Enjoy syncing our devices to the TV!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Right size,Low power consumption Sony 49X800c
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This reviewer received promo considerations or sweepstakes entry for writing a review.
830 series had too many things that I did not need. I like the picture clear out to the edge. It comes in the Display mode setting. If the sun comes up opposite the screen you will get window reflections on the picture. You can tone the black down and reduced the reflection somewhat. I was also able to rotate the screen thanks to the 178 degree visual spec which further improved the picture. I have a lot more to try out and connect to but if you wait for it to come on sale
and you get rewards points it is a great buy. I do not like apps and
am not a cell phone adicit so wish the software had a legacy mode
as one can get so much more done faster with a lot less screens to dig through.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Great tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My Sony is great. Easy to set-up. Clarity of picture and sound very good.
Happy I made a decision to go with this product.
sony
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi loveai2004, Good to know that you are happy with your purchase! Thank you for choosing Sony! >Joffrey
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Honestly I was just looking for a cheap tv to put in my bedroom I didn't expect it to be this high quality and very easy to navigate
I would recommend this to a friend
Pros mentioned:
Picture quality, Price
Rated 5 out of 5 stars
Perfect for watching tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great priced tv, good size, great colors and no blur, no
HBR but not a big deal unless you have a source that can handle that.
I would recommend this to a friend
Rated 5 out of 5 stars
Great tv!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv has great color and the smart features are easy to use. Would definitely recommend to friends.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Dustin, We're really glad to hear that you're having a good time with your TV! Thank you for choosing Sony! >Joffrey
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great tv. Great price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am a Sony man and this model exceeded my expectations. Great picture, color and sound.