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Customer Ratings & Reviews

Your price for this item is $54.99
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Customer reviews

Rating 4.7 out of 5 stars with 311 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the incredible picture quality and vibrant colors of the 49" Class - LED - X720E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the easy setup and menu options, as well as the reasonable price for the quality. However, some customers have expressed frustration with the remote control and the difficulty in using the TV's apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 311 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Solid Budget 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is on the low end of Sony’s range of 4K TVs, but ideally suited as a great bedroom TV. The picture is very good, but the sound quality is not great. The smart features also look cumbersome to use, but I use a Tivo to handle all my streaming needs instead. Again, it does not compare to my primary Sony X900F but for the price it suits my needs as a secondary bedroom TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been a loyal Sony customer for a long time. This product does not disappoint us.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Great tv for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has very good picture. Smart tv features are limited to Netflix and YouTube.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV to replace a 40" Hitachi I moved to another room. I hoped for picture quality close to the 65" Sony 4K HD tv I bought when they 1st came out. This latest Sony 4K UHD tv surpassed all my expectations. Great picture straight out of the box

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great purchase so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TV for about a month now and so far the experience has been good. The picture and audio are excellent. Still not sure about all the apps and smart TV features as I have not had time to fully dry them out. I am used to Samsung products so the Sony is new to me. Hopefully this product is just as flexible I will find out in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s cool baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great tv . It is cool . I like it . I need it . I have it . I wanted it .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Loud and Clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was my first grown up purchase. I was nervous at first but the product made me so happy. It is loud and the screen is clear and bright. Only issue is sometimes the apps won’t load and it kicks off the network for no reason I can find. I’m always able to fix it but I would assume it is tricky for some people. Still would rec tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV at a sale price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a sale price! I would recommend my Sony model to any of my friends

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Simple TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my home office because of excellent review as a TV monitor. I left it as my bedroom TV. Good image as expected from Sony's. I think it has the best upscaling features at this range. The interface is basic but it works and if you already have an xbox, roku, pc or any other streaming device you can get your content form there.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony 49 " TV.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. It works great and is easy to use. Color is good. Fits well in our house right where we wanted to put it. This tv would be good for anyone. Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome, I have all the apps i need in one place.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fabulous Picture! Terrific Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV is amazing! I had to return a similar TV to Costco due to a damaged screen. I purchased this set at Best Buy and paid the same price for a much better picture plus installation by the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Tv for a bedroom.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony products. Wouldn’t purchase any other brand.

    I would recommend this to a friend
  • Cons mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Absolutely Love This TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have one complaint about this tv and it is that Hulu does not play correctly on it. (Google says it's a Hulu issue on smart TV's). I'll take that as my only complaint since my PS4 has Hulu on it :)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had to buy this TV for me since I had to work (our previous TV was fried). She compared the TVs in the store, and liked the Sony’s picture the best - I have to agree. It’s much better than our last TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the performance of the television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv and image display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to channel definition 4k television are better

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV is still the best TV for the money. I've owned them for 40 years and the quality is still second to none

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is a beautiful TV!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful flat screen Sony 49" 4k Ultra HD TV. The picture is so realistically lifelike in movement and the clarity is so unbelievably clear. I am more than happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as the floor model because I had already researched a new TV and had selected this one. When I went to purchase, there was only the floor model. Works great. My only complaint is you have to point the remote right on the TV or it will not function.

    I would recommend this to a friend
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