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Customer reviews

Rating 4.7 out of 5 stars with 188 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 188 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy setup.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Added a fire stick to age additional programming. Great picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your review, JohnK!

      We are delighted to hear that you found the setup of your K-55S20M2 television to be easy and that you are enjoying the Great picture. It's rewarding to know that you are pleased with the core experience and that integrating your Fire Stick for additional programming was seamless.

      Thank you again for choosing Sony for your home entertainment!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this tv so much that I went and bought another one for my son.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Barb,

      We are thrilled to hear that you liked your BRAVIA 2 II so much that you bought another one for your son! There is no greater compliment than a loyal customer sharing our products with family.

      Thank you for choosing Sony. We hope you both enjoy the outstanding picture quality!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good, but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very good after you shut off energy savers. The audio is good compared to previous tvs but it is hard to transfer back and forth between streaming and cable settings.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, MichaelZ!

      We are pleased to hear that you are enjoying the very good picture quality on your K-55S20M2 television after adjusting the energy saver settings, and that the audio is a noticeable improvement over your previous TVs.

      We certainly understand your frustration with switching back and forth between streaming and cable settings. We aim for a seamless experience, and we recognize that jumping between inputs and optimized picture modes can sometimes be cumbersome. Your feedback about this difficulty is genuinely valuable to us and will be passed along to our development team.

      Thank you again for choosing Sony and for sharing your honest assessment!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality on the tv. Speakers are loud and clear, and picture image is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChianaF,

      We are pleased to learn that you are enjoying the great quality of the Sony BRAVIA 2 II! We are especially happy to hear that the speakers are loud and clear, and the picture image is great. Thank you for your 5-star review and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, easy to set up, at a good price for a Sony. This is my 2nd purchase of this brand and model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gary,

      Thanks for the wonderful review! It's rewarding to hear that you are so satisfied with your second purchase of the Sony BRAVIA 2 II. We're thrilled to know you found the television easy to set up and that you recognize the great value it offers, especially appreciating the quality of the display. Thank you for your continued loyalty to the Sony brand!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Has kinks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio keeps messing up. Picture is very nice but the sound situation gets annoying. It’s like the audio is doubled and the only way to fix it is to unplug the tv and plug it back in. I have to do that all the time. Would not recommend unless you don’t mind that issue. It is an inexpensive TV, but I assumed I wouldn’t have any issues because it’s Sony. I was wrong.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnnieB,

      We sincerely apologize for the constant frustration with the recurring doubled audio issue on your BRAVIA 2 II. This is not the quality experience we intend for our customers.

      To resolve this bug, please first try a Soft Reset by pressing and holding the Power button on your remote for about five seconds until the TV restarts. If this is not a permanent fix, we strongly recommend a Factory Data Reset via the settings menu, as this clears any lingering software conflicts. If the audio issue continues, please contact our dedicated support team directly https://us.esupport.sony.com/support/s/support-contact?language=en_US

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    best of the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i believe i got a good deal i have use the service for many years my problem has been taken care of the first time i did not have to go back for the same problem

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is almost too good. Very life like, right in your living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryL,

      That's wonderful feedback! We are absolutely thrilled to hear you find the picture quality of your 55" BRAVIA 2 II LED TV so lifelike that it feels like the action is right there in your living room. Enjoy the immersive experience!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony bravia 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and picture. Sony tvs are unmatched. 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Chris!

      We are absolutely thrilled to hear your high praise for the excellent sound and picture quality of your K-55S20M2 television! It's incredibly rewarding to know that you feel Sony TVs are unmatched and deserve a 10/10 rating.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good Quality, Picture and Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv with beautiful picture and sound. We are very happy with the quality at this price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SusanK,

      It is fantastic to know that you are very happy with the quality and value of your new BRAVIA 2 II! We are thrilled that the beautiful picture and sound are providing a high-quality viewing experience at a great price point.

      Thank you for making Sony part of your home.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    nice tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this 55-inch Sony Bravia tv for my wife's home office she wasn't expecting it she had a 32-inch Sony older tv, but this was a big upgrade!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skip,

      That is a wonderful surprise! We are thrilled to hear your wife loves the significant upgrade from her older 32-inch model to the new 55" BRAVIA 2 II. We hope she enjoys the enhanced viewing experience in her home office!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality item. I highly recommend. Sony makes great stuff

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the excellent review, JohnpB!

      We are so pleased to hear that you find the K-55S20M2 television to be a Quality item!

      Your comment that "Sony makes great stuff" and your strong recommendation mean a lot to us, as we strive for excellence across all our products.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Sony 55" Bravia 2 II Smart TV (2025) Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase. The curbside pickup was well organized and the employees made it that way. Days later I saw the TV at a lower price, but not enough to change my feeling of getting a really good deal. The installation to my previous wall mount was a perfect fit. The setup was easy and the picture exceeds my previous Sony TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BILLF,

      That is wonderful feedback! We are thrilled to hear you are very pleased with your 55" BRAVIA 2 II LED TV, and that the curbside pickup was well-organized. We are especially delighted that the installation to your existing wall mount was a perfect fit, the setup was easy, and the picture quality exceeds your previous Sony model.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of this, specially hooked up to my PS5. Always wanted a Sony tv and im not disappointed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thanatos,

      Thank you for this excellent 5-star review! We couldn't be happier to hear that your first Sony TV has delivered the premium experience you were looking for and that you love the quality. It's especially rewarding to hear how well the BRAVIA 2 II performs when hooked up to your PS5! We design our televisions to deliver a truly immersive, low-latency, and high-quality gaming experience, maximizing the capabilities of the console. Enjoy the incredible picture and fast-paced action!

      Thanks for choosing Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY 55" BRAVIA 2 II LED 4K UHD SMART G. TV (2025)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great SONY TV. I dearly love its qualities of this latest 2025 model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi QuinnD,

      We are truly heartened to learn that you consider the Sony BRAVIA 2 II a great SONY TV and that you dearly love the qualities of this latest 2025 model! Thank you for taking the time to share your 5-star feedback and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, colors are excellent and sound is good w-o sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillB,

      We are honored to hear about your wonderful experience with the Sony BRAVIA 2 II!

      It is fantastic that you are enjoying the great picture quality and excellent colors, which are the hallmarks of our display technology. We are especially pleased that you find the built-in sound to be good enough that you don't require an external sound bar.

      Thank you very much for choosing Sony and sharing your review!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great Interface!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked the Interface provided by Sony much better than the other Products we considered. We also loved the option to have the TV boot up to the last Input chosen. We like having the TV start to the Xfinity Cable Input so we resume watching whatever show we had on. So many TV's make you return to the home screen which add an extra step. Great TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisH,

      That's wonderful feedback! We are so pleased to hear you are enjoying the interface and appreciate the design choice to allow the TV to boot directly to the last-used input, like your Xfinity Cable. We specifically included that feature to provide a smooth, customized viewing experience right from the start.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 4 out of 5 stars

    Good tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv.. I have some other Sony TVs that move a little faster and it’s noticeable. That being said, for the price I can’t complain

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Jb912,

      We appreciate your honest feedback on the BRAVIA 2! We're glad you recognize it's a great TV for the price, and we understand your observation regarding the speed compared to some of our higher-tier models. We strive to offer a great viewing experience across all price points. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, great OS, okay sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great, especially for the price. On top of that, you get a great OS with Google TV. Sound is fine enough.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josh,

      Thanks for the fantastic review! We're so glad to hear you're enjoying the picture quality and the seamless experience with Google TV on your BRAVIA 2 II. It's great to hear the sound is hitting the mark for you as well.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent midrange television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv to set up in my home gym. Picture and sound are both pretty good just not top end quality. Smart tv features are a little less and different than my other Sony television which was frustrating while setting it up with my sound system and Apple TV. Overall for the price it is a good television

    I would recommend this to a friend
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