Customer Ratings & Reviews
- Model:
- K55S20M2
- SKU:
- 10187698
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sony has a beautiful picture! Easy set up, great sound. We love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelindaR, thank you for the wonderful feedback on our Sony K-55S20M2 TV! We are thrilled to hear that you love the beautiful picture quality, easy setup, and great sound. It brings us great satisfaction to know that our TV is fulfilling your expectations.
We appreciate you choosing Sony!
Best regards,
Estefany
Awesome picture.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, very easy to set up and use. Highly recommended. Having 4 HDMI inputs is a great feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DogOwner,
That is fantastic to hear! We are pleased that you are enjoying the brilliant picture quality and finding the setup process of the new 55" BRAVIA 2 TV so easy to use. The four HDMI ports were included specifically to make connecting all your devices as seamless as possible, so we're glad you appreciate that feature!
Thanks for choosing Sony.
Best regards,
Eliab
Best Buy at Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture and size. Store Associate was exceptional and very knowledgeable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElizabethN!
It's a truly pleasure to hear that your new BRAVIA 2 II is working out so well for you, especially the picture and size!
Thanks for choosing Sony!
Best regards,
Estefany
Between Good and Very Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate the look of the display, colors tones and textures are natural, blacks and contrast support the palette. The only critical comment is that it could be a tad brighter. If your room is bright or has daylight pouring in, look elsewhere. This is my first Google TV. It takes a bit of attention to learn the functions and navigation but the setup was quite easy . I like the OTA channel guide and favorites implementation. Sound is just adequate and is what I would expect from a thin TV, but I don't use it. A Gripe We watch local channels OTA. Time Shift for OTA TV is a very important feature for me and the lack of it in a TV in this price range is glaring, but my research showed that most manufactures do not implement this function in the USA. It seems this an agreement to force you to buy local channels and it is infuriating. AI searches regarding whether ate has the feature are mostly wrong. TCL is about the only manufacturer that gives it to you. We have one, but wanted a better picture in the new TV, hence the Bravia. I got around the issue by buying a Tablo DVR ($100) which allows program recording etc. It works well and integrates on the Sony well. It's early days yet so time will tell if my rating changes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Minneapolissuburb,
We are pleased to learn that you are enjoying the natural color tones, textures, and impressive contrast of your new display! It is also great to hear that you found the setup easy and are enjoying the implementation of the OTA channel guide and favorites. We are glad that your external DVR integrates so well with the TV to provide the specific viewing experience you were looking for.
Thank you for making Sony part of your home entertainment.
Best regards,
Dominick
Sony is a good choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv picture quality is excellent and sound quality is perfect brightness is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlemuA,
Thank you for your kind words! We're delighted to know you're enjoying your Sony - BRAVIA 2 II, especially the picture, sound, and brightness. It's wonderful to hear it's delivering the quality you expect from Sony!
Best regards,
Dominick
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and clarity. Not too bad of a set up Was charged twice due to price confusion. Missed out on 10% reduction in price due to frozen credit.report.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SusanW,
It is great to hear that you are enjoying the color and clarity of your new BRAVIA 2 II. We are also happy to know that the setup process went smoothly for you.
Thank you for making Sony part of your daily viewing.
Regards,
Dominick
Connection quality is poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV connection to wireless is very inconsistent. The clarity and user friendly format is good. A few times the screen would go black but sound would be playing. Resetting the TV fixes the issue but it is inconvenient. This would be good for maybe a spare room TV not a primary usage TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DevinR,
We are sorry to hear about the connectivity and screen issues you've encountered with your BRAVIA 2. We recommend checking for the latest firmware update and performing a power cycle by unplugging the TV for two minutes to help stabilize the wireless connection and display. Thanks for choosing Sony.
Best regards, Eliab
Sony is top notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an old bedroom television with this Sony 55 inch, and let me tell you I am blown away The color, the clarity, cannot be beat. And for the price I paid this was a bargain. Don't look elsewhere if you're looking to upgrade your television, Sony does it again!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TonyG,
Thank you for choosing Sony!
We're elated to hear that you’re enjoying your new K55S20M2 TV! Your kind words about the color, clarity, and value truly mean a lot to us. Knowing that your upgrade has brought such satisfaction inspires us to keep delivering quality and innovation.
Best regards,
-Fred
Great 55" TV with Edge Tech and Internet Apps
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony 55" inch TV has built in Edge technology so you have same clarity whether you viewing in front or from the side. I liked how I don't need a Amazon Fire Stick to view Prime.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FitnessMyReligion,
We are very glad to hear that you are enjoying the consistent clarity provided by the Edge technology, whether you are viewing the TV from the front or the side! It's fantastic that you appreciate the built-in Prime viewing capability, too.
Thank you so much for choosing Sony!
Regards,
Dominick
Very happy a month in.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a very good recommendation! Natural color and great clarity! I am so pleased that I don’t need my special sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarilynH!
It brings us great joy to hear that you are loving the natural colors and clarity of your new K-55S20M2 TV. We are especially happy to know the built-in sound is so good that you can keep things simple and skip the extra speakers!
We appreciate you choosing Sony!
Best regards,
Estefany
Nice product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture and easy setup. Would recommend to others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JOHNR,
That's great to hear! We're so glad you're enjoying the clear picture and easy setup of your new BRAVIA 2 II TV. We appreciate you recommending it to others and taking the time to share your positive experience.
Thanks for choosing Sony.
Best regards,
Eliab
Phenomenal Sony Bravia 2!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony Bravia 2 is a phenomenally amazing! The picture is spectacular looking for the Best Buy! Thank you! Best Buy! Great Job!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, HWell!
We’re thrilled to hear that the Bravia 2 is a phenomenally amazing addition to your home! It’s great to know you’re enjoying that spectacular picture quality and feel you found the best value at Best Buy. We appreciate the shout-out to their team as well!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Great quality and easy to use/navigate
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and set up (I purchased it for older members of our family) - the picture quality is great and the sound is far superior to cheaper tvs
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the excellent review, JeremyB!
We are so pleased to hear that the K-55S20M2 television was very easy to use and set up, especially since you purchased it for older family members. That ease of use is something we strive for!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Sony Bravia
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at affordable price. Unit had amazing picture and options. Replacing 20 year old sony with a new sony if a good feeling. Quality and longevity is amazing. Finish and quality and options are on point.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, AdamB!
We are absolutely thrilled to hear how pleased you are with your new K-55S20M2 television. It is incredibly rewarding to know that you find it a great product at an affordable price, offering an amazing picture and options.
Hearing that you are replacing a 20-year-old Sony TV with a new one is the highest compliment we can receive! Your feedback truly validates our commitment to quality and longevity.
Thank you again for your continued trust in Sony!
Best regards, Gus, Sony Social Media Team
Sony 55in
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is excellent. Great sound and brightness.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tracie,
Thank you for choosing Sony!
It's truly wonderful to hear that you are enjoying the picture quality, sound, and brightness of your K65S20M2 TV. We are delighted to know that these features are bringing you such enjoyment.
Best regards,
-Fred
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and a great picture so what else could you want.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Brianna,
Thanks for the fantastic review of the BRAVIA 2 II! We're immensely please to hear you're enjoying the great picture quality after an easy setup—we design our TVs' interfaces with a user-friendly experience on mind!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Tv room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really love this tv! Excelent picture quality and nice sound… just what I’m looking for.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CynT!
Thanks so much for sharing your feedback with us.
We are thrilled to hear that your new K-55S20M2 TV is providing exactly what you were looking for! It’s wonderful to know that both the picture quality and the sound are making such a great impression in your home.
Thank you for putting your trust in Sony!
Best regards and happy 2026!
Estefany
Great Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. Super high quality and really meshes well with my PlayStation 5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moosemcginty,
We’re thrilled to hear you’re enjoying your new BRAVIA 2! It’s great to know the 4K quality and PlayStation 5 integration are providing you with an awesome gaming and viewing experience.
Thanks for choosing Sony.
Best regards,
Eliab
Great sales people and sales
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture quality and good sale price The salespeople were very helpful and always are. Best place to shop for electronics and appliances
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Skdo,
Thank you for choosing Sony!
We’re delighted to hear that you’re enjoying the outstanding picture quality and excellent value of your K55S20M2 TV. It’s also wonderful to know that our sales team provided you with consistent and helpful support. Your kind feedback motivates us to continue delivering exceptional products and service. Thank you for making us your trusted electronics and appliance provider!
Best regards,
-Fred
Awesome!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Sony TVs; their color, sound, and overall quality are outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 65JAR,
We are truly heartened to learn that you are such a dedicated fan of Sony TVs! It is wonderful to hear that our commitment to outstanding color accuracy and integrated sound quality continues to stand out to you. By utilizing advanced processing technology, we strive to ensure that every frame is vibrant and every sound is clear, providing a premium experience that remains consistent across our entire lineup. Knowing that the overall quality of the BRAVIA 2 II has made such a positive impression is exactly what we aim for.
We really appreciate you being part of the Sony family.
Regards,
Dominick
