Customer Ratings & Reviews

Hi DaddyMac,

That is wonderful to hear! We are thrilled you love the perfect picture right out of the box and that the 55" Class BRAVIA 2 II LED TV pairs and plays games great with your Sonos system in the secondary bedroom.

Thanks for choosing Sony.

Best regards, Eliab

Hello Brianna,

Thanks for the fantastic review of the BRAVIA 2 II! We're immensely please to hear you're enjoying the great picture quality after an easy setup—we design our TVs' interfaces with a user-friendly experience on mind!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi CynT!
Thanks so much for sharing your feedback with us.
We are thrilled to hear that your new K-55S20M2 TV is providing exactly what you were looking for! It’s wonderful to know that both the picture quality and the sound are making such a great impression in your home.

Thank you for putting your trust in Sony!
Best regards and happy 2026!
Estefany

Hello Skdo,

Thank you for choosing Sony!

We’re delighted to hear that you’re enjoying the outstanding picture quality and excellent value of your K55S20M2 TV. It’s also wonderful to know that our sales team provided you with consistent and helpful support. Your kind feedback motivates us to continue delivering exceptional products and service. Thank you for making us your trusted electronics and appliance provider!

Best regards,
-Fred

Hi Moosemcginty,

We’re thrilled to hear you’re enjoying your new BRAVIA 2! It’s great to know the 4K quality and PlayStation 5 integration are providing you with an awesome gaming and viewing experience.

Thanks for choosing Sony. 

Best regards,

Eliab

Hi 65JAR,

We are truly heartened to learn that you are such a dedicated fan of Sony TVs! It is wonderful to hear that our commitment to outstanding color accuracy and integrated sound quality continues to stand out to you. By utilizing advanced processing technology, we strive to ensure that every frame is vibrant and every sound is clear, providing a premium experience that remains consistent across our entire lineup. Knowing that the overall quality of the BRAVIA 2 II has made such a positive impression is exactly what we aim for.

We really appreciate you being part of the Sony family.

Regards,
Dominick

Hi MichaelV,

It is truly wonderful to know that your new BRAVIA 2 II has proven to be an excellent choice for your home! We are delighted that you are enjoying the combination of great picture, sound, and value. This model is designed to provide a high-quality viewing experience with our 4K Processor X1™, which enhances every scene to be sharp and full of lifelike color.

Thank you for choosing Sony.

Regards,
Dominick

Hello JamesW,

Thank you for choosing Sony!

We’re elated to hear that you’ve had a great experience with your K55S20M2 TV and that purchasing from Best Buy has been easy for you. Your continued trust in Sony means a lot to us, and we’re delighted to be part of your home entertainment.

Best regards,
-Fred

Thank you for the wonderful review, BADRL!

We are thrilled to hear that the Bravia 2 exceeded your expectations with its amazing picture clarity. It’s rewarding to know our technology is delivering that "wow" factor for your home entertainment.
Thank you for choosing Sony!
Best regards,

Gus, Sony Social Media Team

Hi Willow!
We are thrilled to hear that you’re already loving the picture quality of your new K-55S20M2 right out of the box.

This model features our 4K HDR Processor X1, which makes everything you watch look smooth and lifelike. It also comes with Triluminos Pro technology to show over a billion accurate colors, plus Motionflow XR to keep fast-moving action scenes looking sharp and clear.

Thanks for choosing Sony and enjoy the holidays!
Best regards,
Estefany

Hello Revnic214!
Thank you for your wonderful feedback on the BRAVIA 2 II TV. We are delighted to hear that you’re enjoying the beautiful picture quality and impressive sound!

This model is designed with advanced display technology for stunning visuals and comes with clear, immersive audio to enhance your viewing experience. Plus, we’ve made setup and navigation simple so you can spend more time enjoying your favorite shows.

We appreciate you choosing Sony!
Warm regards,
Estefany

Hello EdwardS,

Thank you for choosing Sony!

We couldn't be happier to hear that your new 55” K55S20M2 TV is delivering awesome picture quality and living up to your long-standing trust in Sony. Your recommendation means a lot to us, and we appreciate you sharing your positive experience. Thank you for being a loyal customer!

Best regards,
-Fred

Hi BhupendraR,

We are excited to hear that your new BRAVIA 2 II continues to reinforce your love for the brand. We take great pride in delivering premium build quality and exceptional value, and it is wonderful to know that as an existing owner, you find this model to be a worthy addition to your collection.

Thank you for your continued loyalty and for trusting Sony to provide the best entertainment for your home.

Regards,
Dominick

Hi KevinC,

Fantastic! We're thrilled that you were able to take advantage of the Black Friday deal and that the picture quality and features of your new 75" BRAVIA 2 II are meeting your needs. We appreciate the recommendation!

Thanks for choosing Sony.

Best regards,
Eliab

Hi Layla73,

What a great experience to share! We're delighted to hear you were able to get a deal and that the delivery and setup were so smooth. It's awesome to hear you're loving your new BRAVIA 2 II!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Thank you for the very gooddddd review, AgapitoG!

We are so happy to hear that you are enjoying your new k55s20m2 television! We aim to deliver that premium Sony picture quality and performance at a great value, and it sounds like we hit the mark for you.

Thank you for choosing Sony and for sharing your enthusiasm!

Best regards,

Gus, Sony Social Media Team

Hi Mariana,

We are immensely pleased to hear that you are enjoying your new Sony BRAVIA 2 II!

Switching TVs can be a big decision, and we are thrilled that you found the best in terms of color, sound, and overall quality. Your recommendation means a lot to us. Thank you for choosing Sony!

Regards,
Dominick

Thank you for the wonderful review, HannahW!

We are so glad to hear you are impressed with your new K-55S20M2 television!

It is fantastic that you are enjoying the amazing quality and the 4K screen. We strive to ensure our TVs deliver incredible visual experiences, and your comments that the colors really pop and that you are seeing a lot more details tell us we’ve achieved that goal.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Thank you for the fantastic review, MarkM!

We are delighted to hear that you found the installation of your K-55S20M2 television to be easy!

We also appreciate you highlighting the thoughtful inclusion of extra parts designed to help level the TV, which ensures a perfect installation even if the wall isn't perfectly flat. We strive to make the setup process as smooth as possible.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi EllisG,

That's wonderful to hear! We are delighted that the 55" BRAVIA 2 II is the perfect size for your bedroom and that you are enjoying the perfect picture clarity and beautiful colors. We strive to deliver a stunning viewing experience no matter the room!

Thanks for choosing Sony.

Best regards, Eliab