Customer Ratings & Reviews
- Model:
- K55S20M2
- SKU:
- 10187698
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Great Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture, easy to set up, at a good price for a Sony. This is my 2nd purchase of this brand and model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gary,
Thanks for the wonderful review! It's rewarding to hear that you are so satisfied with your second purchase of the Sony BRAVIA 2 II. We're thrilled to know you found the television easy to set up and that you recognize the great value it offers, especially appreciating the quality of the display. Thank you for your continued loyalty to the Sony brand!
Best regards,
Dominick
Sony 55" Bravia 2 II Smart TV (2025) Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my purchase. The curbside pickup was well organized and the employees made it that way. Days later I saw the TV at a lower price, but not enough to change my feeling of getting a really good deal. The installation to my previous wall mount was a perfect fit. The setup was easy and the picture exceeds my previous Sony TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BILLF,
That is wonderful feedback! We are thrilled to hear you are very pleased with your 55" BRAVIA 2 II LED TV, and that the curbside pickup was well-organized. We are especially delighted that the installation to your existing wall mount was a perfect fit, the setup was easy, and the picture quality exceeds your previous Sony model.
Thanks for choosing Sony.
Best regards, Eliab
Great Interface!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We liked the Interface provided by Sony much better than the other Products we considered. We also loved the option to have the TV boot up to the last Input chosen. We like having the TV start to the Xfinity Cable Input so we resume watching whatever show we had on. So many TV's make you return to the home screen which add an extra step. Great TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisH,
That's wonderful feedback! We are so pleased to hear you are enjoying the interface and appreciate the design choice to allow the TV to boot directly to the last-used input, like your Xfinity Cable. We specifically included that feature to provide a smooth, customized viewing experience right from the start.
Thanks for choosing Sony.
Best regards, Eliab
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, colors are excellent and sound is good w-o sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BillB,
We are honored to hear about your wonderful experience with the Sony BRAVIA 2 II!
It is fantastic that you are enjoying the great picture quality and excellent colors, which are the hallmarks of our display technology. We are especially pleased that you find the built-in sound to be good enough that you don't require an external sound bar.
Thank you very much for choosing Sony and sharing your review!
Regards,
Dominick
SONY 55" BRAVIA 2 II LED 4K UHD SMART G. TV (2025)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great SONY TV. I dearly love its qualities of this latest 2025 model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QuinnD,
We are truly heartened to learn that you consider the Sony BRAVIA 2 II a great SONY TV and that you dearly love the qualities of this latest 2025 model! Thank you for taking the time to share your 5-star feedback and for choosing Sony!
Regards,
Dominick
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Love everything about it. One of the best ive ever had
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for the incredible feedback, Memememe!
We are absolutely thrilled to hear you love everything about your K-55S20M2 and rank it as "one of the best" you've ever owned! That level of satisfaction is what we strive for with every Bravia model we design.
We're confident this TV will continue to provide you with a spectacular viewing experience for years to come.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Recent purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV for the price. Easy setup, nice picture. Yes I would recommend this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GilbertB,
Thank you for choosing Sony!
We're excited to hear that you appreciate the value, easy setup, and picture quality of the K55S20M2 TV. Your recommendation means a great deal to us, and we truly thank you for sharing your positive experience.
Best regards,
-Fred
Sony TV
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Great value. Great pitcure and good sound
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the wonderful review, HowardS!
We are so pleased to hear that your K-55S20M2 TV has been a great purchase for you, offering both great value and a great picture!
It's also rewarding to know that you are happy with the good sound quality. We strive to deliver an excellent all-around experience right out of the box.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Can I Hold A Dolla
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Now give me $400 pretty please. Imma need at least tree fiddy
I would recommend this to a friendGreat picture, great OS, okay sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great, especially for the price. On top of that, you get a great OS with Google TV. Sound is fine enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh,
Thanks for the fantastic review! We're so glad to hear you're enjoying the picture quality and the seamless experience with Google TV on your BRAVIA 2 II. It's great to hear the sound is hitting the mark for you as well.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
Sony, still the one and only.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to replace an LG of the same size, due to capacitors going bad. That LG lasted a year at most, while the 2 Sony's I've had prior to this current purchase have lasted 4-5 years and well over a year on this second Sony. The first Sony suffered an accident and would probably still be working otherwise. Sony has always been a great buy with quality components throughout all my years of owning their products.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for this wonderful and insightful review, JeremyG!
We are delighted to hear that you have experienced such exceptional longevity and quality from your Sony televisions over the years. Your loyalty means a great deal to us!
It's rewarding to know that the K-55S20M2 continues this tradition of reliability, especially when compared to previous brands you’ve owned. We focus on building our products with quality components to ensure they are a reliable and worthwhile investment for years to come.
Thank you again for being a valued Sony customer!
Best regards,
Gus, Sony Social Media Team
Sony - 55" Class BRAVIA 2 II LED 4K UHD Smart
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent extra TV - We got it on sale, and it's great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wilcox,
We are delighted to hear you are enjoying your new BRAVIA 2 television!
We are happy that you found it to be an excellent extra TV and that you are enjoying the quality and features it offers. Whether it’s your main viewing screen or a secondary set, we aim to provide a great viewing experience.
Thank you for choosing Sony!
Regards,
Dominick
Very good, but.....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is very good after you shut off energy savers. The audio is good compared to previous tvs but it is hard to transfer back and forth between streaming and cable settings.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, MichaelZ!
We are pleased to hear that you are enjoying the very good picture quality on your K-55S20M2 television after adjusting the energy saver settings, and that the audio is a noticeable improvement over your previous TVs.
We certainly understand your frustration with switching back and forth between streaming and cable settings. We aim for a seamless experience, and we recognize that jumping between inputs and optimized picture modes can sometimes be cumbersome. Your feedback about this difficulty is genuinely valuable to us and will be passed along to our development team.
Thank you again for choosing Sony and for sharing your honest assessment!
Best regards, Gus, Sony Social Media Team
Sony Bravia TVs are the Best for PS5
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality. Very pleased with my purchase. Gaming has been amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi XanS!
We are thrilled to hear your feedback about the BRAVIA 2 II! Thanks so much for taking the time to let us know how happy you are with your purchase.
It's fantastic that the picture quality is hitting the mark and that gaming has been such a great experience.
Thanks for choosing Sony!
Best regards,
Estefany
Tv reew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty experience sales rep very knowledgeable all the equipment help me out with my decision very satisfied thank you.
I would recommend this to a friendSony 4K LED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, good sound and always good Sony quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LordHelmet,
Thank you for your fantastic five-star review! We couldn't be happier to hear that you are enjoying the great picture quality and good sound of your BRAVIA 2 II TV. We strive for that consistent Sony quality, and knowing that it meets your expectations is the best reward.
Thanks for trusting Sony!
Regards,
Dominick
Has kinks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio keeps messing up. Picture is very nice but the sound situation gets annoying. It’s like the audio is doubled and the only way to fix it is to unplug the tv and plug it back in. I have to do that all the time. Would not recommend unless you don’t mind that issue. It is an inexpensive TV, but I assumed I wouldn’t have any issues because it’s Sony. I was wrong.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AnnieB,
We sincerely apologize for the constant frustration with the recurring doubled audio issue on your BRAVIA 2 II. This is not the quality experience we intend for our customers.
To resolve this bug, please first try a Soft Reset by pressing and holding the Power button on your remote for about five seconds until the TV restarts. If this is not a permanent fix, we strongly recommend a Factory Data Reset via the settings menu, as this clears any lingering software conflicts. If the audio issue continues, please contact our dedicated support team directly https://us.esupport.sony.com/support/s/support-contact?language=en_US
Thanks for choosing Sony.
Best regards,
Eliab
Sony Bravia 55"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV. It has great picture quality. We have to turn up the volume a bit more than our other tv but the sound is good. It's just different. We can use the Sony remote and the cable remote. It looks so much bigger than our old tv but is only 5 inches larger.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your great review, Otterbox!
We are delighted to hear that you love your K-55S20M2 television and that you are enjoying the great picture quality!
We understand that adjusting to the volume level compared to a previous TV can take a little time, but we're glad to hear the sound quality is still good. It's also fantastic that you can use both the Sony remote and your cable remote for control, highlighting the seamless integration we strive for. Finally, we love that the stunning design makes the 5-inch size increase feel so much more impactful!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Ok not bad
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to brag about it served its purpose and is ok for what I use it for
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MC68,
We appreciate your feedback regarding the BRAVIA 2 and are glad to hear that it is serving its purpose for your needs. We hope it continues to provide a reliable viewing experience for you. Thanks for choosing Sony.
Best regards, Eliab
Great Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Have had no issues streaming TV or play video games.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brian,
Thank you for the fantastic 5-star review! We're beyond pleased to hear that the Sony - BRAVIA 2 II has been a great TV for you and that you've had a seamless experience with both streaming and video games. We designed the BRAVIA 2 II with a focus on delivering excellent performance for a great value, so your feedback means a lot to us.
Thank you for considering Sony products!
Regards,
Dominick
