Customer Ratings & Reviews
- Model:
- K55S30
- SKU:
- 12316901
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
- Pros mentioned:Picture quality
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for the room size and the picture quality is great. Setup was easy and quick.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, TonyH!
We are so glad the K-55S30 is a perfect fit for your room! It’s great to hear that the setup was quick and easy, so you could get straight to enjoying that premium picture quality.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
Bravia tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Love the clarity of the picture! Good quality!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Luvnit2,
Thank you for choosing Sony!
We're excited to hear that you love the clarity and quality of the K55S30 TV's picture. It’s rewarding to know our technology is making a positive impact on your viewing experience. We truly appreciate you sharing your enthusiasm with us.
Best regards,
-Fred
- Pros mentioned:Ease of use
Television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Over all great TV, easy to set up for an older person that isn't tech savvy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JanetO,
Thank you for your feedback! We are delighted to hear that the K-55S30 TV was easy to set up and user-friendly.
Thanks for selecting Sony!
Warm regards,
Estefany
- Pros mentioned:Picture quality
Great Product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product very good picture quality user interface is simple easy to use overall great product and curbside pick-up amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsaacR,
Thank you for choosing Sony!
It's most rewarding to hear that you're enjoying the K55S30, especially its excellent picture quality and simple, easy-to-use user interface. We're really happy to know that the overall experience, including curbside pick-up, has contributed to your positive impression of the TV. We truly appreciate your kind words and support.
Best regards,
-Fred
- Pros mentioned:Picture quality
Nice TV, but small problem.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, great picture. The reason for 4 starts is that once this TV disconnects from WiFi for any reason, it never re-connects to WiFi. Doesn't even show available networks to connect to. If I press restart using remote, the TV goes black. It needs to be unplugged in order to re-start the TV again. I lost WiFi when there was some construction in my area, so it only happened a few times that I had to unplug the TV, but I should be able to re-start TV using the remote.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MartaW, Thank you for sharing your feedback on your experience with your Sony Bravia 3. While we're glad you like great picture quality of this TV, we regret to hear about the intermittent WiFi connection issue you're having. Please allow us to help you and turn this into a better experience. Please follow the troubleshooting steps on the link below to resolve this issue:
https://www.sony.com/electronics/support/articles/00184183
If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Best Buy is the Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our purchase. We are even happier with the professional, prompt and helpful CUSTOMER SERVICE at Besy Buy!!! We will keep coming back.
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Software
Junk Operating System
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is absolutely gorgeous but the operating system is absolutely not ready for prime time. It not only is clunky but gets hung up and freezes forcing me to restart my TV. It stutters on streaming also forcing me to restart the TV. Sony should be embarrassed about putting out a product obviously not finished. I don’t recomend buying this TV until they fix the OS. I gave it 2 stars because of the Operating System
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi CraigB,
We sincerely apologize for the frustrating experience you're having with the operating system on your Bravia 3 TV. We're truly sorry that you've encountered these issues.
If you need assistance or would like to troubleshoot these issues, please don't hesitate to contact our technical support team. They're available to help and can be reached visit the following link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thanks for considering Sony products and for letting us know about this issue.
Best regards,
Stephanie
Willie
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent brilliant color and picture. Great for my living room
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WildaH,
We are immensely pleased to hear that your new television is delivering such brilliant color and picture quality to your living room!
The vibrant visuals you are enjoying are powered by our 4K HDR Processor X1, which uses advanced algorithms to cut noise and boost detail in every scene. This powerful processor works in tandem with our TRILUMINOS Pro technology to detect color from saturation, hue, and brightness to reproduce natural shades in every detail. By enhancing the contrast and clarity of everything you watch, the BRAVIA 3 ensures that your favorite movies and shows look sharp and lifelike, making it a perfect centerpiece for your home entertainment.
Thank you for choosing Sony!
Regards,
Dominick
- Cons mentioned:Software
Wait a few months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 of these, and all 3 have the same problem, it will just sit there when you try to open an app. Geek squad came out, and well, if the software is up to date, all you can do is restart it, which he said I should only have to do every 3 months or so. I have to do it every morning! It just gets annoying after a while. Everything else about the TV is great, just the inner workings need help.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Frustrated,
This is not the experience that we want you to have. Sony's commitment to customer satisfaction is our top priority. Aside from performing a power reset and updating the TV software, make sure that you have a fast and stable Internet connection. You may also refer to the troubleshooting steps on this link to help resolve the issue:
https://www.sony.com/electronics/support/articles/00108468
If by resetting the TV to factory settings still doesn't resolve the issue, please let us know. You can contact our product support team via phone call or chat through this link so we can provide further assistance:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
You can also email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
-Ralph
- Pros mentioned:Picture quality
Sony Bravia from Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Sony Bravia! Its my second one. Best buy’s customer service was great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AmyM,
We're thrilled to hear that you're enjoying your second Sony K55S30 TV. It's fantastic to know that Best Buy's customer service also contributed to your positive experience. Enjoy your viewing experience!
Thank you for choosing Sony.
-Fred
GREAT TV STORE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just Love this TV I am so happy I bought it at Best BUY I was treated verry well the Sales person was verry kind to us I wood recommend Best Buy Store to anyone I am verry happy with there service.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyMaster,
Thanks for sharing such a positive experience!
We're glad to know you're enjoying your BRAVIA 3 and are glad to know the sales team was so helpful to find the perfect TV for you—We hope you continue to love it for years to come.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Picture quality
tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for my mom and she is very happy!!! Very clear picture, excellent tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KristinaG,
Thank you so much for the 5 stars! We’re so happy that your mom is enjoying her new Sony BRAVIA 3 TV. A clear picture makes all the difference, and it’s great to know that it’s bringing her joy! Thank you for choosing Sony.
Wishing your mom many happy viewing moments! -Maria
- Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is PERFECT for our bedroom. Was an “open box” and there are NO ISSUES.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WendKend, we're glad you like our product! Thanks for choosing Sony. ~Earl
Excellent Experiences
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a smart TV (55 inches) from Best Buy Decatur Illinois. It was a very positive experience, both in terms of the salesman in store and installer. The installer (Kurt) went out of his way to ensure that everything about the installation was perfect. I highly recommend this Best Buy store and plan to make future purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarciaG,
That's fantastic to hear! It sounds like that you really had a positive experience with the BestBuy's customer service and the Geek squad. We'll be sure to pass your kinds words to them. Thanks for purchasing our BRAVIA 3 TV and for choosing Sony! Enjoy watching! -Kris
Good TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only buy Sony and this is one of the best ones. I had one before it lasted about 14 years.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there user977375,
Thank you for your loyalty to Sony and for this fantastic 5-star review! We're thrilled to hear that you consider the K55S30 one of our best and that your previous Sony TV provided you with 14 years of reliable service.
It's our goal to build products that stand the test of time and deliver a high-quality entertainment experience for years to come. Your feedback is a testament to our commitment to durability and quality.
Thanks for choosing Sony, have a wonderful day!
DiegoV
Tv issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not have the best experience, being sold a tv that didn’t work w my cable co n had to return n buy diff one. My streaming was not set up n im still having trouble with it.
No, I would not recommend this to a friendSurvey participants
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new Sony Bravia 55” We also have Sony Bravia 50” and 42”
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user733468, we're glad you love our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Picture quality
Sony tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv xxx. Xxxxxxxxxx xxxxxxxxxxxxxx xxxxxxxxxx
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DavidT,
Thank you for your feedback on the K55S30 TV! We're delighted to know that you find it to be a great television. However, we noticed that you rated it three stars, which generally indicates areas for improvement. We would love to gain a deeper understanding of your experience. If there are particular features or aspects of the TV that you feel could be enhanced, please share your thoughts with us. Your insights are invaluable in helping us enhance our products and services.
Best regards,
-Fred
- Cons mentioned:Software
Sony is NOTHING like it use to be!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returning this garbage. Picture quality is "just ok" but the software is horrible. I get picture freezing & streaming drops constantly. The sound is pretty bad as well. I reset this thing several times, but no go. It IS going back to the store fore a refund. Guess I'm going with L.G. or other Jap brand. Bye, Bye Sony!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi StevenH,
Thank you for sharing your feedback, and we're sorry to hear about your experience with the BRAVIA 3. We understand how frustrating this must have been, and we appreciate you taking the time to let us know. Your input is valuable and helps us work toward improving our products.
If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to [email protected]. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:
Full Name:
Username:
Telephone Number:
Additional Information regarding your experience with the TV.
Thank you for your patience, and we look forward to resolving this issue promptly!
Sincerely,
Maria
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got the sound bar, install and warranty- worth it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JRoSavFir,
Many thanks for the 5-star rating! We're really glad that you love your new BRAVIA 3 TV. Adding a soundbar is definitely a great idea for an immersive audio experience. Thanks for choosing Sony! - Kris
