Customer Ratings & Reviews

Hi WarrenH,

We are truly heartened to learn that your BRAVIA 3 has proven to be such a reliable and high-value addition to your home! There is no higher compliment than knowing you would choose the exact same model again if given the chance. We take great pride in ensuring that our entry into the BRAVIA lineup delivers a premium experience, from the vivid picture quality to the intuitive design of the remote control.

Thank you for your incredible loyalty and for making Sony your go-to choice for home entertainment.

Regards,
Dominick

Hi nope, Thank you for sharing your experience with the BRAVIA 3. We sincerely apologize for the issues you’ve encountered and understand how frustrating this can be. Here are some steps that might help improve your experience: Software Glitch and Channel Lock-Up: Perform a factory reset. Closed Captions (C.C.) Accessibility: If you're remote doesn't have a dedicated button for C.C., you can acess it by pressing the MENU button to access the Control Menu, then select the CC/Subtitle option. For more detailed information about Closed Caption/Subtitle, you might find this link helpful: https://www.sony.com/electronics/support/articles/00244799?utm_source Sound Bar Mute Issue: Adjusting HDMI CEC settings or using an HDMI CEC-less adapter might resolve this issue. https://www.sony.com/electronics/support/articles/00161073?utm_source Slow Surfing: Performing a factory reset, or reconnecting to the internet may improve responsiveness. OTA Antenna Usage: For better OTA performance, we recommend repositioning the antenna to ensure optimal signal reception. Hope this information helps! If you need further assistance or have additional concerns, may we contact you directly? If so, please email the following information to [email protected]. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details: Full Name: Best Buy Username: Telephone Number: Additional Information regarding your experience with the BRAVIA 3. Thank you for your patience, and we look forward to improving your experience! Sincerely, Maria

Hi MargaretH,

We're honored to hear that your Sony BRAVIA TV is your fifth Sony in 18 years and that each one has served you reliably without any issues. Thank you so much for the outstanding 5-star rating—it truly means a lot to us. The dependable performance and quality you’ve experienced over the years are hallmarks we strive for, and the K55S30 continues to deliver exceptional visuals and longevity.

Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.

Hi JonC,

That's excellent feedback! We are delighted to know you are enjoying the awesome picture and sound of your 55" BRAVIA 3 TV.

Thanks for choosing Sony.

Best regards, Eliab

Hi VernonJ, Thank you for this amazing feedback! We're truly pleased to hear you love your new Sony BRAVIA 3 and this TV delivers outstanding picture and sound quality. It's good to know that your investment is worth it. Thank you so much for choosing Sony! -Jess

Hi MohamnadK, thanks for sharing your experience with the BRAVIA 3.

We are very glad to hear the setup was quick, the picture quality stands out, and that you find it to be a great value. We appreciate your feedback on the sound–while the BRAVIA 3 is designed to deliver solid performance at its price point, we understanding sound quality can be a key part of the experience.

Your comments help us to continue to improve.

Thanks for choosing Sony!

Sincerely,
Jenn.

Hello AdeleC,

Thank you for choosing Sony!

We're elated to hear that you love your K55S30 TV. It’s wonderful to know the picture clarity and overall quality are providing you with a great viewing experience. Thank you for taking the time to share your positive feedback.

Best regards,
-Fred

Hi JeremyD,

Thank you for your 5-star review and for being a loyal Sony customer for over 30 years! We're honored to know the BRAVIA 3 continues to deliver the high-quality picture you've come to expect from Sony. Your trust and support mean a lot us, and we look forward to bringing you many more years of exceptional viewing!

Regards,
Dominick

Hi JudyG,

Thanks for these amazing five stars! It's fantastic to hear you're loving the new Bravia 3 TV. We're proud of the brilliant colors the TV is capable of, thanks to features like Triluminos Pro, which brings a wide palette of vivid shades to the screen.

It's also completely normal to take a little time to get familiar with all the new features. Sony's Google TV interface is designed to be user-friendly, and it's a powerful tool for finding all your favorite shows and movies.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hi MarkW,
Awesome! We're glad to hear you like the overall picture quality and ease of use with your new BRAVIA 3 TV. We always strive to deliver the best quality with our products and aim to provide the greatest experience possible. Thanks for choosing Sony! - Kris

Hello DAVIDT,

Thank you for choosing Sony!

We’re elated to hear that you love the beautiful picture, great color, and ease of use of the K55S30. We’re proud to deliver an outstanding TV experience and appreciate your positive feedback!

Best regards,
-Fred

Hi JeffK,
We are truly wonderful to know you're so happy with the BRAVIA 3! We take a lot of pride in our processors, like the 4K HDR Processor X1, which works to enhance color, contrast and clarity for a beautifully clear picture.

Thanks for choosing Sony!
Best regards,
Estefany

Hi ElginB,
Thank you for sharing your excitement! We’re so happy to hear that you’re enjoying your new Sony BRAVIA 3. It’s great that the picture quality and features continue to impress you. Thank you for choosing Sony! Enjoy! -Maria

Thank you for the fantastic review, RoyL!

We are absolutely thrilled to hear that you are so happy with your K-55S30! It’s wonderful to know the vibrant colors and great sound are delivering the experience you were looking for.

Thank you for choosing Sony and for sharing your excitement!

Best regards, Gus, Sony Social Media Team

Hi Yaselin,

Thank you for the wonderful review! It brings us great satisfaction to hear you're happy with your new Sony BRAVIA 3. We designed this TV to deliver a great viewing experience right out of the box. With features like the 4K Processor X1, you get a picture with vibrant colors and sharp detail. The Google TV platform makes it incredibly easy to find and stream all your favorite shows and movies.

Thanks for trusting Sony, and we hope you continue to enjoy your purchase for years to come!

Best regards,
Dominick

Hi CharleneB,

We're delighted to hear that your Sony BRAVIA TV works great, looks fantastic on the wall, and fits perfectly in your room. Thank you so much for your wonderful 5-star review—the ease of use and sleek design are highlights we’re especially proud of with the K55S30.

Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.

Hi supra93,

We are thrilled you're having an excellent experience with your BRAVIA 3 LED 4K UHD Smart Google TV. We designed it to deliver incredible picture quality and an easy setup, so your feedback confirms we hit the mark! Thanks for choosing Sony.

Best regards,
Eliab

Hello SAMI, thank you for this fantastic score! We are delighted to hear that you're enjoying your BRAVIA with its vibrant colors and pure blacks, which delivers a crisp and bright picture in any environment. We're also happy to know that everything went great with the installation! Thank you for choosing Sony. Sincerely, -Jenn

Hi MosheL,

Thank you so much for the 5-star review! We're elated to hear you think the Sony BRAVIA 3 is a Great TV. We're especially proud that you appreciate the Picture Quality and Good sound, as we work hard to deliver an immersive experience in both areas. Plus, the easy to control interface means less time fiddling with settings and more time enjoying your shows!

We really appreciate you choosing Sony!

Best regards,
Dominick