Customer Ratings & Reviews

Thank you for your fantastic review, JosephL!

We are so pleased to hear that you are happy with your new K55XR50 television. It’s wonderful to know that you are enjoying the great picture quality and sound, and that you found the installation to be easy. We designed this TV to provide a premium and user-friendly experience, and it brings us great satisfaction to know that we have succeeded.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Thank you for your review, Blessed!

We are so pleased to hear that your family is enjoying the new K55XR50 television. It is wonderful to know that you are happy with the excellent picture quality and the simple setup process. We designed this TV to provide a premium and user-friendly experience, so it brings us great satisfaction to hear that it is a great fit for your family.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi DwightD,

We're really happy to hear that your Sony BRAVIA TV is working so well for you, and thank you for sharing a fantastic 5-star review! It's wonderful you highlighted the impressive color and sound, as well as the intuitive navigation—features we strive to make seamless so you can enjoy every viewing experience with ease.

Thank you for choosing Sony—wishing you a truly enjoyable day!
DiegoV.

Thank you for your review, Deeves!

We are so pleased to hear that you are enjoying the excellent picture of your K55XR50 television. It's truly rewarding to know that it integrated so well with your HTS-5000 audio device, providing you with a seamless entertainment experience. We designed our products to work together effortlessly, and it brings us great satisfaction to know we've succeeded.

Thank you again for being a Sony customer and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Hi User103769,

We are delighted to hear that you are so pleased with your new TV! It is wonderful to know that you are enjoying the great picture quality and that the integrated look of the soundbar adds to the aesthetic of your setup.

Thank you for making Sony part of your home entertainment.

Regards,
Dominick

Hi Gismo,

We are delighted to hear that you find the Sony BRAVIA 5 to be an excellent TV for the money. It's fantastic to know you appreciate the sharp picture, great color, and impressive mini LED contrast. Thank you for sharing your positive experience and for being part of the Sony family!

Regards,
Dominick

Hi Dobe,

That is fantastic to hear! We are so glad you are enjoying the significant upgrade in color richness and processor speed with your new 55" BRAVIA 5 Mini LED 4K TV. Moving from an 8-year-old model really highlights the advances in our Mini LED backlighting and the power of the latest XR Processor for a noticeable improvement in your viewing experience.

Thanks for choosing Sony.

Best regards, Eliab

Hi RyanK,

We are so glad you’re enjoying the "high-tech" feel of your new BRAVIA 5! While it has a lot of advanced features, we designed the Google TV interface to be as simple as possible—you can even use the Google Assistant button on your remote to find movies or change settings just by using your voice. It’s the perfect way to enjoy that stunning Mini LED picture without needing to be a tech expert.

Thanks for choosing Sony. 

Best regards,

Eliab

Hi Dustin,

Thank you for considering Sony products.

We’re pleased to learn that you found the K55XR50 to be a fine TV for the price, although you ultimately chose a different model that better suited your brightness requirement. This is certainly not up to the quality standards we strive for, and we appreciate you taking the time to share your feedback. Rest assured, we will forward your comments to our dedicated Sony team for their review as we continue to work diligently to improve our products.

Best regards,
-Fred

Hi CraigO,

We're glad to hear you are overall pleased with your purchase of the 55" BRAVIA 5 Mini LED TV and that you would recommend it! You've likely identified the issue with the picture clarity: a 25-year-old satellite receiver will not be able to send a modern high-resolution signal. To see the TV's true sharpness and clarity, we strongly recommend upgrading your source equipment to a modern 4K satellite or streaming box, as the TV can only display the quality of the signal it receives.

Thanks for choosing Sony.

Best regards,
Eliab

Hi JoseV,

Fantastic! We're happy to hear that your wall installation went smoothly and that you are already enjoying the great picture quality of your 55" BRAVIA 5 Mini LED TV. Thanks for choosing Sony.

Best regards, Eliab

Hi kirvls,

We're glad to hear that you are enjoying the excellent picture quality and connectivity of your new BRAVIA 5! We aim to provide a premium experience with our Mini LED technology, and it's great to know it’s meeting your expectations. Thanks for choosing Sony.

Best regards, Eliab

Hi JohnH!
Thank you for the positive feedback and for recommending the K-55XR50 TV.
We are immensely pleased to hear that everything worked as expected and that the setup was easy for you!

This TV is packed with features like the XR Processor for lifelike picture quality and Mini LED backlighting with XR Backlight Master Drive for incredible contrast and brightness.

We appreciate you choosing Sony!
Best regards,
Estefany

Hello RichardK,

Thank you for choosing Sony!

We're elated to hear that both the online ordering and pick-up processes were seamless and accurate, and that your K55XR50 TV is performing well. We appreciate your feedback and are committed to providing a smooth experience alongside high-quality products. Thank you for your trust and support.

Best regards,
-Fred

Hi Brian, thank you so much for taking the time to share your thoughts about the BRAVIA 5! We are thrilled to hear that you appreciate the bright mini LED screen, as it truly enhances the viewing experience.
We understand that sound quality is important and pairing your television with a soundbar is a fantastic idea for elevating your audio experience. Our BRAVIA 5 is equipped with cutting-edge picture processing technology, delivering stunning colors and crystal-clear details that enhance any environment.

Thank you for choosing Sony!
Best regards,
Estefany

Hi Janet!
Thanks for taking the time to share your review of the K-55XR50.
We are delighted to hear that you found the setup process to be so straightforward and that you're already enjoying the television's user experience.
Hearing about the 29-year lifespan of your previous Sony TV is absolutely incredible!

Thank you for putting your trust in Sony!
Warm regards,
Estefany

Thank you for the fantastic review, Extender!

We are delighted to hear that you are enjoying the great picture and great sound on your K-55XR50 television!

It’s wonderful to know that you have no complaints and feel that the product offers good quality for the price. Providing excellent performance and value is always our goal.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hello TenorLover,

Thank you for choosing Sony!

We couldn't be happier to hear that you are enjoying the excellent picture quality and the convenience of multiple HDMI inputs on your K55XR50 TV. It's wonderful to know that the setup and controls are straightforward, making your experience seamless and enjoyable. Your feedback truly encourages us to keep delivering products that blend quality and ease of use. Thank you for sharing your positive experience!

Best regards,
-Fred

Hi Marv,

We couldn't be happier to hear that you are absolutely loving your new purchase! It is fantastic to know that the stunning and clear picture quality is providing you with an experience you enjoy so much.

Thank you for making Sony part of your daily viewing.

Regards,
Dominick