Customer Ratings & Reviews

Hello LongBeachMcD,
Thank you so much for your loyal support and kind words! We are thrilled to hear that Sony flat screens have been a part of your home for 20 years and are still going strong.

We truly appreciate having you as part of the Sony family!
Warm regards,
Estefany

Hi ChasitymP,

We could not be more pleased to hear that you continue to choose the Sony brand for your display needs, and that the new BRAVIA 5 was the perfect successor to your previous model! Thank you for noting the excellent visual quality and luminosity. We hope you enjoy the display for years to come!

Thank you for choosing Sony!

Regards,
Dominick

Hello CelinaL, thanks for this fantastic review! We could not be more pleased to learn that you're enjoying the outstanding picture quality of the BRAVIA 5 –and that you consider it the best TV you’ve ever owned! Thank for choosing Sony! Sincerely, Jenn.

Hi JustinH,

Thank you for your feedback! We are thrilled to hear you are enjoying the stunning picture on your new BRAVIA 5. We designed the XR Backlight Master Drive and XR Triluminos Pro specifically to provide that incredible color and precise light control you’re seeing.

Thanks for choosing Sony.

Best regards, Eliab

Thank you for the fantastic review, Kumar!

We are absolutely thrilled to hear that you find your new K-55XR50 to be a great TV! It's wonderful to know that you are pleased with the picture quality for the price and that you are finding it a good option for gaming. We aim to deliver excellent performance and value across all our entertainment products.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Diane,

We are elated to hear that your new television reinforces your belief that you can never go wrong with a Sony!

This is the ultimate compliment, and we are incredibly proud that our products continue to earn your trust. The BRAVIA 5 is built upon a legacy of innovation and quality, and we are thrilled it meets your high standards.

Thank you for your loyalty and for choosing Sony!

Regards,
Dominick

Hello MarkW,

Thank you for choosing Sony!

We're honored to hear that you're enjoying your new K55XR50 TV. We're glad to know that it's living up to your expectations and we hope you continue to have a great experience with it.

Best regards,
-Fred

Hello Elaine,

Thank you for choosing Sony!

We're elated to hear that you’re enjoying the excellent picture quality of your K55XR50 TV. We apologize for any challenges you’ve experienced with the remote control.

To help make things easier, we invite you to explore this comprehensive guide that reviews every button in detail: https://helpguide.sony.net/tv/musltn1/v1/en-003/contents/TP1001690180.html.

Your feedback is truly appreciated, as it helps us enhance the overall experience for all our customers. Thank you for taking the time to share your thoughts!

Best regards,
-Fred

Hello Traveler,

Thank you for choosing Sony!

We're honored to hear that your K55XR50 TV is delivering the exceptional picture quality you expect from Sony. Your loyalty as a lifelong Sony television fan means a great deal to us, and we're grateful to be part of your viewing experience. Thank you for sharing your kind words!

Best regards,
-Fred

Hello Cindy,

Thank you for choosing Sony!

It brings us great joy to hear that your K55XR50 TV is easy to operate and delivers amazing picture quality. Knowing that our product enhances your viewing experience means a great deal to us. Thank you for sharing your positive feedback!

Best regards,
-Fred

Hi C3j1s1,

We are elated to hear that you are having an Excellent TV experience with the Sony BRAVIA 5! We are glad you find the value to be right on the money, and that you appreciate the vivid colors and sharp picture. The many amenities are designed to enhance your viewing pleasure, and we thank you for your wonderful review!

We appreciate you choosing Sony!

Regards,
Dominick

Hi CharlesL,

It makes us really happy to hear that the Sony BRAVIA 5 delivers everything you expected, and that you are giving it 2 thumbs up! We are honored by your recognition that Sony has been producing great TVs for years, and we appreciate your continued loyalty and kind words. Thank you for your review and for choosing Sony!

Regards,
Dominick

Hi John,

Thank you for your review! It's truly wonderful to know that you're enjoying the Sony - BRAVIA 5. We've engineered this TV to deliver captivating brightness and authentic contrast thanks to the thousands of Mini LEDs that are precisely controlled by XR Backlight Master Drive. And with support for Dolby Atmos and Dolby Vision, it truly offers and immersive viewing experience!

Regards,
Dominick

Hello ThomasB,

Thank you for choosing Sony!

We're excited to hear that your K55XR50 TV is already impressing you with its crystal clear picture. Your early feedback means a lot to us, and we’re grateful you took the time to share your first impressions. We hope your experience continues to be just as enjoyable as you explore everything your TV has to offer.

Best regards,
-Fred

Hi MarkP,

We're delighted to hear you love your BRAVIA 5 Mini LED 4K UHD Smart Google TV! It's fantastic that you are enjoying the great color, picture clarity, and overall quality of the television.

Thanks for choosing Sony.

Best regards, Eliab

Hello BillB,

Thank you for choosing Sony!

We couldn't be happier to hear that you love your new K55XR50 TV and are enjoying its vivid colors and amazing clarity. It’s wonderful to know it’s bringing such vibrant and clear visuals to your viewing experience. Thank you for sharing your delight with us!

Best regards,
-Fred

HI GenaB,

That is fantastic to hear! We are delighted that you are enjoying the bright and colorful picture quality of your 55" Class BRAVIA 5 Mini LED 4K TV.

Thanks for choosing Sony.

Best regards, Eliab

Hi Bewafa,

We are very glad to hear that your new BRAVIA 5, which replaced your previous 55" Sony in your master bedroom, is delivering a better experience for you! It is a testament to the continuous advancements in our picture quality and technology, and we are thrilled you are noticing the improvements. Thank you for your continued loyalty to Sony!

Regards,
Dominick

Thank you for the great review, Helena!

We're so pleased to hear that you are very happy with the picture and sound quality of your new K-55XR50 television, and that the size is just right for your living room.

It's rewarding to know we've provided an excellent centerpiece for your home entertainment!

Thank you for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi VirginiaW,

We are so glad the installation of your 55" Class BRAVIA 5 went perfectly. It's great to know that the installer was very knowledgeable, kind, and patient, and took the time to teach you the remote.

A smooth setup and clear instruction are key to enjoying your new TV right away. Thank you for choosing Sony!

Best regards,
Eliab