Customer Ratings & Reviews
- Model:
- XR55A90J
- |
- SKU:
- 6450479
Customer reviews
Rating 4.8 out of 5 stars with 657 reviews
(657 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality, vibrant colors, and deep blacks of the Sony A90J OLED TV. They appreciate the immersive sound experience and find the TV to be great for gaming. While some find the TV to be expensive, many believe it is worth the price for the quality it offers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
The best TV for movies and streaming in 2021
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Talk about an upgrade. The picture is amazing as many other reviews have stated. I’m in impressed with how fast and fluid the Google TV runs on this. We have a 2019 Sony and it responds fast, but not smooth like this. Only issue we had was that it would loose connection to WiFi that would require a TV restart in settings. However that issue has seemed to go away after the latest update. My last complaint would be that all 4 HDMI inputs should of been 2.1 given this being Sony’s flagship Master series line.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichG, Thank you for the amazing review! We're thrilled to hear you're enjoying the great picture quality, smooth Google TV UI, and exceptional movie streaming experience with your new Sony TV. We appreciate your feedback about the HDMI 2.1 inputs only available in the 3 and 4 ports. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV but do your research first
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv but Sony still hasn’t figured out the motion smoothly yet watched aqua man and pacific rim on comparison to my lg CX I just bought and hands down the Sony hdr out of this world but if I have to to be honest here I will pick the lg over the Sony just because I hate when frames seemed stuck then jumps back into the frame to catch up looks like a glitch motion not there yet but if you have the money buy it I did but I would chose the LG cheaper and lg has it figured out with the motion for the money go LG if you want Best HDR a picture go Sony I’m waiting for g1 to drop so I can purchase it and test all 3 at home
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Moyo,
Thank you for the positive feedback. We really appreciate the time you took to share so many details about your experience with television. Please be assured we take this feedback very seriously and continuously strive to improve our products. The A9J is our best ever OLED TV, powered by the revolutionary Cognitive Processor XR for unparalleled brightness and pure blacks.
Thank you for choosing Sony!
David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first smart tv that I have ever bought. I figured that I had better get the latest model because looking at reviews it sounds like Sony fixed all of last years glitches. I have to say that I am very glad that I paid the hefty price tag for this model. So far it performs as promised. It has an amazing picture and sound that seems to come from everywhere. Best Buy’s service has been excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marvelous, Awesome upgrade! We are so glad to hear that you chose Sony as your first Smart TV! We always strive to deliver the best picture quality with our TVs and we are really glad to hear that you are happy with the picture quality of your new TV. Thank you for your review! -Carl
Rated 5 out of 5 stars
Works great even in a bright room
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Splurged and bought this for the garage, the performance of this tv work great under the bright LED lights of the garage. It has not had issues despite the temperature extremes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jorge, We are glad that you now have a great smart Google TV for your garage. Our BRAVIA A90J features COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with pure blacks, high peak brightness, and natural colors. You will feel immersive depth and realism with ultimate blacks and our brightest-ever OLED picture with its XR OLED CONTRAST PRO feature. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony - 55” Class BRAVIA XR A90J Series OLED 4K UHD
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nathan the sales person did a grate job selling me the Sony 55” A90J OLED. HE Made a grate choice for a Sanus universal TV stand. Sony 55” A90J picture quality is great and the sound quality from the TV is fantastic. Had a Sony 46” KDL-46XBR9 I bought from Best Buy 18 years ago was grate in its time but it died. The TCON Control Board went bad. It was still a good TV with good picture quality. Best Buy 5201 US-280, Birmingham, AL 35242 is a grate place to buy a TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Charlie, Thank you for upgrading to your new Sony A90J! We're very happy to hear you're enjoying the amazing picture and sound quality of your new TV. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for choosing Sony! -Sam
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
New Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.outstanding tv color is amazing head and shoulders better than the Sony tv it replaced that was a top Sony tv when I purchased it 8 years ago.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi oldballcoach, Thank you for taking the time to review the BRAVIA XR A90J OLED TV. This TV is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for sharing this review! Jay
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
This is it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for an OLED TV this is it. Excellent picture quality and the brightness is excellent. Sound quality is great for a TV as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nava, Awesome! We're glad that you appreciate the picture and sound quality of this TV. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thanks for choosing Sony! Jay
- Pros mentioned:Picture quality, Setup
Rated 5 out of 5 stars
BEST TV EVER!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Totally Awesome TV. Does everything it says it does. Easy setup and install. Once you go OLED - you'll never want a led tv again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi figural1, we're glad you are enjoying our product. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. The BRAVIA XR A90J OLED TV features Sony’s largest 83” screen size, powered by the Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Beautiful TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a lovely picture, vibrant hues, deep blacks, and stunning detail. The built-in speakers give surprisingly good sound, so I don’t feel like I need to run right out and buy a sound bar to enjoy my TV. The one issue to be aware of is that you’ll have to do some fiddling with the Motion settings to reduce (though not eliminate) judder when watching 24fps content and this may result in a very small amount of overall brightness being lost.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ToLa06, we're glad you like the picture and sound quality of our product. We understand your concern regarding the picture issue with your SONY unit. It is recommended to follow this link when isolating the issue on distorted picture or flickering screen:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/08-02_02.html
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Our BRAVIA A90J features COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with pure blacks, high peak brightness, and natural colors. You will feel immersive depth and realism with ultimate blacks and our brightest-ever OLED picture with its XR OLED CONTRAST PRO feature. Thank you for choosing Sony! ~Earl
Rated 5 out of 5 stars
SONY 55" Bravia XR A90J TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works fine. The main drawback is the lack of RCA inputs for your add on electronics ( DV D player, etc.) Yoy only have three HDMI inputs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayKay, Thanks for the feedback. We take all user input seriously and will make sure your comments reach the appropriate person. Despite your concern, it's good to know that you still like your new Sony TV. Your BRAVIA A90J features COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with pure blacks, high peak brightness, and natural colors. You will feel immersive depth and realism with ultimate blacks and our brightest-ever OLED picture with its XR OLED CONTRAST PRO feature. Thank you for trusting Sony! Vincent
Rated 5 out of 5 stars
Like the color
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like Sony’s color better. Although it was an old version, it is good enough for me.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
WOW what a viewing experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WOW what a viewing experience. After doing a lot of research, we decided to go ahead and purchase this one. We have a plasma TV to replace, not going to be easy, we thought. This TV is better than the plasma, and we absolutely loved our plasma. We can't say WOW enough. The colors are beautiful and the fine details are outstanding. In 4k you will be able to see eyebrow hairs. We were surprised to see how bad the makeup was on 80s movie actors. Very expensive but well worth it. Would do it again. We love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tomster, That's great! We're glad to hear that! The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for giving the product a perfect rating! Jay
Rated 4 out of 5 stars
Beautiful TV, does freeze up occasionally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is so much in this Smart TV. The screen is beautiful, extremely clear. But, occasionally I think because there is so much being processed in the Operating System, the TV freezes. The only way to jump start it again, is to unplug/replug. We love the TV otherwise.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best Smart TV ON The Market
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on the Bravia XR A90J OLED is wonderful. I had no problem programing the TV using the remote, It is nice to have a backlit remote so you can see what you are doing in a dark room. The functions on the remote are easy to use. The sound from the built in speakers is very good. If you're looking for the best OLED TV I believe this is the one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TVWatcher, You've made an excellent choice! We're glad you like the incredible OLED display, excellent picture quality, backlit and intuitive remote control, and great built-in speakers of your new Sony TV. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Master Bedroom Bling.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th Sony smart tv. Furthermore, it is my second OLED TV. Awesome picture and what I expected from buying the high-end of the 55". I really like the extra little things from the stands to the cable organizers. Finally, the remote comes with all the bells and whistles. Love the back lit buttons. We use it in our Master Bedroom. Makes it great just using one remote. I did add a SONOS sound bar after we wall mounted. Worth the investment if you want a quality experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Whoman, We are glad you like almost everything about your new Sonby BRAVIA and it is perfect for your master bedroom. Our BRAVIA XR TV takes vision and sound to the next level with the ingenious Cognitive Processor XR. It understands how humans see and hear, providing a whole new experience that immerses you completely in the scene. Watching sports and fast-moving movies just got a whole lot better. Our Cognitive Processor XR with XR Motion Clarity cross analyzes data to ensure action stays smooth, bright, and clear. Thank you for trusting Sony! -Vincent
Rated 3 out of 5 stars
Sony Bravia poor sound with sound bar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not renewing my Best Buy service because I am disappointed with the product we received and the service. I would NOT recommend the Sony Bravia TV if you plan to use a soundbar.. the words do not synch up to the speech. This is very noticeable and very frustrating. I have had Best Buy team over two or three times and was suggested it's the cable box or I need to buy a new sound bar. I purchased all new high quality HDMI cables (for ARC/eARC), to no avail, I had xfinity replace the cable box three times and no change. I switched to optical output to no avail. Built in TV speakers track the speech but as soon as Sony tries to switch to external sound bar, the sound does not follow the person speaking. Our large screen Toshiba TV worked flawlessly.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamD,
Thank you for your review and we are really sorry if you are having an audio issue with your XR55A90J. This is certainly not the experience we were hoping you would have with our premium TV. We appreciate the time you had spent in performing troubleshooting to no avail. If you haven't yet, to further isolate the problem, please perform our suggested troubleshooting steps on this article:
The audio and video on my TV are out of sync or there's an audio delay - https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-55a90j/articles/00026069
I hope this helps.
Should you need more information/technical assistance, please feel free to message us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
We value you, and thank you so much for choosing Sony.
Best regards,
Romeo
- Pros mentioned:Color, Picture quality
Rated 4 out of 5 stars
Perfect for Movies and Streaming
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exchanged an A80J for this as it was noticeably brighter. The A90J tv is perfect for movies and streaming and if you're a gamer its definitely good for that unless gaming is your primary use; LG and Samsung seem better in this arena.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello A80J, We are glad that you like your new Sony A90J OLED 4K smart Google TV. Our BRAVIA XR TV takes vision and sound to the next level with the ingenious Cognitive Processor XR. It understands how humans see and hear, providing a whole new experience that immerses you completely in the scene. Watching sports and fast-moving movies just got a whole lot better. Our Cognitive Processor XR with XR Motion Clarity cross analyzes data to ensure action stays smooth, bright, and clear. Thank you for your purchase. Enjoy your movie nights! Vincent
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I've ever had. SHARP picture, GREAT colors, loads of apps. and easy to use remote.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tstevend, Thanks for sharing your amazing experience so far with your 55" A90J OLED 4K TV. We're thrilled to hear you feel the Master Series A90J is the best TV that you've owned and it meets your expectations! Good to know you're enjoying the ease of use, superb picture quality, and huge range of apps from Google Play Store that make your life more fun and entertaining. At Sony we strive to put forward the best possible products for our customers. The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for choosing Sony! -Jess
Rated 5 out of 5 stars
Pairing with Sony sound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been enjoying the TV but it keep losing a pairing with Sony sound bar HT-S350. I'd appreciate it if someone would help me out of this issue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeT,
Thank you for the 5-star rating! We're glad to hear you are enjoying your A90J TV. However, we're sorry to hear the pairing issues that you are experiencing with your HTS350 soundbar when connected to the TV. Allow us to help troubleshoot the problem. Please make sure that your TV has the latest software update as it includes key features, applications, bug fixes, and feature improvements. If your TV keeps disconnecting from the soundbar via Bluetooth connection, bring the TV close to the Bar Speaker. Remove any obstacle between the Bar Speaker and the TV or move the Bar Speaker away from the obstacle. You may use this link as your guide to troubleshoot Bluetooth pairing issues with the soundbar: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-s350/articles/00223961
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Our BRAVIA A90J features COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with pure blacks, high peak brightness, and natural colors. You will feel immersive depth and realism with ultimate blacks and our brightest-ever OLED picture with its XR OLED CONTRAST PRO feature. Thanks again for purchasing Sony. - Kris
Rated 5 out of 5 stars
Smart Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart choice for a quality viewing experience. Sony produced many films and understands what it takes to display high quality visuals.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stlshoppermom, We are glad that you like the picture quality of your new Sony BRAVIA 4K smart Google TV. You chose the best TV brand. Our BRAVIA A90J features COGNITIVE PROCESSOR XR, a revolutionary TV processing technology that understands how humans see and hear to deliver intense contrast with pure blacks, high peak brightness, and natural colors. You will feel immersive depth and realism with ultimate blacks and our brightest-ever OLED picture with its XR OLED CONTRAST PRO feature. Thank you for your purchase. Enjoy! Vincent

































