Customer Ratings & Reviews
- Model:
- K55XR8B
- SKU:
- 6642162
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the 55" Class BRAVIA XR8B OLED 4K HDR Google TV highly for its exceptional picture quality. Reviewers specifically praise the OLED quality, noting that it contributes to a great viewing experience.
This summary was generated by AI based on customer reviews.
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I had room for a bigger TV, but I love this brand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jillser,
We appreciate your loyalty to the brand and are glad that, even though you couldn't go bigger, you are loving your new 55" BRAVIA XR8B! This model still packs a punch with its XR Processor and OLED panel, delivering those deep blacks and vibrant colors that make the 55-inch screen feel truly cinematic. We are happy it fits perfectly into your space and continues to provide the premium Sony experience you expect. Thanks for choosing Sony.
Best regards, Eliab
Sony XR8b 55”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery team was excellent. Customer service over the phone needs a lot of help. Was even promised a $40 gift card for a mistake your team made for my inconvenience that was never recieved in the mail as promised. Product I purchased was as expected and very good for the price
I would recommend this to a friendBravo, bravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has a great picture quality and sound. My only complaint is that it's not easy to navigate all the different components, and the accompanying book is not especially helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, BarbaracatherineT.
We are delighted to hear that you are enjoying the great picture quality and sound of your new K-55XR8B television! Delivering a premium audio-visual experience is our top priority.
We sincerely apologize, however, that you are finding the navigation of the different components challenging and that the accompanying manual was not helpful. We understand that learning a new smart TV interface can sometimes be frustrating, and we regret that this is impacting your enjoyment.
To help you get the most out of your TV's smart features, we highly recommend using the Sony Support website for your specific model. It offers detailed, searchable articles and video tutorials that often provide clearer guidance than the printed manual.
If you need personalized assistance with navigation or setup, please contact our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv. Our specialists would be happy to walk you through the interface features and component connections.
We value your feedback on the documentation and will pass it on for improvement. Thank you for bringing this to our attention.
Best regards, Gus, Sony Social Media Team
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received this yesterday. So far we love it. Definition is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GwenS!
We are really happy to hear that you’re already loving your new TV after just one day. It’s great to know that the definition is standing out to you right away!
The K-55XR8B features a stunning OLED panel that delivers perfect blacks and incredible contrast for a lifelike picture.
Thanks for choosing Sony!
Best regards,
Estefany
Can’t go wrong with Sony TVs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Great picture. HD imaging is great for sporting events.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, DianeB!
We are so pleased to hear that your K-55XR8B television had an easy set up and provides a great picture! It's especially rewarding to know that the HD imaging is great for sporting events, delivering the clarity and action you expect.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with my purchase. Great quality of the picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, Go3456!
We are so happy to hear that you are pleased with your purchase and the great picture quality of your K-55XR8B. It’s wonderful to know we hit the mark for you!
Thank you for choosing Sony.
Best regards,
Gus, Sony Social Media Team
Sony should give me a commission!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd review on this TV, as I also bought a 77 inch. I happened to convince my in-laws that they should get this TV. You cant go wrong with a Sony Bravia.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HazelB! It is a truly pleasure to hear your feedback, and especially that you're so happy with your new K-55XR8B that you've purchased a second one, and have your in-laws joining the Sony family!
This model is all about crystal-clear picture and smooth vibrant colors that really bring movies and games to life.
Thanks for choosing Sony!
Best regards,
Estefany
Amazing OLED TV experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality was perfect, perfect size, and delivery of item was very easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SalvatoreR,
We're delighted to hear that you found the picture quality of your BRAVIA XR8B OLED to be perfect, that the size is ideal, and that the delivery process was very easy!
Thanks for choosing Sony.
Best regards, Eliab
Sony 55" Bravia XR88
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had the TV for 4 day's but it has a beautiful picture and sound is good. I did not get a sound bar. I hope this TV lasts as long as my first Sony Bravia smart TV, 15 years!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnetteO,
We're pleased to learn that your Sony BRAVIA TV has impressed you with its beautiful picture and satisfying sound, even after just a few days of use. Thank you very much for the wonderful 5-star rating! The vivid display truly stands out, and we appreciate your hope that this TV will deliver just as much lasting enjoyment as your first BRAVIA—a remarkable fifteen years.
Thank you for choosing Sony—wishing you a brilliant day!
DiegoV.
TV great…delivery and installation great…
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV great…installation came early but had to purchased a HMDI cord from installer. I asked to use the $10 gift certificate but they didn’t know how to do. I contacted Cust. Service and rep indicated within 24 hrs they would credit my acct. Still haven’t recd the credit. Pls contact me on this.
I would recommend this to a friendsony bravia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up crystal clear picture great sound recommend to anyone looking for a smart tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZJ10,
It brings us great joy to hear that you found the setup for your Sony BRAVIA XR8B easy and are loving the crystal clear picture and great sound! We truly appreciate you recommending it to others looking for a smart TV. Providing a seamless, high-quality experience is always our top goal. Enjoy the stunning entertainment!
Thank you for choosing Sony!
Regards,
Dominick
Installation
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with the service I received. They showed up on time. They were professional and very courteous. Thank you. Cindy C
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CindyC,
Thank you for choosing Sony!
We’re honored to hear that you’re very pleased with the service you received from Best Buy while purchasing your K55XR8B TV. Being on time, professional, and courteous during your purchase is something we take great pride in. Thank you for sharing your positive experience with us!
Best regards,
-Fred
New tv purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believed that the picture quality would be far better than sold to me !!! The voices were to be much better for someone with hearing aids as they projected in store ???? That is not the case .
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelB
We are sorry to hear that the picture quality of your 55" BRAVIA XR8B OLED TV and the audio experience have not met the expectations set for you in the store. For the voice clarity issue, we recommend going into your TV's settings and navigating to Settings > Display & Sound > Sound > Sound Customisation to try activating the Voice Zoom feature, which is designed to isolate and enhance dialogue. If you are using a soundbar or receiver, ensure the audio is set to a "Voice" or "Dialogue Enhancement" mode for the best results, as the in-store demonstration may have used optimized external equipment.
Thanks for choosing Sony.
Best regards,
Eliab
Great picture and sound, fairly easy setup.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were informed this TV was not compatible without cable provider after the purchase during the setup, but fortunately our cable company saved the day and guided us through another means to stream with this TV and then proceed to instruct us on how to setup everything so we only have to use one remote!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasH,
We're pleased to learn that you’re enjoying the great picture and sound along with the easy setup of your Sony BRAVIA TV. Thank you so much for your 4-star rating—it means a lot! The K55XR8B truly delivers stunning visuals and immersive audio, and we’re glad these features stand out for you.
Thank you for choosing Sony—wishing you a bright, enjoyable day!
DiegoV.
New TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new TV and I had the Geek Squad deliver and set up the TV. He was very knowledgeable and answered all my questions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GaryB,
Thank you for choosing Sony!
We're honored to hear that you love your new K55XR8B TV and had a positive experience with the Geek Squad setup. It’s wonderful to know their expertise helped you feel confident and informed. Thank you for sharing your experience with us!
Best regards,
-Fred
Great TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful colors and user friendly. Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, HeatherC!
We are absolutely delighted to hear that you are loving the beautiful colors and the user-friendly experience of your K-55XR8B television! It's incredibly rewarding to know that we delivered a product that you would confidently recommend.
Thank you again for choosing Sony and sharing your positive experience!
Best regards, Gus, Sony Social Media Team
Title
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The last one was a Sony Bravia about 8-10 years old. It had aging issues, but not picture. This TV does not look any different to us. We replaced it because it was coming on by itself, slowing..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sam25,
Thanks for sharing your experience with us! It's a pleasure to hear that you've upgraded to the K-55XR8B. We're excited to hear that you're impressed with the visual quality and overall performance of your new TV.
The K-55XR8B is part of our XR series, known for its exceptional picture quality and cutting-edge technology. With features like Full Array LED and XR Contrast Booster 15, you can enjoy stunning contrast and vibrant colors, making your viewing experience more immersive than ever.
Thank you for putting your trust in Sony!
Warm regards,
Estefany
Television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good product. Pictures are great. Sound is perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, THEBULL!
We are absolutely thrilled to hear that you find your K-55XR8B television to be a very good product! It is rewarding to know that you are enjoying the great pictures and that you feel the sound is perfect.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Mister
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Screen is clear and sharp. Very enjoyable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joseph,
That's great feedback! We are thrilled to hear you find the 55" BRAVIA XR8B OLED a good product and that you are enjoying the clear and sharp screen quality.
Thanks for choosing Sony.
Best regards, Eliab
Great OLED for the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great image on this television. The color is perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Thomas!
We are absolutely thrilled to hear that you are impressed with the image quality of your K-55XR8B television!
It is incredibly rewarding to know that you find the picture great and that the color is perfect. We put significant effort into ensuring our BRAVIA XR displays deliver accurate, vibrant, and stunning color performance.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
