Customer Ratings & Reviews

For those folks that own or have owned last gen Pioneer or Panasonic plasmas, OLED is the only technology that you will be happy with. Initially I went with an X900F LCD however after a week of use I could not live with the LCD "look" and lack of shadow detail, especially off axis, that plagues nearly all LCD panels. The X900F is a great TV for color and resolution and most anyone that is used to LCD or prefers the astonishingly bright image would be happy with it, but I was not satisfied compared to what I was used to. The Sony OLED provides a brighter image and higher resolution than any plasma to date and is the only worthy successor to that technology. It seems to handle motion well even without processing engaged and less then stellar sources looked satisfactory while 4K content looked great to incredible. Contrast and shadow detail are state of the art and in my opinion, are the most important attributes of a TV/monitor in providing a pleasing, accurate image. Advice to any Best Buy sales associates: ask what customers have currently! (something that was not asked of me initially)... Any folks that are coming from higher end plasmas; OLED is an easy sell and quite frankly the only technology that equals/exceeds what they're used to.

I have owned LG OLED TVs in the past and have been very satisfied. Their picture was the best I had seen so when the time came to get a new TV, I was ready to buy another LG - then the Magnolia Rep at Best Buy introduced me to this Sony Bravia OLED TV. WOW, those three letters really say it all. The picture is incredible - better than my old LG and I absolutely love the ANDROID TV that is built in. LG had smart aps and all that, but nothing like what ANDROID TV brings; easily integrated into both GOOGLE Home and Amazon Alexa. My Smart Home just got a lot smarter. I use a Denon Surround Sound system, but I was really impressed with the sound that is built into this Sony Bravia. Very full and rich!. Phenomenal picture, easy to setup and ranked one of the best TVs by Consumer Reports. it really was a BEST BUY!

Sony makes some of the best TVs available to watch. I own a 50 inch LED 900E. I also own a 55 inch Sony OLED A8F. The differences in the two when actually watching them is minimal at best. Android TV operating system is not bad once Sony updates to Oreo 8 version. The older 900E is updated so it is goodl to operate except Sony and Google still have not fixed a bug where you have to turn the TV on twice to get my sound system to play. On the A8F with the older Android version, the CEC and sound system work fine with the HDMI/ARC. The older Android is just bad. The picture is fantastic on both TVs. I bought the A8F OLED for the beautiful form factor. I needed the low stand to fit my built in shelves in the 55 inch size. I use a surround sound system so I also did not need the TV stand raised for a sound bar.

After many trips to different Best Buy and hours of research, I finally decided to go ahead and spend the money to get this TV. Sony has done a great job on the design and PQ but I am extremely disappointed to find out that this TV did not have the Dolby Vision. Right after I finished setting it up and update the software I played several shows on Nextflx that I know it’s in DV and for some reason it’s only showing it on HDR. I called their CS twice and they just don’t have a clue. I was told because the TV is too new and no updates yet, if that was the case Sony should not advertise this TV To have DV right out of the box. This could just be a bug but for the amount of money Sony is selling this TV it should be at least tested before they sell it to the consumer to make sure it has all the features that they advertised and it works. This could be a 5 start review if everything works but I will update my review once Sony figures out what’s going on with my TV.

We've always loved Sony TVs so buying this was a no brainer. The Android part was fairly glitchy in the beginning, but we got it sorted out with some updating/reboots. Alas, we had a blackout for a few seconds from a rain storm. The TV wasn't on at the time, but we were able to turn it on and then turned it off. Went back a while later to turn it on again and NOTHING. Called Sony support, tried everything, the LED light wouldn't even come on. It was out of warranty and the repair estimate came back at almost $1000 to replace the main board, the part alone is $700. Surprised how sensitive the components are in this because absolutely everything else in the house whether on a surge protector or not still works perfectly fine.

Great picture but the plugs are on the bottom under a compartment. If it is going to be mounted it would be ok but mine sits on a corner table so it would take 2 people to lift and unplug.

Well. It had a great picture when it worked. Now a little after the two year extended service plan expired (26 months ownership), the TV has died. TV was always powered through a very high-quality UPS/surge protector. About a month ago, TV started to need to be powered down completely, then would restart. Now nothing. Have gone through all of the steps recommended in "troubleshooting" - TV has voltage at the end of the power cord, but now, it will not do anything. Paid big $$$ for this. Now expensive junk. Will Not Repeat this mistake!

Don’t purchase. Dead pixels after 3 months. Sony will not honor it’s warranty.

Dissappointed. Wifi fails to connect Once or twice a week. i have to keep rebooting. Big Nuisance. I use it primarily for youtube and netflix. I use an ipad on the same wifi network and it connects properly every time.