Customer Ratings & Reviews

Hi Lambo,

That's fantastic feedback! We're thrilled to hear that the BRAVIA 5 Mini LED 4K UHD TV is delivering the best picture you've ever owned. The 120Hz refresh rate truly makes a difference in motion clarity, and we're delighted you're seeing that firsthand. We appreciate your patience with the setup and your continued loyalty to Sony. Thanks for choosing Sony.

Best regards, Eliab

Hello SteveE,

Thank you for choosing Sony!

We couldn’t be happier to hear that your K65XR50 TV delivers exceptional 4K picture quality and reliable performance. We sincerely appreciate your recommendation of both Sony and Best Buy, and thank you for sharing your positive experience with us.

Best regards,
-Fred

Hi Barettiie,

We are heartened to learn that your BRAVIA 5 has become a beautiful centerpiece in your living room and that you are finding the picture and sound to be flawless! We designed this series to strike the perfect balance between sophisticated aesthetics and high-end performance.

The flawless picture you're enjoying is thanks to our XR Backlight Master Drive, which precisely controls thousands of Mini LEDs to deliver breathtaking brightness and deep, authentic contrast. This, combined with XR Triluminos Pro, ensures that every color looks as vivid and natural as it does in real life. We are also thrilled that the Acoustic Multi-Audio system is standing out to you; by using sound-positioning tweeters on the sides of the TV, we ensure the audio follows the action on the screen, creating an immersive experience that matches the beauty of the display.

Thank you for making Sony part of your home entertainment.

Regards,
Dominick

Hi GeorgealbertR!
Thanks so much for sharing your feedback with us.
We feel privileged to know that you’re having such a great time with your first Google TV! It’s wonderful to hear that you’re a fan of the BRAVIA 5 features and that you’d choose Sony again for your next home theater upgrade.

We appreciate you choosing Sony!
Warm regards,
Estefany

Hi ChidatN,

It is truly wonderful to know that your experience with the BRAVIA 5 has been so positive! It is great to hear that you are enjoying the bright colors and sharp detail, and that the smooth Google TV interface and quick setup made getting started a breeze. We are glad that the solid build and overall value have stood out to you as well.

Thank you for making Sony part of your daily viewing.

Regards,
Dominick

Hi TracyA,

We are thrilled that you’re loving the size and vibrant picture of your 65" BRAVIA 5! it's great to know the clear sound is also meeting your expectations.

Thanks for choosing Sony.

Best regards,
Eliab

Thank you for the review, GatorJack!

We are thrilled to hear that your new Bravia 5 is living up to your expectations! It’s also wonderful to know that Kelvin and his associate provided such a flawless delivery and setup experience—we will be sure to pass along that positive feedback.

Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team

Thank you for the fantastic review, MarkP!

We are absolutely thrilled to hear that you have been a loyal Sony TV customer since the days of Trinitron! Your long-standing loyalty means a great deal to us.

It's incredibly rewarding to know that the K-65XR50 stands out as the best Sony TV you have ever had, and that you are experiencing the exceptional depth of color and sharpness we engineered it to deliver.

Thank you again for your continued trust and for your highly recommendation!

Best regards, Gus, Sony Social Media Team

Hi MarjorieG!
It is truly wonderful to know that you are finding the BRAVIA 5 worth every dollar. We are so glad that you are impressed with the vivid picture and the clear, strong volume and that you found it so easy to get your favorite apps up and running.

Thanks for choosing Sony!
Best regards,
Estefany

Hi BrendaM,

Thank you for your feedback on the BRAVIA 5 TV. We're glad to hear you're enjoying the colors, but we apologize for the sound lag you're experiencing. A common solution is to adjust the A/V Sync settings in Settings > Display & Sound > Audio Output. If the issue continues, please try testing a native TV app to see if the problem is with the Roku device or the TV itself.

Thanks for choosing Sony.

Best regards,
Eliab

Thank you for sharing your experience, Average!

We are so glad to hear that your new BRAVIA 5 fits perfectly in your space and that the installation team took great care of you. It’s wonderful to know you’re enjoying the picture quality and that it’s integrating seamlessly with your current sound setup!

Thank you for choosing Sony for your home.

Best regards, Gus, Sony Social Media Team

Hi NYuser,

We are thrilled to hear that the picture quality of your new Sony BRAVIA 5 mini LED is "light years ahead" and that you are enjoying the crisp, sharp detail! We are also glad to know the connection to your Dolby audio surround system was seamless.

Thank you for being a loyal Sony customer and for sharing your fantastic experience. Enjoy the incredible picture!

Regards,
Dominick

Hi Chris,

It makes us really happy to hear that your switch to the BRAVIA 5 has turned out to be the best replacement ever!

Moving from another brand is a significant decision, and we are thrilled that our picture quality has made such a positive impression on you. The BRAVIA 5 features our advanced XR Processor, which uses AI technology to intelligently enhance color, contrast, and clarity in real-time. Combined with the XR Backlight Master Drive controlling thousands of Mini LEDs, it’s designed to bring a new level of depth and realism to everything you watch. Knowing that you are enjoying this upgrade is exactly why we do what we do.

Thank you for making Sony part of your home entertainment.

Regards,
Dominick

Thank you for the fantastic review, TotalTechMember!

We are so pleased to hear that you love your new K-65XR50 television and that you find it to be an excellent product at a reasonable price. It's incredibly rewarding to know that Sony has been your go-to for 4K TVs for years and that you are always pleased with the image quality and performance of our screens. Your loyalty means a lot to us!

Thank you again for being a valued Sony customer and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Hello MichaelG,

Thank you for choosing Sony!

We’re honored to hear that you chose the Sony K65XR50 TV for your first purchase and that its extensive features have impressed you. It’s particularly rewarding to know that the seamless PS5 Remote Play capability has enhanced your family’s entertainment experience, reflecting the quality and innovation we strive to provide.

Best regards,
-Fred

Hi RobertD!
Thanks so much for taking the time to share your feedback on the K-65XR50 television.
It brings us great joy to hear that you found the setup process simple and the TV very user friendly. We're especially glad that the exceptional picture quality has made the overall experience worthwhile for you! We also truly appreciate your honest note about the sound.

We appreciate you choosing Sony!
Best regards,
Estefany

Hello CeciliaD,

Thank you for choosing Sony!

We're honored to hear that you're so impressed with your new Sony TV! It's fantastic to know that the picture quality is a significant upgrade from your previous television and that you're enjoying the overall quality of the K65XR50. We appreciate your loyalty and are delighted to have you as a valued customer.

Best regards,
-Fred

Hi BRUCEW,

We sincerely appreciate you taking the time to share your 5-star experience with the Sony BRAVIA 5. Knowing that the picture quality and overall performance have brought you this level of satisfaction is fantastic. Your recommendation to others is the highest compliment we can receive. Thank you for being a valued Sony customer!

Regards,
Dominick

Hi WilliamC,
Thanks for the wonderful review and for recommending us to others!
It is most rewarding to hear that both you and your wife are loving the new K-65XR50.

We're genuinely thankful you decided on Sony!
Best regards,
Estefany