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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 1646 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,646 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV so far! I love the color and there seems to be no blurriness from angles.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stacey, We're glad to hear that you are happy with this TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing BRAVIA XR A80K TV! Jay Sony_US

  • Rated 5 out of 5 stars

    Ballin on a budget

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Openbox for a Discount and the TV came in original box with all pieces and accessories. Big fan of this option. TV is a beaut.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyB,

      That's very nice to hear! We're glad to hear that you like the television.With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful tv. Fast operating system. Amazing picture. I find Sony tv to be the best

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff, That's great! We're glad to hear that! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Sony 65 inch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV couldn't ask for better one! We're very happy with everything even down to the geek squad setting everything up for us.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KimberlyW, Awesome! We are glad to hear that you are enjoying your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound but I I have seen way cheaper ones that I wish I had bought.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marv, We're glad to hear that you appreciate the picture and sound quality of this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly dont even need a soundbar withthis tv! Normally tv sound is terrible this one beats the mid teir sound bars out there

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Santo, Awesome! We are so glad to hear that you are enjoying the picture quality of your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Have been a Samsung customer for years now I am a Sony customer. Love this TV. I would recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenS, Thank you for the 5-star rating! We are glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony and for your recommendation! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Shop best buy for tv's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this tv. The colors are fantastic. The best buy guy was very helpful . Sony has been around a long time so that narrowed it down. I love that you don't have to sit directly in front of the tv to get a good view and the sound on this tv is really great and my hearing is bad. It was worth the price I paid. I recommend this brand and model to anyone who enjoys watching tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Freddy, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is the Best!! I love everything about this TV. Best Buy Customer Survive over all 3/5 Stars was not great and was not bad.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkP68, While are so glad to hear that you are happy with your new TV, We are sorry to hear about your shopping experience. We hope that you get to enjoy your new TV and get the best TV experience with our XR A80K TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that this TV may be difficult to see in a bright room, but it’s great in a bright room and in the dark! Love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryM! Excellent choice! We are so glad to hear that you are enjoying your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Well take care of!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, on time and they were totally pleasant the entire install. Thanks Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShannonN, Amazing! We're very pleased to hear that you had a great customer service experience. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv I have had. There is nothing like a Sony I used to have a flat screen back in the early 90’s

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bcobbjr, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and the feedback was more than I expected. Amazing product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Akinwandee, You pick a nice gift and we're glad that the recipient loves the TV. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    Happy with this TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Excellent picture. Easy set up. Remote clear and good size.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ImTommy, We are glad that you are happy with your Sony BRAVIA 4K smart Google TV. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love a Sony TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to be back with Team Sony! Picture is beautiful and tv is so easy to use!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happy, Thank you for purchasing the Sony A80K! We're thrilled you appreciate the incredible picture quality and ease of use of your Sony A80K. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great tv for streaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Awesome at streaming would recommend Thx

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Beautiful for 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv made it 1 year 1 month. Just out of warranty. Went from stunning to nothing in a year. Sony did honor warranty, but sent a refurbished tv that intermittent lises full picture and sound. Yes, we have surge protection. We have owned mostly Sony tv for over 10 years. None have had any issues.... except this oled. I don't recommend buying this tv without some kind of warranty. Best sound and picture for sure, while it works.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cyberia, While we are glad to hear that you were happy with the picture and sound quality of your Sony TV, we are sorry to hear about your experience with your replacement TV. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please try a power reset or restart of the TV. Please try using the remote controller to power reset the TV. Press and hold the POWER button until Power off appears on the screen.

      For more troubleshooting steps on this issue, please follow our related TV article link: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00030375

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:
      Case ID:

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is the only tv to buy i have lg also 3 samsung good tvs but as good as sony i do think sony is over priced

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve, Thank you for the 5-star rating! We are glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    I’ll use Best Buy for all my electronic needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most enjoyable experience I’ve had buying a TV. Our sales person was knowledgeable and explained our options in terms we could understand

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hurricane, We are thrilled to hear that you are enjoying this BRAVIA XR A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for sharing this review. Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 65"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture from all angles. Great picture quality and brightness.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardL, We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony. Jay Sony_US