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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1646 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,646 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    mike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clean picture.bright colors.set up was very easy.love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi malibumike, We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for sharing this review! Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    thumbs up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great look great color even better tv decent price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Latz, We're glad to hear that you appreciate the picture quality of this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for sharing this review! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    So Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We chose this specific tv because of the sharpness of the image and vivid colors. It was much more money than we wanted to spend but the size was right for the space we have and it s very thin, which is great. We were encouraged to buy a sound bar because “…they don’t put money into the sound because it’s all about the picture quality.” The tv arrived and it took about two hours to get the wall and sound bar mounting brackets attached and the tv hung. We turned it on and immediately noticed a dent in the screen or in the image. The picture quality doesn’t disappoint, except for the defect. We called BB right away to report it and they were very prompt in sending someone out to exchange it. We hung the replacement tv and the SAME thing! A dent in exactly the same spot of the screen. You can’t really see it until the tvs turned on. I also don’t recommend the sound bar unless you want a thunderous experience every time to watch tv. It’s so loud and booming that we have a hard time hearing dialog over the other sounds. My husband is so upset because it’s a very expensive purchase! It must be the way they’re boxed or shipped but he was so frustrated that he said to just return it and we’d never buy from BB or Sony again. I didn’t make the call the 2nd time. I’m astounded that 2 tvs can have the same defect. It was either keep it or return it and not try a third time. Not happy at all!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KOMO,

      Thank you for the review and we do apologize for the inconvenience. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We are sorry again for the inconvenience and hope to speak to you to resolve this matter.

      Regards,
      David Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    sony oled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture is very good tried a lg oled i think the picture was a little sharper but i like the ease of use better on the sony

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi unhappy, Thank you for taking the time to review the BRAVIA XR A80K TV! With this TV, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sony this is by far the best quality TV I've ever owned. This TV replaced my 50 inch plasma ssmsung which by the way still looks good. I've watched various sitcoms movies music videos the picture is amazing sound is ok but i also bought a sound bar so i am good lol. If you have the money this TV is worth it. I.p.o

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juan5, We're glad to hear that you love this BRAVIA XR A80K TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Tv I’ve ever got, specially for gaming. Definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ivanio,

      Thanks for commenting! We are very happy to hear your satisfaction with the amazing performance of your XR65A80K, especially when gaming. We truly appreciate your recommendation!

      With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really debating between this TVand the LGC2, ultimately chose this one. No regrets. Picture is extremely clear, and works well in a bright room. I chose this one because it has a little better antiglare compared to the LGC2.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daniel, We're glad that you chose the BRAVIA XR A80J TV. With this TV, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Sony top of the line television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome , worth every penny & then some. If it is attainable for you , you wont br disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarekJ, That's cool! Thank you for the 5-star rating and for purchasing our BRAVIA XR A80K OLED 4K TV. We're thrilled to hear it meets your needs and expectations. Glad to know your investment is worth it. We always strive to deliver the best picture quality with our TVs. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    My new TVs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Techs were awesome. They designed my system upgrades and installed them quickly and perfectly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for commenting, DavidF!

      We are so happy to know your satisfaction with the amazing installation service of Best Buy. We hope that you are enjoying the superb performance of your new XR65A80K. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.

      Thank you for the perfect star review and for choosing the best brand, Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv I could have had, the graphics on my ps5 are great, I recommend it 100%.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CarlosO, We are glad that you now have the best smart TV for your PS5. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for your purchase. Enjoy your games! Vincent Sony_US

  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV ever. The high-resolution, perfect sound system

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShoSho, we're glad you are enjoying your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv had it almost for a year now and I wouldn’t go back

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexisM, Thank you for the great review! We're so happy to hear that you're satisfied with your purchase. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Amazing picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost the remote right off the bat. hard to find replacements for that one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyanS, While we are glad to hear that you are happy with the picture quality of the TV, we are sorry to hear that you're missing the remote controller of the TV. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    awesome tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the tv for over 6 months now it’s a great TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fidel, we're glad you are enjoying our product! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Picture quality, colors and details outstanding. Particularly on 4K movies & high definition sports. Add a sound bar & it’s a thetre like experience. Wall mounted my 65” TV done by Geek squad. Super knowledgeable & professional. Held me calibrate settings to my preferences. Extremely satisfied all the way around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tony, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer snd manger very nice Helpful im go tell my friends about best experience with best buy

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ilham, we're glad you like our product. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Love Sony TV's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, smooth and easy menus, over all very happy with our purchase. Love Sony TV's!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechThomas, we're glad you are happy with the menu and picture quality of our product. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing SONY! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best oled ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors are amazing, except for sound, I m planning to purchase a sound bar from sonos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ADIT,

      Thank you for the 5-star rating and we're glad to hear that you like the picture color quality and sound of the TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony 65" 80 K Bravia XR Oled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with quality. I was deciding between the LG and Sony but I'm a Sony man from way back.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roger, we're glad you are happy with your purchase! With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing SONY! ~Earl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture on this TV. The blacks are amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gamer, That's great! We're glad to hear that you love this BRAVIA XR A80K TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Jay Sony_US