Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,647 reviews
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
SONY an Excellent TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV, the picture is great, and all the features are current and easy to use. If you want a leading edge TV the Sony BRAVIA XR OLED is an excellent selection.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Gardner, That's great! We're glad to hear that! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80K. Jay
Rated 5 out of 5 stars
Great TV. But go prepared with research.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV. When purchased, there was a Sony specialist there on location. The only thing I would say is that there should always be a Best Buy associate there to help. When I was asking about competitive brands. The guy would not help me. Had there been a Best Buy associate there I could have gotten better feedback across all brands. However, I have done my own homework, and knew what I was looking for. But for the casual shopper this was not the optimal experience. As a casual shopper and buyer, I would want to know details about all TV’s being considered not just one brand.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JCS1083, Thank you for taking the time to review the BRAVIA XR A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony. Jay
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great purchase!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful picture, clarity and quality. A wonderful improvement over our previous television. We were in process of cutting the cord and couldn’t be happier.
I would recommend this to a friend
Brand response from SonyListens
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Hi KSCN, Thank you for the great review! Good to hear you like the overall picture quality of your Sony A80K. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
Rated 4 out of 5 stars
Sony should make it better
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
T5v works good I like it would uy again tv should be brighter an better sound
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi CharlesS, Thank you for taking the time to review the BRAVIA XR A80K TV. With this TV, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option. Thanks for sharing this review. Jay
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
So worth it!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s winter. If you have to be stuck in the house, this is the tv you want to be watching. From the picture quality to the sound, Sony does not disappoint.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi DianaD, We're very grateful for this positive feedback! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing BRAVIA XR A80K. Jay
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Sony OLED
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect sized television, excellent colors, right out of the box, it was watchable.....Sony does it right....and BEST BUY does too....! Highly recommended...!
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi BigDog1, We are happy to hear you are enjoying the picture quality of the BRAVIA XR A80K TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for the recommendation! Jay
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Buyer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture quality is far greater than I thought. I have always loved Sony products but this is my best purchase.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Number1coach, That's great! We're glad to hear that! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing BRAVIA XR A80K TV! Jay
Pros mentioned:
Color
Rated 5 out of 5 stars
A Good Buy..
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not one single problem. Thus far a perfect OLED TV. Replaced an LED TV from 2009 with this. No comparison, the black colors especially, are true black, not gray.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi SocratesAndthem, We're glad that you chose this TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing BRAVIA XR A80K TV! Jay
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great OLED tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love our 65” Sony OLED smart tv. The picture is amazing and we especially love watching our sports on it Go Phillies! The aesthetics of the tv are very nice as well.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi GreatServiceThankYou, We're glad to hear that you love this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony. Jay
Rated 4 out of 5 stars
Good product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome television. Bright display. Easy operation and operating system
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Ravi, Awesome! We're glad that you like the picture quality and ease of operation. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great OLED tv
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv is AMAZING! The picture quality is outstanding. Hooked up to my Definitive Technology Audio System it completes the whole theater experience.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Tazman, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
65 in TV and sound Bar..
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture is so clear. The 65 inches make it look like your in the movies. We also got a sound box, so on some programs it has sound around. So cool...
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Rosey, We're very grateful for this positive feedback! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80K TV! Jay
Pros mentioned:
Picture quality
Cons mentioned:
Remote control
Rated 1 out of 5 stars
Should have went with the cheap tv.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Picture is beautiful. But the tv freezes constantly and needs to be unplugged and restarted. The remote lag/delay is also annoying.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi BrettB, thanks for choosing and purchasing our product. We're glad you like the picture quality of the A80K. We're sorry to hear that you have an issue with the TV. Please isolate the issue by following these links:
May we contact you to help? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the A80K
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely, Earl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
AWESOME TV !!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is Amazing. What a huge difference in Picture. The tv is so Thin. There no going back. Once you have an OLED.... it changes your view on movies.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi EZAXES, We are happy that you like the picture quality of your new Sony BRAVIA OLED TV. We always strive to deliver the best picture and sound quality with our TVs. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for your purchase. Enjoy! Vincent
Rated 4 out of 5 stars
TV review
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The TV is fine, installation was OK but there was a
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JoanReeves, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great OLED panel
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Outstanding. it replaced a 12 y/o plasma that looked pretty good, but this is X times technology advancements and picture quality. Outstanding.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi HarryP, We're glad to hear that are happy with the picture quality of this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great screen only wish it was a dumb tv.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a great tv, the picture on it looks awesome, very happy to have gone with OLED. Only thing that would have made it a 5 star tv would be if it wasn’t a smart tv. Otherwise great tv. Sound quality is just ok but at least it gets loud enough.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Baycun, Thank you for taking the time to review the BRAVIA XR A80K TV! With hands-free voice control built into Google TV, you can set aside your remote and simply use your voice to control your TV. Ask Google to find a specific title, search by genre, and get personalized recommendations on what to watch by saying, “OK Google, what should I watch?” Even get answers on screen, control smart-home devices and more.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Jay
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Sony A80K 65” OLED
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this Tv and google smart. Got it for a great sale price also for being the newest model out when we bought it. Great graphics and speed ease of use for apps
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi RingReview, Awesome! We're thrilled to hear that you love this BRAVIA XR A80K TV. With this TV, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony! Jay
Rated 4 out of 5 stars
Sony tv
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Second day picture went black. This happen with the first one.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi Terrence, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the picture on your new TV. Please follow this link to isolate the issue:
If you require any additional support in regards to this product, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number:
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing SONY. ~Earl
Pros mentioned:
Color
Rated 5 out of 5 stars
Sony make the best TVs
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is nothing short of amazing. I purchased this item as a package deal with the PS5. The best decision ever. The black levels are amazing
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi RasHeru, Awesome! We're pleased to hear that you are enjoying your new TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin