Customer Ratings & Reviews
- Model:
- XR65A80K
- SKU:
- 6502609
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Wow!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spectacular picture quality1 What is not talked enough about is the fact that Sony produces, hands down, the most accurate flesh tones of any manufacturer in the industry.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RTHealy, We're very grateful for this positive feedback! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80K TV! Jay
Great TV. But go prepared with research.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. When purchased, there was a Sony specialist there on location. The only thing I would say is that there should always be a Best Buy associate there to help. When I was asking about competitive brands. The guy would not help me. Had there been a Best Buy associate there I could have gotten better feedback across all brands. However, I have done my own homework, and knew what I was looking for. But for the casual shopper this was not the optimal experience. As a casual shopper and buyer, I would want to know details about all TV’s being considered not just one brand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JCS1083, Thank you for taking the time to review the BRAVIA XR A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony. Jay
- Pros mentioned:Picture quality
Great purchase!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful picture, clarity and quality. A wonderful improvement over our previous television. We were in process of cutting the cord and couldn’t be happier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KSCN, Thank you for the great review! Good to hear you like the overall picture quality of your Sony A80K.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
Sony should make it better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.T5v works good I like it would uy again tv should be brighter an better sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesS, Thank you for taking the time to review the BRAVIA XR A80K TV. With this TV, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option. Thanks for sharing this review. Jay
- Pros mentioned:Picture quality
So worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s winter. If you have to be stuck in the house, this is the tv you want to be watching. From the picture quality to the sound, Sony does not disappoint.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianaD, We're very grateful for this positive feedback! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing BRAVIA XR A80K. Jay
Sony 65" Bravia XR A80K
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great tv while it was working. It quit working less than after 2 years of ownership.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Sony OLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect sized television, excellent colors, right out of the box, it was watchable.....Sony does it right....and BEST BUY does too....! Highly recommended...!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigDog1, We are happy to hear you are enjoying the picture quality of the BRAVIA XR A80K TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for the recommendation! Jay
- Pros mentioned:Picture quality
Buyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is far greater than I thought. I have always loved Sony products but this is my best purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Number1coach, That's great! We're glad to hear that! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing BRAVIA XR A80K TV! Jay
- Pros mentioned:Color
A Good Buy..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not one single problem. Thus far a perfect OLED TV. Replaced an LED TV from 2009 with this. No comparison, the black colors especially, are true black, not gray.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SocratesAndthem, We're glad that you chose this TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing BRAVIA XR A80K TV! Jay
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome television. Bright display. Easy operation and operating system
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ravi, Awesome! We're glad that you like the picture quality and ease of operation. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Great OLED tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our 65” Sony OLED smart tv. The picture is amazing and we especially love watching our sports on it Go Phillies! The aesthetics of the tv are very nice as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreatServiceThankYou, We're glad to hear that you love this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony. Jay
- Pros mentioned:Picture quality
Great OLED tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is AMAZING! The picture quality is outstanding. Hooked up to my Definitive Technology Audio System it completes the whole theater experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tazman, That's great! We're glad to hear that!
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
TV review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is fine, installation was OK but there was a
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoanReeves, Awesome! We are so glad to hear that you are happy with your new TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture qualityCons mentioned:Remote control
Should have went with the cheap tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is beautiful. But the tv freezes constantly and needs to be unplugged and restarted. The remote lag/delay is also annoying.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BrettB, thanks for choosing and purchasing our product. We're glad you like the picture quality of the A80K. We're sorry to hear that you have an issue with the TV. Please isolate the issue by following these links:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00167132
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00141896
We highly recommend updating the software of the TV to the latest one. Please check this link for more details:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/downloads
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A80K
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Earl
- Pros mentioned:Picture quality
65 in TV and sound Bar..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is so clear. The 65 inches make it look like your in the movies. We also got a sound box, so on some programs it has sound around. So cool...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rosey, We're very grateful for this positive feedback! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80K TV! Jay
- Pros mentioned:Picture quality
Great OLED panel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding. it replaced a 12 y/o plasma that looked pretty good, but this is X times technology advancements and picture quality. Outstanding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HarryP, We're glad to hear that are happy with the picture quality of this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
AWESOME TV !!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is Amazing. What a huge difference in Picture. The tv is so Thin. There no going back. Once you have an OLED.... it changes your view on movies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EZAXES, We are happy that you like the picture quality of your new Sony BRAVIA OLED TV. We always strive to deliver the best picture and sound quality with our TVs. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Great screen only wish it was a dumb tv.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great tv, the picture on it looks awesome, very happy to have gone with OLED. Only thing that would have made it a 5 star tv would be if it wasn’t a smart tv. Otherwise great tv. Sound quality is just ok but at least it gets loud enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Baycun, Thank you for taking the time to review the BRAVIA XR A80K TV! With hands-free voice control built into Google TV, you can set aside your remote and simply use your voice to control your TV. Ask Google to find a specific title, search by genre, and get personalized recommendations on what to watch by saying, “OK Google, what should I watch?” Even get answers on screen, control smart-home devices and more.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Jay
Sony tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second day picture went black. This happen with the first one.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Terrence, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the picture on your new TV. Please follow this link to isolate the issue:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00173830
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing SONY. ~Earl
- Pros mentioned:Ease of use
Sony A80K 65” OLED
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Tv and google smart. Got it for a great sale price also for being the newest model out when we bought it. Great graphics and speed ease of use for apps
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RingReview, Awesome! We're thrilled to hear that you love this BRAVIA XR A80K TV. With this TV, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony! Jay