Customer Ratings & Reviews
- Model:
- XR65A80K
- SKU:
- 6502609
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color
Sony make the best TVs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is nothing short of amazing. I purchased this item as a package deal with the PS5. The best decision ever. The black levels are amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RasHeru, Awesome! We're pleased to hear that you are enjoying your new TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Picture dark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture except that it takes some manipulation to get it bright enough. Factory default is definitely way too dark unless you set to “vivid”. But then the colors seem unnatural. My only complaint so far. Other than that, great TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rt68, we're glad you like the picture quality of our product. We're sorry to hear that you have an issue with the brightness of your SONY unit. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. Please check this link for more details:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl
Nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV wasn’t all is cracked up to be. But it’s still a nice TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleB,
Thank you for the purchase and we're glad to hear that you like the television. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing Sony!
-David
- Pros mentioned:Oled
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony A80K is as nice as I expected. The OLED has deeper blacks than our previous Sony LED and 4K content looks great. We are pleased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ToddG,
That's fantastic! We are so happy to know that you are well pleased with the exceptional picture quality and superb performance of your new XR-65A80K.
With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.
Thank you for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Color
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compared to my last LED tv, this oled TV is so much brighter and the gaming settings produce a very fast response time. Highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RatedByChris,
Fabulous! Thank you for sharing your amazing experience with the XR-65A80K. We are so happy to know that you are well pleased with the exceptional performance of this TV, especially when gaming.
With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.
Thank you for recommending our A80K and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Great Picture and easy to Set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.an outstanding OLED TV, clear picture..sound is very good, but better with sound bar or speaker
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JCC1, We're very grateful for this positive feedback!
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for sharing this review! Jay
- Pros mentioned:Picture quality
Amazing picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with this purchase. This Sony is awesome! We've had it a little over a month now and I can't find anything I don't like about it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steven, That's awesome! Choosing this TV will definitely be worth it. We are thrilled to hear that you are satisfied with your purchase and you like everything about this great TV. You’re now able to enjoy immersive, engaging cinematic experience in your home. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for purchasing the 65" A80K and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Great TV and Solid picture
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and light and thin and great picture quality and access to apps. Make sure you get Geek Squad to install. They make it happen.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TJMC, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Good Picture, Great speaker sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an older TV and can now see a lot more of the picture that I have been missing. No need for a soundbar. Sound is loud enough.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi fst141, we're glad you like the picture and sound quality of our product, With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a beautiful picture of on the screen. The images are so sharp, and the colors so vivid. I think this tv is worth every penny!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bobbo, Excellent! We're happy to hear that you are loving the picture quality of your TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
Bravia xr a80k 4k HDR
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The user friendly quality is lacking for the old population
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CynthiamB, Thank you for taking the time to review the BRAVIA XR A80K TV. Please use the help guide for your reference. This Help Guide explains how to use this TV. You can also refer to the Setup Guide for descriptions about TV installation, and the Reference Guide for information such as specifications, and wall mounting of this TV.
The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony. Jay
- Pros mentioned:Picture quality
Sony 65: Bravia XR A80K
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the Sony 65” OLED Bravia for 3 weeks and so far I love it. The colors are sharp and the sound is excellent. I highly recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarloM, Awesome! We're lad that you are loving the picture and sound quality. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony. Erin
- Pros mentioned:Color
Bravia TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful deep, rich color. Sound very good. Easy set up. Works very well in my great room where the light is variable through out the day
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Barbara, That's great! We're glad to hear that! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80K TV! Jay
- Pros mentioned:Color
Love this tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and clarity. Hooked up my sonos sound system to it. Great buy. Loved my samsung curve. But this is even better. Can't go wrong with Sony
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Everyoneknowsusthere, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Review of Sony - 65# Class Bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with our purchase. The picture is very crisp and clear and the sound is far better than what we had expected.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, RAHCRH! We're glad that you love your new TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. -Craig
- Pros mentioned:Picture quality
Sony 65" Bravia XR A80K HDR OLED TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After comparing three different TVs - this Sony, the LG C2 and the Samsung, Sony came out on top. The picture is great. Buy one today!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi djohnston1998, We're glad to hear that you chose this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for sharing this review! Jay
- Pros mentioned:Picture quality
Sony tv to finally replace 60 plasma
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great tv … that being said I might have gone with a non oled if I had to do it offer again … Sound is great … picture and gaming …
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Paul, That's really great! We always strive to deliver the best picture and sound quality with our TVs. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for your purchase. Enjoy your games! Vincent
- Pros mentioned:Picture quality
Senior Citizen Sony Lover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality and clarity of sound on this tv are excellent. It is well worth the cost.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WandaA, We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA OLED TV. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for your purchase. Enjoy! Vincent
Sony TV.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended to anyone want to purchase SONY TV brand. I have one TV with issue in the screen. SONY customer service said they cannot fix because they don’t make screen anymore.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BassamA, Thanks for reaching out and we're sorry if you're having issues with your TV. May we know specifically what that issue is on your TV screen so we can assist? In the meantime, we have troubleshooting guides available in our support site that can help you resolve issues with your TV screen.
Unfortunately, due to the current Best Buy phishing protocol for your protection, we cannot provide a direct email or phone number for customer support as of now. Please find Sony Electronics' Support information: Go to our support website > click on “Support” > scroll down click on “Contact Support” > click on "(select your product type)" and from there you'll see different ways to contact us.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Name:
BestBuy Username:
Model Number:
Question/concern:
Telephone Number:
Additional Information regarding your TV:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
- Pros mentioned:Picture quality
Sony tv review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.enjoying the sony tv. wish I had gotten the better price that was offered right after it was purchased.like the sony core 5 free movies
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WASHERINSTALLATION, We are thrilled to hear that you are enjoying your new Sony BRAVIA 4K smart Google OLED TV. Your new BRAVIA A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. Thank you for choosing Sony! Vincent