Customer Ratings & Reviews
- Model:
- XR65A80K
- |
- SKU:
- 6502609
Customer reviews
Rating 4.7 out of 5 stars with 1647 reviews
(1,647 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv so far. A lot of apps and picture is so clear. The sound is hard to regulate. Messed with settings so it is better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Happytohavenewtv, We are glad that you like the apps and picture quality of your Sony BRAVIA 4K smart Google TV. Your new A80K TV has an intelligent TV processing technology with Cognitive Processor XR that delivers natural and realistic picture quality. You will also enjoy streaming high-quality 4K UHD quality movies with the BRAVIA CORE app. We are sorry to hear about your concern with the sound settings. You can always return all sound settings to factory default settings by selecting RESET under sound settings so you can set your preferred sound settings again: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_02.html. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 65" TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality television at an affordable price Really good picture and big enough to make you feel like you are at the movies!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HamiltonBeachStandMixer, We are happy to hear you are enjoying the quality and price of this TV!
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for sharing your positive review! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am in love with this tv! The picture is amazing, the colors pop! The sound quality is excellent as well!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Drob, We're glad to hear that you love this TV. With the BRAVIA XR X90K Full Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K picture, powered by the Cognitive Processor XR™. With immersive picture and sound, and sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The view of this TV is amazing! I can literally see everything clearly and smooth! My family are enjoying watching Anime!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Munchkin, That's great! We're glad to hear that! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80K TV! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best TV ive ever owned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came from a 55" 2020 Samsung series 8 TV to this 65" Sony a80k OLED the screen is bigger and better in every way.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tyty, Awesome! We're happy to hear that you are enjoying your new TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony OLED 65"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV picture is 2nd to none - used to own the LG OLED and the picture quality of this Sony is even better IMO.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyBraviaOLEDxR77, Thank you for taking the time to review this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice picture, easy setup, the brightness is not perfect even in a dark room I need to use the vivid setting
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnM, Excellent choice! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Will buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Crystal clear, super hugh definition, and absolutely fantastic color contrast. Wel worth the purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bravia, We're glad to hear that you love this TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony! Jay
Rated 3 out of 5 stars
Had to return
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Possibly it might of been just a bad pannel but I didnt like this tv. The picture quality was lackluster and not sharp and bright. Tried tirelessly to adjust the picture quality but to no avail. For the price not worth it, had to return.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Krick, We're sorry to hear about your issue with this TV. We apologize for any inconvenience. If you still have this TV, please ensure your TV has the latest firmware installed by going to Help > System Software Update > Software Update. Please take note that the actual display may vary or some settings may not be available depending on your model/country/region and the content you are watching. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size.Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.
Also, you can check the troubleshooting steps from this link to isolate and resolve this issue. https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00200862
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the A80K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and brightness. The sound was hooked up to new speakers so I cannot rate the sound quality per se.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi speakercable, Thank you for taking the time to review the BRAVIA XR A80K TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality. Using Sonos sound bar - excellent. Set up still needs attention from Geek Squad.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, We're glad to hear that you are happy with the picture quality of this TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing Sony. Jay
Rated 5 out of 5 stars
TV Installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 65" SONY Bravia was installed in my home by a Geek Squad Team, they were quick, knowledgeable, tidy, patient and thorough. They knew what they were doing and did it. I could not ask for better service. The installation required mounting the TV in a space whichc had a mount and holes from the older TV. They were able to place the new TV exactly where the old one was without requiring other cabinets or fixtures to be removed or relocated.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacquesC,
Great! We're glad that installation was done professionally. We hope you also enjoy this amazing TV. With the BRAVIA XR A80K, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Topviewing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony Bravia is a great product and well worth the money. Easy remote with great responsive sound and viivid picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Newseason, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for sharing your review! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Bravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best quality I’ve ever seen in a tv, will highly recommend if you want to see a better picture than the theater
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bravia, We're glad that you are happy with the quality of this TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80K TV! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good picture used a sonos sound bar that makes the package wonderful. Glad I had the geek squad set it up was heavy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jime, we're glad you like the picture quality of our product. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is excellent for family movie nights! Grab your popcorn and drinks with the family and enjoy the view.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Felix, That's great! We're glad to hear that! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing BRAVIA XR A80K TV! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Geek squad yo the rescue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this tv. Was not what I thought I wanted when first looking but am so glad it was a suggestion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnson, We're glad to hear that you are happy with this TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80K TV! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a little hard of hearing and this tv with speakers in front is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fronthear, Thank you for taking the time to review the BRAVIA XR A80K TV! You can configure various settings related to the TV’s sound such as sound quality and sound mode. The actual display may vary or some settings may not be available depending on your model/country/region, TV settings, and the connected device. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Happy so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchase so far (have owned for one month). Decided to upgrade to OLED after seeing at the store.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi paconurmi, We're glad to hear that you are happy with your purchase! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for choosing Sony! Jay
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent Picture Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy help me select the best product for the money and I’m extremely happy with the picture quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkL, We're glad to hear that you are happy with your purchase! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80K TV! Jay




















