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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 1647 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,647 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Greatest Tv Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Tv. Shows Crystal Clear Pictures and My PlayStation is Compatible. I’ll probably have this tv for Years

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Orlando, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with great pictures. Motion on football games is very good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkN, We're very grateful for this positive feedback! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice picture , gives a 3-d effect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture, have had about 1- month so we will see how it holds up but satisfied as of now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vincent, We're glad to hear that you are happy with this TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound quality are amazing. When viewing sporting events you feel as if you are in the venue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rmmm, We're very grateful for this positive feedback! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing BRAVIA XR A80K TV! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Is Still Tops!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our new Sony 65' Bravia XR OLED for over a month. The picture is stunning. We recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Setup, We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful color!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was worth the purchase given the clarity of the screen/colors - which is why I bought it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolineC, We're glad to hear that you are happy with your purchase! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for sharing this review! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Win, win, win

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV. The picture is sharp and clear. The contrast is amazing and it uses less energy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi spmfred, Awesome! We're pleased to hear that you are enjoying the picture quality of your new TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    OLED all the way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you adapt to the perfect picture, go look at another TV to get a whole new appreciation for this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rockaholic, Thank you for taking the time to review this TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. 4k content is extraordinary. The only knock is that most 4k movie content can only be played in letter box. Picture aspect is greyed out and cannot be changed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeithF, Thank you for taking the time to review the BRAVIA XR A80K TV! To experience the highest quality picture on your TV, the video source should be the same quality (HD, 4K, etc.) as specified for your TV. Check the Poor quality picture conditions for additional information. Refer to this link for more details: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00166842.

      If you are unable to resolve your concern, please chat with us from Sony’s e-support webpage.

      Hope this helps! Jay Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and clarity. Integrated electronics work well in system. Great setup by Geek Squad.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlanL, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia OLED 65”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb television! Beautiful picture, smooth movement. Excellent integration with SONOS ARC SURROUND SYSTEM.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David, We're glad that you are happy with this BRAVIA XR A80K TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really pleased with the picture quality. The sales staff was really helpful with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanS, We're glad to hear that you are happy with the picture quality of the BRAVIA XR A80K TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for sharing this review. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy it over LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound quality. Wish I went with a bigger set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamoeunL, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    SONY BRAVIA 55"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent clarity, refresh rate, and color. Simple to setup and customize to add sound bar and internet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DAHAZ, We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is a great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is a very good picture .  I would also said has a nice quality .  a brand that I trust.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the perfect star review, BestBuyNow! We're thrilled to hear you are satisfied with the incredible picture and amazing quality of the XR-65A80K.

      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.

      Thank you for trusting Sony! Enjoy!

      - Romeo Sony_US

  • Rated 3 out of 5 stars

    Just Okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing about the TV that wows me. Don't like the fact that I can't get Xfinity Stream on the TV. Everytime I turn it on I have to push about 3 buttons just to get to the last channel I watched in the apps.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CatC,

      We regret to learn you're not having the best experience with the TV and it hasn't performed to your standards. Unfortunately, it is not currently possible to install the Xfinity Stream app onto this A80K series as of the moment. As an alternative, you can use the built-in Chromecast feature to cast the content from the Xfinity Stream app on your mobile device to the TV. Know that we take all feedback seriously and will pass your suggestions along to the proper team for future enhancement.

      You can go to the Home menu and select contents where you left off. For Adding TV apps to favorites quick-menu, underneath the recommendations bar on your Home screen, you'll find the "Your Apps" quick bar. Move to the right and select the "See all" button. You can move the apps around this grid and change their display position.

      If you need further assistance regarding your concern, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great. The sound is not bad however a sound bar would be a great addition.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ACab, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony TV Delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with a beautiful picture. Problem was with the delivery. Geek Squad showed up with no TV, Re-scheduled and missed the delivery tie twice before finally showing up with TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JackO, We're sorry to hear about what happened. We recommend contacting directly the retail store regarding your concern. We apologize for any inconvenience.

      In any case that you need our assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication. Full Name: Best Buy Username: Telephone Number: Sony Model Number: Additional Information regarding your experience with the A80K: We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony! Sincerely, Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome TV with great picture quality! Great upgrade to the TV we had previously.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jameson, That's great! We're glad to hear that you are happy with the picture quality of the BRAVIA A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for sharing this review. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the picture but Alexa support is non-existant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture but cannot get Alexa to control and sound sync with Polk soundbar is wonky

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimS,
      Many thanks for the 5-star rating! We're glad you like the great picture quality of your new TV. However, we are sorry if you are experiencing some issues with the unit. Allow us to help troubleshoot these problems. Your Android TV device may not respond to the Amazon Alexa commands if you have network issues in your home. To resolve this issue:
      Use a different wireless router
      Reduce the number of devices connected to the same router

      You may also check these links below with information and troubleshoots steps:

      Controlling your TV with Amazon Alexa devices:
      https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/S1F1709

      Audio and video is out of sync:
      https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00026069

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks again for purchasing Sony! - Kris Sony_US