Customer Ratings & Reviews
- Model:
- XR65A80K
- SKU:
- 6502609
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 65" Class BRAVIA XR A80K OLED 4K UHD Smart Google TV for its exceptional picture quality, vibrant colors, and user-friendly interface. Positive feedback also highlights the ease of setup and the intuitive Google TV operating system. However, some users express concerns regarding the remote control's design and functionality, as well as limitations with HDMI 2.1 ports. A few customers also reported issues with the TV's reliability and higher price point compared to competitors.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Nice tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Picture quality is great.I’d recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mrgtp, We're glad to hear that you love this BRAVIA XR A80K. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for the recommendation! Jay
- Pros mentioned:Picture quality
Sony is superior!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound cannot go wrong with this purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DorotheaH, Awesome! We're thrilled to hear you're enjoying the picture and sound of this BRAVIA XR A80K TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
High quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the picture quality, highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Khantona, We're pleased to hear that you like the picture quality of your TV. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™️ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absoolutely LOVE our new TV!!! Such a good picture. So clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi herbie, Awesome! We're glad to hear that you love this BRAVIA XR A80K TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for sharing your positive review! Jay
So So Picture Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is not what I expected. I upgraded from a 12 year old SHARP TV and do not notice much of a change in picture quality. Disappointing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimP, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with the picture quality of your new TV. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. Please check this link for more details:
https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_01.html
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A80K
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, this is the newest version and I’m happy I got it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SharpKC860U, We're glad to hear that you're happy with this BRAVIA XR A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for sharing your review! Jay
- Pros mentioned:Picture quality
sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good picture and sound.the video is so clear,and crisp.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rich, Awesome! We're thrilled to hear you're enjoying the picture and sound quality of this TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for sharing this review! Jay
- Pros mentioned:Picture quality
Sony Bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, easy set up, excellent quality, very satisfied.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark, We're very grateful for this positive feedback! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing BRAVIA XR A80K TV! Jay
- Pros mentioned:Picture quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome picture. First time with Sony Television.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi joep120, we're glad you like the picture quality of our product. With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Sony- The one and only!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best in Class (not Samsung) for overall picture quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarBoR, Thank you for taking the time to review the BRAVIA XR A80K TV! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV awesome picture. Don't hesitate to buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JadicaM, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Sony tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, good picture Excellent customer service
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarleneF, We're very grateful for this positive feedback! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for sharing this review! Jay
- Pros mentioned:Picture quality
Fabulous purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and we love the size!! Fabulous purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bestbuytv, Awesome! We're glad to hear that you are happy with the purchase! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thanks for sharing the positive review! Jay
3 stars, just right in the middle
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sold on this, soooooooo, I went in there originally to purchase the C2 and I was told that Sony was cheaper at the time and that it was the same quality as the LG since the panels are made by LG anyway, which I already knew. Anyway, I purchased it went home wall mounted it the whole 9 yards, about a week into it we started noticing a weird white outline around the black colors either on people or on other things like backgrounds and houses and whatnot, i regulated the cold and even it was said it was calibrated, I’m an avid gamer as well, but I started playing the game SCORN, the blacks kept coming in and out the colors were so off and it made me nauseous, I had to stop playing and take it off completely, it was whatever, same day I put on barbarian the movie which is on HBOMAX and was good until again the white outline came on and I don’t think it’s the tv as a defective unit I just don’t think the colors were correct on the black and for it being a Oled I was upset, next day I put on the Northman and same darn thing, at this point I was irritated, took the tv down this is 2 weeks into the purchase, and went back to the store returned it and got myself a C2 which I am so far very happy with, no white outline not in and out in the colors and very responsive AI. Next time I’m trusting the reviewers online and my gut and get what I knew I was gonna get from the get go plus it was on sale so I paid the same as the Sony when that one was on sale sooooo win win for me!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Chris,
We're sorry to hear about what happened to this TV! This is definitely not the experience we wanted you to have on our products. We apologize for the inconvenience. You can isolate and resolve the issue by following the troubleshooting steps from this link: https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80k/articles/00200862.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the A80K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Pros mentioned:Picture quality
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous tv for PS5. Loved the brightness and picture quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gaming, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for sharing this review! Jay
- Pros mentioned:Picture quality
Looks Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony OLED is awesome! It looks great on the wall!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeborahW, That's great! We're glad to hear that! The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
My New Sony TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. Easy to set up and enjoy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardB, That's awesome! Good to hear you like the ease of setup and great picture and sound quality of your Sony A80K.
With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Sony Tv OLED 8 K
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality TV, I have never had anything like it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianB, We are happy to hear you are enjoying the quality of this TV! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture and super fast to work with your ps5 etc.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigRed, That's great! We're glad to hear that! With the BRAVIA XR A80K you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
65 inch Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new 65 inch Sony Has great picture quality and sounds
I would recommend this to a friendBrand response from SonyListens
Posted .Hi purchase, We're glad to hear that you love the picture and sound quality of this BRAVIA XR A80K TV. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony. Jay