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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1842 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,842 reviews
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, pairs very well with my PS5 Pro. The best non-oled tv i have personally ever used. Very pleased

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for sharing your experience with the XR65X90L, JusticeB! It brings us great satisfaction to hear that you are enjoying the excellent picture quality and that it pairs so well with your PS5 Pro. Our BRAVIA XR TVs are designed to deliver immersive, true-to-life 4K HDR picture and enhanced gaming experiences, making them a perfect match for gamers seeking top performance. Your feedback as the best non-OLED TV you have personally used means a lot to us. We hope you continue to enjoy your viewing and gaming sessions on your new TV. Thank you for choosing Sony!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Better than expected!!! Sony is ahead of the game!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, better than expected. Only outdone by tvs twice its price. Sony has wonderful pictures setting, no adjustments needed. Insanely impressive to game on, playing PS5 games on it is where I found it shines the best. Going from a Vizio 4k to a Sony 4k was night and day. Would buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayD,

      Very nice! We're glad to hear that you like the picture quality of the TV. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sorry, no title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice 4K smart TV. It replaces an old Sharp 1080P TV. I also bought a Sony soundbar and subwoofer which ran the price more than I wanted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello noname,

      Thank you for sharing your thoughts! It’s wonderful to learn that you are enjoying the product. The 4K smart XR65X90L TV is indeed a fantastic upgrade from your old Sharp 1080P model. With its breathtaking picture quality and cutting-edge features, we are confident that you will relish a completely transformed viewing experience. Additionally, incorporating a Sony soundbar and subwoofer is an excellent decision; it will significantly elevate your audio experience and breathe life into your favorite movies and shows. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. The picture quality is excellent and the colors pop. Once you make a few adjustments to the settings, the television is perfect for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Headset, We're thrilled to hear that the Sony - 65" Class BRAVIA XR X90L has made a great impression on you! This TV is widely regarded due to its Full Array LED technology, providing deep blacks, high contrast, and superior brightness. It also ensures that images are vibrant and lifelike, making the viewing experience highly immersive. Thank you for choosing Sony. Best regards, - Dominick Sony_US

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Sound quality fills the room nicely.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelH,

      Thank you for the 5-star review! We're thrilled to hear that you're enjoying the excellent picture and that the sound quality of your BRAVIA X90L fills the room so nicely. We designed this TV to deliver an immersive entertainment experience, and your feedback lets us know we've succeeded.

      Thank you for choosing Sony, and enjoy your new TV!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Happy customer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sony TV and picture quality is awesome. Happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Terry,

      We're thrilled to hear you're loving your new BRAVIA XR X90L TV! We've worked hard to deliver exceptional picture quality, and it's fantastic to know that you're having a great experience. We appreciate you taking the time to share your positive feedback.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia XR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been great so far. Just bought it three weeks ago. Love it so far. Picture is wonderful. Streaming hasn't been an issue. I enjoy the Bravia models of Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SandraW,

      Thank you for sharing your positive feedback on the XR65X90L. We are thrilled to hear that you are enjoying your new purchase and that the picture quality, streaming capabilities, and overall performance has exceeded your expectations. Your appreciation for our Bravia models truly motivates us to continue delivering high-quality products. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Excellent Picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Compatibility with our sound system. Super easy to hang on wall and set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rhiannon,

      Awesome! We're glad that you like the picture quality and user-friendly functions of the TV. It's also great that the TV works well with your home entertainment system. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I am so happy that I have decided to purchase this television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rafael,

      We're so happy that you're enjoying your new BRAVIA XR X90L TV. We're thrilled that it's a great fit for your needs and that you're happy with your purchase.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Good affordable Tv for gaming.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, I've had it for a few months. Love the high quality and the price I got it. Better than my last tv, especially when it comes to gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlfonsoR,

      Thank you for choosing Sony!

      We're thrilled to hear that you're enjoying your XR85X90L! It's great to know that the high-quality performance and competitive pricing have made a positive impact on your viewing experience. We're especially glad to hear that it's enhancing your gaming sessions!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Beau

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purchase. It is a nice tv. It was easy to set up and gets apps working

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi beau, You've made an excellent choice! Good to know you like the ease of setup and we're glad that the apps works great. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    What a picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and graphics quality for my son’s gaming experience! Compatible with his PlayStation and he is very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were well pleased with the service at the store and the knowledgeable young man that helped us. This product has been great thus far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback, DeniseH!

      We're happy to hear that you received excellent service at the store. This model boasts fantastic features, including exceptional sound quality, stunning picture clarity, and so many picture modes that allow you to enjoy every detail of your content!

      If you have any questions or further feedback, please don't hesitate to reach out to us.

      Thank you for choosing Sony!

      Best regards,
      Gus Sony_US

  • Rated 5 out of 5 stars

    Sony XR X90L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall picture quality is excellent ......met all expectations.....

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cisum,

      Thank you for the fantastic review! We're elated to hear that the Sony - BRAVIA X90L has checked all the boxes for you, and that you're enjoying the excellent picture quality.

      This TV was built to deliver stunning visuals with features like the Cognitive Processor XR for true-to-life images and Full Array LED with local dimming for incredible contrast. And it's wonderful to know all of these features and enhancing your viewing!

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Our favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Sony Bravia TV. Outstanding picture. Color is wonderful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CatherineC,

      Perfect! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good the sony TV color is so beautiful and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WeizhongH, Thank you for the positive review! We're delighted to hear that you like the beautiful colors and ease of use of your Sony X90L. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great TV, Beautiful picture, deep rich colors.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purcased an open box TV That failed after 3 days. I returned it and payed the upcharge for a brand new sealed TV, and its been great. Great picure. No glitchy apps, streams with no glitchyness like my older Samsung would. I approve of this TV, and would recommend it to anyone. This replaced a 2016 Model Samsung that had constant backlight issues. Hoping this will be better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnB, Choosing this TV will definitely be worth it! We're extremely pleased to hear our BRAVIA XR X90L Full Array LED 4K HDR Google TV meets your needs and expectations! We're also sorry to learn about what happened to your previous purchase. You’re now able to enjoy immersive, engaging cinematic experience in your home with this great TV. Thank you so much for the recommendation and for giving the product a perfect rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great but!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and so easy to use and add apps to!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CindyJo,

      We're so glad you're enjoying the beautiful picture and user-friendly interface of your BRAVIA XR X90L TV. We design our TVs to be both high-performing and easy to use, so your feedback is very much appreciated. Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Better than a QNED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brightness can actually almost match an Oled.Was planning to buy the TCL U7 but when i went to the store I was blown out how it is brighter than a QNED which was next to it especially when looking from the side.It was on the higher end on my budget but I had to get this tv.Im hoping that Sony would live up to its name when it comes to quality but so far its all worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdrianR,

      You made the right choice with the Sony X90L! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an “open box-excellent condition” and it was well worth the buy. Very happy with this tv.

    I would recommend this to a friend
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