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Customer reviews

Rating 4.8 out of 5 stars with 1842 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,842 reviews
  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and installation was also great. I would buy it again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    65'' Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this TV for over a year now, it has been a good TV with no issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Rcre,

      Thank you for choosing Sony!

      We're honored to hear that your XR65X90L TV has provided you with reliable performance over the past year. It's rewarding to know the product has maintained its quality and served you well without any issues. Thank you for sharing your positive experience with us!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds expectations. The only thing better than the SONY C.S. (only had to call once to get advice to correct issue) was the EXCELLENT C.S. by Dewitt, N.Y. personnel! However, there is a bigger issue that needs attention, and that is not being able to speak with someone at the store. Instead, your call is routed to a phone assistant/C.S./Sales associate. To speak with a store employee required I drive 42 miles (84 miles round trip).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DUTCH46,

      Thanks for sharing your review and experience with the X90L. We're glad that you like the performance of the TV. Your feedback about customer service is greatly appreciated. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Beauiful picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the store the display didnt look that good. They told me ti adjust settings at home and wow looks awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coltar10, we're glad you like our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Mounted my new Sony Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Television is awesome. Mounting bracket worked perfectly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SterlingF,
      We really value the time you took to express your thoughts about our Bravia X90L! We are really happy to hear that your XR65X90L television is working well and that the mounting bracket was a perfect fit! It's great to know that you're experiencing the full potential of our TV.

      Thanks for choosing Sony!
      Best regards,
      Stephanie Sony_US

  • Rated 5 out of 5 stars

    This is amazing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tryed a LG OLED because it was supposed to be so great. Well, I’m back to SONY. What a difference. I should have switched 10 years ago. This TV is LED and it is so much better than than OLED, and no more burn in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesH, You've made an excellent choice! We're very happy to hear that you're satisfied with your purchase and you appreciate the excellent LED display of your Sony X90L. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Home entertainment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have ever purchased with surround sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MarkD,

      Thank you for choosing Sony!

      We're immensely pleased to hear that you're enjoying your XR-65X90L TV and the immersive surround sound experience! It brings us great joy to know that our product has surpassed your expectations. Your feedback is incredibly important to us. Happy viewing!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Perfect For Us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and brightness of the picture. Easy install and setup. Delivered as promised and overall quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daffy, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony means high quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony’s Tvs never disappoint. Bought an A90J OLED few months back for watching movies and it was so good that I was sure my next tv will also be Sony. So far this is an amazing tv in terms of design, material, pictures quality and accuracy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Homan, great! We're glad you like your new TV! See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Super clear 4k

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a vizio before hand and I dont think ill ever go back. The sony has really stepped up their game and changed the way i watch TV now

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, It's great to hear that you're enjoying your upgrade Sony BRAVIA XR X90L TV! Your positive experience is valuable to us. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Rated 5 out of 5 stars

    Bravia TV excellence!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always offers the best quality & my new 65” Bravia is exceptional! A great picture & a quality product!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LarryZ49, Thank you for the fantastic 5-star review! We’re thrilled to hear that you’re enjoying the overall quality of your Sony BRAVIA XR X90L TV, particularly its stunning picture quality. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Rated 5 out of 5 stars

    RGJ 65 Bravia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, vibrant picture. All colors show through with no bleed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, RogerJ,

      Thanks for the review and the 5-stars rating! We feel privileged to know how much you are enjoying your Sony BRAVIA TV and the magnificent features it includes, such as its amazing picture quality, powered by Sony's intelligent Cognitive Processor XR, which enhances the range of hues and saturation, revealing extremely precise details within textures, and skin tones that look completely natural.

      Thanks for choosing Sony, have a fantastic day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size and beautiful screen. Easy connection with other devices

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, WCmw,

      Thanks for the review and the 5-stars rating! We are delighted to hear that you are loving your Sony BRAVIA TV! Its friendly interface and design makes it really easy to interact with and we are happy you are taking advantage of it, and its great picture quality!

      Thank you for choosing Sony, have a wonderful day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    The perfect entertainment addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV, a major upgrade. Highly recommend! Image clarity is unbeatable, our movie/show viewing experience is 1000 times better. Sound quality is amazing, and we have yet to purchase a sound system. Staff at the store listened to our wants and needs and led us to the perfect TV for us.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClaireC, That's awesome! Thanks for sharing your great experience with your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. With our BRAVIA X90L, you will see a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. It has Sound positioning tweeters, in additional to the TV speakers, which elevates the sound so what you hear matches the picture you see. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 4 out of 5 stars

    Picture clarity is very natural

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. Picture clarity is very natural. But sometimes, it hangs and had to pull off the plug, couldn’t power down using remote.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Sreeram,

      Thank you for choosing Sony.

      It's great to hear you're enjoying the natural picture clarity of your XR65X90L. We're really sorry for the inconvenience of having to unplug the TV when it freezes and doesn't respond to the remote. That's definitely not the experience we want for you.

      To help get these issues sorted, we recommend trying these steps:

      Update your TV's firmware: The latest firmware (version 6.8092) for your XR-65X90L often includes critical fixes for system stability and performance. You can find the update and instructions here: https://www.sony.com/electronics/support/lcd-tvs-android-x90l_x91l-series/xr 65x90l/software/00355753


      Perform a power reset: A simple power reset can often clear up temporary software glitches. Just press and hold the power button on your remote for about 5 seconds until the TV restarts. For more detailed steps, you can visit our guide here:
      https://helpguide.sony.net/tv/kusltn1/v1/en-003/08-01_03.html?hl=reset

      If the issue continues after the provided steps, or if you require assistance with any step, please contact Sony Support for tailored help: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    HDUB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony tv has a clear and vivid picture, characters almost appear to live in your space. Awesome tv!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Worm, we're glad you like the picture quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Sony X90L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very nice TV with a nice set of features. I would not recommend it for gaming but has a good picture and the sound is pretty good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you so much for taking the time to share your feedback on the XR65X90L, Kenn. We’re delighted to hear you’re enjoying the picture and sound quality, as well as the overall feature set of the TV.

      We also appreciate your honest input regarding gaming performance. Your perspective is important to us and helps us understand how the XR65X90L is meeting the needs of different users. While the XR65X90L is designed with advanced picture processing and immersive audio for a wide range of entertainment experiences, we recognize that every viewer has unique preferences when it comes to gaming features.

      If there are specific aspects of the gaming experience you feel could be improved, we’d love to learn more so we can continue refining our products. Thank you again for your detailed review and for choosing Sony.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Can’t lose with any Sony product. Good value for premium product. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardP, we're glad you like the picture quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Very Clear & Bright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Clear & Bright. Simplistic Operation, Full array back lighting is great. Good hardware with Solid Metal foot and adjustable foot assemblies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkF, Thank you for the fantastic 5-star review! We’re thrilled to hear that you’re enjoying the vibrant and crystal-clear picture quality, as well as the user-friendly features of your Sony BRAVIA XR X90L. We’re also glad you appreciate the design and adjustable stand. Thank you for choosing Sony! -Maria Sony_US

  • Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if its not an oled, this tv might as well perform as one! Brightness can be a bit heavy if your used to dark screens. That would be my only complaint if it was a real complaint to have. Lots of features, works anazingly with ps5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      H DavinC, We are thrilled to hear that you like the features of your new BRAVIA TV. You chose the best TV for your PS5. Thank you for choosing Sony! Vincent Sony_US

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