Customer Ratings & Reviews
- Model:
- XR65X90L
- SKU:
- 10187866
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
to a friend
Nice But Faulty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is nice. The apps are easy to use. Only problem is my tv keeps freezing on me. I have to unplug the tv for it to work. I will be contacting Best Buy to fix the problem.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeniseM,
Thank you for your purchase. While we are happy that you like the picture quality and how easily you can use the apps, we're sorry to hear that you are having some issues with the TV. Please allow us to help and turn this to a better one.
First, make sure the TV runs to its latest firmware version. Here's the link for the firmware update.
https://www.sony.com/electronics/support/lcd-tvs-android-x90l_x91l-series/xr-65x90l/software/00294706
Second, you may follow these helpful links for troubleshooting.
The TV Freezes When Watching a TV Program:
https://www.sony.com/electronics/support/articles/00167132?utm_source=glean
https://www.sony.com/electronics/support/articles/00159487
We'd like to make sure you are taken care of. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BestBuy Username:
Telephone Number:
Model Number:
Additional Information regarding your experience with the X90L:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
Marco
Sony 65" Bravia incredible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has enhanced clarity, and all the features are awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SusankR, we're glad you like your new TV! Thanks for choosing Sony. ~Earl
Satisfied Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Sony TV. The delivery and setup by the Geek Squad was simple and professionally done.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TerryH, Thank you for the 5-star review! We're thrilled to hear that you find your Sony BRAVIA XR X90L TV's overall quality excellent. It's also great to hear that you had the best experience with the installation and delivery. Thank you for choosing Sony, and enjoy your new Sony TV! -Maria
Recommended for its quality price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super clear image, Android software with great app compatibility
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carlos, we're glad you like your new TV! Thanks for choosing Sony! ~Earl
Great Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony Bravia XR X90L LED 4K UHD Smart tv has a bright and beautiful picture. One of the best tv purchases that I ever made!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnitaF, You've made an excellent choice! We're very pleased to hear you like the bright and beautiful picture quality of your Sony X90L. Thanks for choosing Sony! -Sam
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding TV, easy setup, but a little expensive. Not particularly happy with Google TV, I couldn't access or download xfinity streaming and numerouss other channels/apps. Bought a Roku streaming stick and it is great for downloading or accessing many more channels. Regardless, I am happy with the purchase and would recommend the TV to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi wanxmnr, we're glad you are happy with your new TV! We appreciate your feedback regarding the X90L being a Google TV. Unfortunately, the Xfinity Streaming app is currently not available to install on this TV. However, you can use the built-in Chromecast feature to cast the content from the Xfinity Stream app on your mobile device to this TV. Thanks for choosing Sony. ~Earl
Value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv at this price color and claity are excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertB, it is so good to know that you like our product! Thanks for choosing Sony! ~Earl
65 in. Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picture so clear , I felt that i'am standing right there with them with purchase of th sound bar and a subwoofer Sam just blown away. sounds Greatttttttt
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidH, Awesome! We're thrilled to hear that you're blown away with the exceptional picture and sound quality of your new Sony X90L and soundbar setup. Thanks for choosing Sony! -Sam
Ps5 pro gaming tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! Picture quality is seriously good with ps5 pro! Very good deal!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DerrickL, Thank you for the great review! We're thrilled to hear that you are enjoying your X90L. It's fantastic to know that the picture quality is impressing you, especially when paired with the PS5 Pro. Thanks for choosing Sony! -Sam
Enjoy tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv I recommend clarity image good sound and confiabilidad in Sony products
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaimeL,
Thank you so much for sharing your experience! It's great to hear that you find your new Sony BRAVIA XR X90L TV excellent, along with its clear image, good sound quality, and reliability. Thank you for choosing and recommending Sony! Enjoy!
-Maria
Great size for our room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen size for our room, wonderful sound and picture!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RegC, nice! We're glad you like the picture and sound quality of our product! Thanks for choosing Sony. ~Earl
Sony TV Selection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Sony Bravia TV. The Best Buy live chat assistant helped me finalize the decision. I would have paid the same for a lesser TV without the Best Buy assistants help.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardM, That's awesome! We are thrilled to hear that you love your mew Sony BRAVIA 4K smart Google TV. It's great to know that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent
Look No Further
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible TV. Look no further if you’re in the market for a 65” tv with great color and quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BryceD, Thank you for sharing your experience and for the 5 stars! We're very much delighted that you find your Sony BRAVIA XR TV incredible! Thank you for choosing Sony, and here's to more enjoyable experience with your Sony TV! - Maria
Sony 65 inch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony TV is an excellent TV. I was going to get the 55 inch and ended up getting the 65 inch and it is wonderful!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NickV, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Nothing beats a Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is the best! Nice big, sharp picture. Colors are very accurate. Sound is so-so, but that’s how all the flat screens are…my Bose soundbar makes up for it. Very happy with my purchase !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimC, Thanks for the positive feedback! The Sony 65" Class BRAVIA XR X90L LED 4K UHD Smart Google TV delivers a truly immersive and feature-rich entertainment experience. With its stunning visuals, powerful audio, and smart features, this television sets a high standard for what modern TVs can achieve. Whether you're a cinephile, a gamer, or simply someone who appreciates a top-tier viewing experience, the BRAVIA XR X90L is sure to impress. Thanks for choosing Sony! -Craig
Another great Best Buy experience!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic picture a total upgrade for my living room TV viewing the in store consultant recommended a different wall mount to optimize viewing quality and the installation team did a tremendous job !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark,
Great! What a nice upgrade you have there! We're glad that the team did a great job providing you all the information you need to get a nice TV and we are very happy that you chose our Sony XR65X90L BRAVIA TV for its awesome picture and sound quality. With our BRAVIA X90L, you will see a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. It has Sound positioning tweeters, in additional to the TV speakers, which elevates the sound so what you hear matches the picture you see. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Enjoy your movie nights and thank you for choosing Sony! - Marco
Tv purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great got great advice for what I was shopping for and more no pressure got what I thought was best and my budget will shop and recommend Best Buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesL,
You made the right choice! We're thrilled that you are enjoying this amazing TV. Thank you for choosing Sony!
-Ralph
Good tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My best purchase What I did at Best Buy and I like the quality that is seen
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseM, Thank you for the 5 stars! We're thrilled to hear that you had a great experience in purchasing the your Sony BRAVIA XR X90L TV. It's also our pleasure that the quality of this Sony TV satisfies you! Thank you for choosing Sony! Enjoy! -Maria
Great 65" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bright clear picture and sound. The Goole voice search is a useful and easy to use feature. All in all a great purchaase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MyGeek, Excellent choice! We are glad to hear that you are happy with the picture and sound quality of your new TV! Thank you for choosing Sony! -Carl
Love this TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always loved Sony products. This TV has not let me down. There was a factory defect that caused me to get a replacement. Best Buy customer support was great and the replacement was easy to get.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt, We truly appreciate you taking the time to share this wonderful feedback! We're very happy to hear that you were able to easily get a replacement for the previously defective unit. And we're glad that you love your new Sony X90L. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony! -Sam