Customer Ratings & Reviews
- Model:
- XR65X90L
- SKU:
- 10187866
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
to a friend
Getting Replaced
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After talking numerous people for there input on witch brand and model to choose!! I pull the trigger on this model, up to this day, this moment I wasn't 100% sure of my purchase. But now I am, its coming off the wall and being returned later this week!!! Today it shut it self down, and wouldn't come back on. There definitely a couple of bugs in this unit!!!!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SteveW,
This is not the experience that we want you to have. Your feedback is extremely important to us and is very much appreciated. We hope you already tried the troubleshooting steps on this link to help resolve the issue:
https://www.sony.com/electronics/support/articles/00153674
The TV comes with a 1-year manufacturer's limited warranty. If you still have the TV and the issue is not resolved, please contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
God tier to budget tv
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv. It’s a Sony it’s everything you would expect.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AdolfoC, Thank you for your 5-star review. We're glad that your Sony BRAVIA XR X90L TV meets your expectations. Thank you for choosing Sony, and we hope you continue to enjoy many more amazing experiences with your new Sony TV! -Maria
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesperson assisting me was quite knowledgeable and was able to give me the details of the product I was looking for in a manner that made sense to me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReneeH,
Great! We're glad that you were assisted professionally. We hope you also enjoy this amazing TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!
-Ralph
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far excellent picture. Great for sports and movies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cablebuyer, awesome! We're glad you are enjoying the great picture quality of our X90L! See breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR™. XR Contrast Booster precisely balances light across the screen, adjusting brightness for higher peaks in glare and deeper blacks in shadow. Peak brightness is higher than ever for sublime depth and detail. Thanks for choosing Sony! ~Earl
BRAVIA 65
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed there wasnt an Xfinity App and I had to hook up a Roku
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, KevinB. The XR-55X90L model operates on the Google TV platform, which allows for the installation of only those apps that are compatible with this system. Currently, the Xfinity app cannot be directly installed on this TV model. This limitation is not a result of any restrictions set by Sony, but rather stems from compatibility and availability issues determined by the app developer. As an alternative, your choice to use Roku is commendable, as it offers effective access to the Xfinity app. We appreciate your input and will ensure that your suggestion is communicated to the relevant team.
Thanks for choosing Sony!
Warm regards,
Gus
New tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product lot of questions about how and what to do. No instructions, geek squad finally installed it after three weeks. Glad I bought the tv guess it will take a while to see what it is capable of doing without instructions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertW,
Thanks for sharing your review and experience with the X90L. Your feedback is greatly appreciated. Help guides and manuals are available on our support website. You may find this link helpful:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-65x90l/manuals
In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, complicated to set up. If you don’t have at least 2 people, have Best Buy do the setup. Take advantage of the free delivery.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ru1212, Great! We're delighted to hear that you are enjoying your new TV. Thank you for your output and for choosing Sony. Erin
Not the greatest sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture not overly happy with the sound easy setup
I would recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a very good experience they are very help full and we love the ring camera Song TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bambi,
Perfect! We're glad that you are enjoying this amazing TV. It's also great that you were assisted professionally. Thank you for choosing Sony!
-Ralph
Great job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic tv installation was great great associates with geek installation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BenC, we're glad you like our product! Thanks for choosing Sony! ~Earl
Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV With Great Features If You Are Interested In Audio You Will Need To Purchase A Sound Bar,
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BarbieE,
Thank you for considering Sony products.
We're delighted to hear you're enjoying the great features of your XR65X90L TV, but we sincerely apologize that the built-in audio didn't deliver the sound quality you were looking for. We understand how important immersive audio is for a complete viewing experience, and we regret that you feel the need to purchase a separate sound bar.
We certainly strive for a high standard across all aspects of our televisions, and your direct feedback is incredibly valuable to us. We will ensure your comments are immediately shared with our dedicated Sony team for their review as we continually work to enhance the sound performance of our products.
Thank you again for taking the time to share your honest assessment.
Best regards,
-Fred
SONY TV Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was great in every way -- technically knowledgeable and very pleasant!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OrlandoM, Fantastic! We're delighted to hear that you had an excellent customer service experience. You've made an excellent choice and thanks for choosing Sony! -Sam
Best TV with best view
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased this TV during last Black Friday. And so it gives very good performance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rijas,
Great! We're thrilled that you are enjoying the performance of the TV. Thank you for choosing Sony!
-Ralph
65” full aray
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, sounds not that great.Overall nice tv.
I would recommend this to a friendLove Sony
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only owned Sony Bravia for the last 20 years. They live up to their name.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wendy,
That's awesome! We're happy to hear that you love your new Sony TV. Thank you again for choosing Sony and your continued support is greatly appreciated.
-David
nice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect production and excellent customer services. Saved couple of hundreds dollars for a new TV. and payment plan.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanniZ,
Amazing! We're thrilled that you are enjoying this amazing TV. It's also great that you were assisted professionally. Thank you for choosing Sony!
-Ralph
sony tv 65 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very pleased with product an set up an associate who did the set up
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MayHarry, That's awesome! We're thrilled to hear that you are very pleased with the XR65X90L and the setup process. It's wonderful to know that the associate provided excellent service during the setup. Thanks for choosing Sony! -Sam
very good for PC gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV as an alternate display for my PC as well as functioning as a normal TV. what's more to say you already looked at the specs
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AustinR, Awesome! We're delighted to know it works great to use as a PC monitor and normal TV. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X90L. Our amazing 4K Full Array LED TV powered by Cognitive Processor XR™ delivers realistic depth and intense contrast. A newly designed local dimming structure brings scenes vividly to life. What you hear matches what you see. Thank you for purchasing the 65" X90L and for choosing Sony! -Jess
Perfect TV for both watching and playing games
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been more than 6 months that we have had this TV. We are very happy to choose this one. Very clear view.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CanK,
Perfect! We're thrilled that you are enjoying the picture quality of the TV. Thanks for choosing Sony!
-Ralph
Grateful costumer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.salesperson,help us to clear any doubts about the product He was very kind ,we closed the deal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielR, That's awesome! We're thrilled to hear you had an amazing shopping experience. Thank you so much for choosing the Sony X90L and for taking the time to share your positive feedback. -Sam