Customer Ratings & Reviews
- Model:
- XR65X90L
- SKU:
- 10187866
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Sony for Life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent upgrade to a Sony Smart TV to replace 10-15 year old Sony XBR. Easy purchase process and earned 15%.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DonaldS, We are glad that you are happy with your upgraded TV. We always strive to deliver the best picture and sound quality with our TVs. With our BRAVIA X90L, you will see a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. It has Sound positioning tweeters, in additional to the TV speakers, which elevates the sound so what you hear matches the picture you see. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! Vincent
Best TV I've Had To Date
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good TV, i upgraded from the 900e and this works much better for gaming, especially with the PS5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mitch,
You made the right choice upgrading to the Sony X90L! We're thrilled that you are enjoying the picture quality of the TV and how it works well with the PS5. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!
-Ralph
This is the 2nd time remote connection issues!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was expensive to buy and the fact that it has issue when it’s brand new rises lots of questions. I still don’t know if o should return it or not . It’s a big tv 65” and I don’t have the packaging box. Learned my lesson to stay away from Sony
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback.
We are truly sorry to hear that you are experiencing issues with your brand new XR65X90L television so soon after purchase, and we sincerely apologize for the frustration and serious concerns this has raised. This is absolutely not the reliable, high-quality experience we intend for our customers, especially given the investment you made in a 65" BRAVIA TV.
We understand your hesitation about returning a large television without the packaging. Before making a final decision, we strongly recommend allowing our specialists to assist you with troubleshooting, as many new-product issues can often be quickly resolved through software updates or simple resets.
We would like to help you resolve this so you can start enjoying the premium picture quality you paid for. Please contact our support team directly at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv so our specialists can guide you through specific steps tailored to your issue.
We regret that we have not met your expectations in this instance and take your satisfaction seriously.
Best regards, Gus, Sony Social Media Team
Sony best TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony TV’S have always been the best! I would recommend this TV hands down!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkH,
You made the right choice! We're glad that you are enjoying this amazing TV. Thank you for choosing Sony!
-Ralph
TV’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2TV ‘s salesman was great,happy all the way around
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardW, You've made an excellent choice! We're happy to hear that you're satisfied with your purchase. Thanks for choosing Sony! -Sam
Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV With Great Features If You Are Interested In Audio You Will Need To Purchase A Sound Bar,
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BarbieE,
Thank you for considering Sony products.
We're delighted to hear you're enjoying the great features of your XR65X90L TV, but we sincerely apologize that the built-in audio didn't deliver the sound quality you were looking for. We understand how important immersive audio is for a complete viewing experience, and we regret that you feel the need to purchase a separate sound bar.
We certainly strive for a high standard across all aspects of our televisions, and your direct feedback is incredibly valuable to us. We will ensure your comments are immediately shared with our dedicated Sony team for their review as we continually work to enhance the sound performance of our products.
Thank you again for taking the time to share your honest assessment.
Best regards,
-Fred
Happy Camper
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV and top notch service from best buy delivery Team
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JordanM, That's great! We're so happy to hear you like your new Sony X90L and good to know that you had a top notch customer service experience from BestBuy. Thanks for choosing Sony! -Sam
Engineer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony electronics are great, With excellent quality and color resolution
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AliA,
Perfect! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!
-Ralph
Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv!!! Excellent value and great promotional product!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertZ, Thank you for your awesome review! We are so glad to hear that you are enjoying your new X90L TV! Thank you for choosing Sony! -Carl
65” Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Personnel very accommodating and helpful. Very satisfied.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brose,
Great! We're glad that you were assisted professionally. We hope you are also enjoying this amazing TV. Thank you for choosing Sony!
-Ralph
Amazing picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my parents, they love it so far. Watched Saving Private Ryan like never before
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Justin,
That's great! We're glad to hear that your parents love the television. See a vivid, crisp picture while you watch and game, all powered by the intelligent Cognitive Processor XR™. Full Array LED and XR Contrast Booster precisely controls zones of LEDs expanding the contrast range for deep, detailed blacks and increased peak brightness. HDMI 2.1 VRR, 4K120, and ALLM support lets you unlock the full potential of your favorite games for smooth and clear gameplay. Thank you for choosing Sony!
-David
Amazing TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That's and amazing TV, specially for gaming, you're gonna enjoy it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsabelaR,
Great! We're thrilled that you are enjoying the performance of the TV. Thank you for choosing Sony!
-Ralph
best tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sony will always be a top of the line product, hope this tv last me 10 + years like my lrevious tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HumbertoR,
Thank you for your feedback with our Sony XR65X90L BRAVIA TV. We're glad that you are pleased with the quality of our TVs. We always strive to deliver the best picture and sound quality with our TVs. With our BRAVIA X90L, you will see a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. It has Sound positioning tweeters, in additional to the TV speakers, which elevates the sound so what you hear matches the picture you see. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony and enjoy your movie nights! - Marco
New 65in LG tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new LG tv. We went from a 55in yo a 65 in. The size is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShirleyM,
Thank you for the review and we're glad to hear that you like the size of your new Sony TV. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Best purchase of the year
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this tv cause it was the best looking one in the store. Now that we have it we love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulC, We are thrilled to know that your new Sony BRAVIA is your best purchase of the year. We always strive to deliver the best picture and sound quality with our TVs. With our BRAVIA X90L, you will see a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. It has Sound positioning tweeters, in additional to the TV speakers, which elevates the sound so what you hear matches the picture you see. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for choosing Sony! Vincent
Screen quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a few to figure out the screen quality, but once I did it is a really nice set!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardMacias,
Thanks for sharing your review and experience with the X90L. We're glad that you were able to set it up to your standards. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!
-Ralph
Thanks Best Buy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3rd Sony! They last forever! Thanks Best Buy! Another successful buying event!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrentB,
Thank you for the purchase! We can’t thank you enough for purchasing three Sony products. We're happy to hear that you like your new Sony TV. Thank you again for choosing Sony and your continued support is greatly appreciated.
-David
Get if you love screen and sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an amazing screen. Best Buy tech steered me to this over a Highsense. So happy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hey DaddyTechBuyer,
That's amazing! You've definitely made a great choice! We are extremely pleased to hear your satisfaction with the exceptional quality of your XR65X90L. With Sony X90L, you'll see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
A great buying experience.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Transaction with fast delivery and service and pick up of the old TV set.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Awesome, thank you for sharing your wonderful shopping experience. You'll definitely love your TV. Thank you for choosing Sony. Erin
TV Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service! We were very grateful for the knowledge of the sales associate.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KimS,
Amazing! We're glad that you were assisted professionally. We hope you also enjoy this amazing TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR™️. Sound positioning tweeters, in additional to the TV speakers, elevates the sound so what you hear matches the picture you see. Take entertainment further by pairing your BRAVIA XR™️ TV with Sony audio equipment. You’ll discover an unmatched audio-visual experience with outstanding XR picture and sound quality. Thank you for choosing Sony!
-Ralph
