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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1063 reviews

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  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,063 reviews
  • Rated 5 out of 5 stars

    Bigger is better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony, do I really need to say more? This TV meets all my expectations! Easy to set up, great picture and sound quality. This was a replacement for my 12 year old Sony 55".

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StevenS,
      This is definitely a great choice for a TV upgrade! Glad to hear we were able to meet your expectations with your new X90L TV. Your satisfaction with the amazing picture, sound, and easy setup with the unit are greatly appreciated. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony better than Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of my TV. I use to have a Vizio, then a Samsung, now a Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deee,
      Thank you for your 5-star review! We’re delighted to hear that you’re enjoying the quality of your new Sony BRAVIA XR X90L and that it’s been a great upgrade from your previous TVs.
      Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV, 75 inches - it's amazing! The picture is super clear, and the smart features make everything easy. Setting it up was a breeze, and the delivery crew was awesome—on time and hassle-free.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anonymous,
      Thank you for such a great review! We're glad that your investment with your new Sony TV is worth it. Nice to know you like the amazing picture, smart features, easy setup and on-time delivery of your new TV. Your satisfaction is our top priority. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Epic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. Replaced an old 55” Vizio with this and it was a worthwhile upgrade. Colors are beautiful, great operating system. Love it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phil,

      That's a very nice upgrade! We're glad to hear that you love the picture color quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Great Picture and U/I, Love It

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this great, enormous TV. Incredible picture and I like the U/I, menu and content options. Definitely a nice purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeterG, Thank you so much for your awesome review! We are glad to hear that you are enjoying your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV great picture quality and sound. Sony is the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jrb07,

      That's great! We're happy to hear that you love the picture and sound quality of the TV. Thank you for supporting Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Don't judge this based off on paper specs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has amazing picture quality rivaling oled and looking better than many competitors utilizing mini-led etc. Dont be misled based iff the fact it is full array. See it to believe it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robert,
      Thank you for the 5-star rating! We're really glad that we were able to meet your expectations with the exceptional picture quality of your new Sony TV. With X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, and even more amazing for gaming! Extremely great purchase it is well worth buying if you would like great quality! It also features Bravia XR and has many more great features!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kaelyn,
      Perfect! We're happy to hear we were able to give you a good match for viewing and gaming needs. We always strive to deliver the best quality and features with our products. With Sony X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely LOVE this tv! Beautiful picture and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, LeshaD!

      We are absolutely thrilled to hear how much you love your new XR-75X90L television! It's incredibly rewarding to know that the beautiful picture and sound are delivering the premium entertainment experience you expect from Sony.

      We appreciate you choosing Sony for your home viewing!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Beautiful tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely beautiful tv, I didn’t think buying a $1800 tv would make that much of a difference but wow. Even my wife noticed a difference.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      You made the right choice, Nubby! We're glad you are impressed with your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Picture quality in great price… Highly recommended nice n sharp colors Don't think just buy it you won't regret…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HHH00, fantastic! We're thrilled that you're well-pleased with the amazing picture quality and reasonable price of your XR75X90L. Thank you very much for your recommendation and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 4 out of 5 stars

    A lot of TV for the money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV, lots of good features, great picture, easy to set up. I got mine on sale !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ScottO,
      Great deal! We're glad that you like picture quality, easy setup and wonderful features of your Sony - 75" Class BRAVIA XR X90L Full Array LED 4K UHD HDR Google TV. See a vivid, crisp picture while you watch and game, all enhanced by Full Array LED and powered by the intelligent Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. Our minimalist One Slate design fuses screen and bezel into a single slate, minimizing noise and maximizing your viewing experience. Seamless Edge, available for the first time in this class of BRAVIA™, gives the TV an extremely slim, sophisticated look. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Happy with new BIG tv in time for NFL playoffs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with new Bravia. Had a 55” now 75”. Great picture even though it wasn’t the top model. Delivery was excellent too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JillB,
      It's lovely to hear your positive feedback! We rely on customers like you to let us know what we're doing right to continue to provide the best experience possible. Glad to hear that you are having a great time with your X90L TV. Thanks for trusting Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all things about the 75" bravia TV, nice picture, especially with 4k viewable content. The Best Buy delivery and set up was great with no complaints from here.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gordo,
      Thank you so much for such a great review! It's wonderful to hear that you like everything about your X90L TV. Your satisfaction with the incredible picture quality and 4K features are greatly appreciated. Nice to know how your new TV was professionally setup and delivered by the Bestbuy team. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Satisified customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the sales team and install crew. Super polite, helpful and very friendly. All good things - will be a repeat customer based on this experience

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SarahP,
      Nothing makes us happier than hearing about satisfied customers! We always strive to provide the best quality with our products and we are committed in providing you the greatest experience possible. Thanks for an awesome feedback and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful television. Totally worth the price!! Great salesperson.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CarrieW, Thank you for your thoughtful comment! We're thrilled to hear that you're enjoying the outstanding performance of your XR75X90L, especially considering its price point. We truly appreciate your choice in Sony. Enjoy your experience! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great Picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Brady, the salesman was very knowledgeable and helpful. The Geek Squad that installed it were very helpful in explaining how to operate the TV and sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatriciaM,
      Thank you so much for the 5-star rating! We're happy to hear your enjoyable shopping experience. Nice to know that you like the incredible picture quality and how the Tech team professionally installed and help you out with your new Sony TV. With X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we invested in this tv. It’s been fun to watch movies at home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephanieB,
      Thank you for your review! We’re so glad to hear you’re enjoying your BRAVIA XR X90L and that it’s made movie nights at home even more fun.
      Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Rated 5 out of 5 stars

    Great TV for average viewing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I read reviews about bad viewing angles but in my wide seating living room I have not really noticed an issue. There is a good deal of glare if directly in sunlight.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Receiver,
      Awesome! We're glad to hear your enjoyable viewing experience with your Sony TV. With X90L, see breathtakingly beautiful pictures full of realistic depth on our Full Array LED screen powered by Cognitive Processor XR. Hear sound straight from the screen, perfectly matching the action. Cognitive Processor XR™ turns any sound immersive with more precise sound position. And with 4K/120fps, a Variable Refresh Rate and Auto Low Latency Mode, our TVs give you smooth and clear movement for responsive gameplay. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great with great picture quality and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Miln,

      Amazing! We're thrilled that you like the sound and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

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