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Sony - 75" Class - LED - X850F Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 611 reviews

93%
would recommend to a friend

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Great LCD Large screen TV

    Posted
    GBSMotorsports
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    First off this TV is large. Picture quality is clear and detailed. This TV not being OLED does not produce the extreme blacks in low light but does produce black deep enough for watching HDR content in lower light room. However, in daytime viewing or with lights on in the room this thing is bright. Much brighter than OLED. Sony’s software and 4K chipset is phenomenal with all types of signal. This set uses LG panel with ISP technology so viewing angle is not an issue. I looked at and bought an LG and actually had both this Sony and the comparably priced LG in my house at the same time running same HDR 4K signal from Apple TV to both. The Sony hands down was far clearer, with better uniformity’s on both color and black screens. I returned the LG to Costco. Setup was easy, preset picture settings were good but cinema pro was outstanding on 4K HDR. It integrates easily with my Pioneer Elite Atmos system. I must say I’m very picky when it comes to picture quality as I’m a retired television design engineer. There are better sets but for the price but you won’t be disappointed with this Sony XBR 75” TV at this price point. Enjoy...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall good transition back to Sony TVs

    Posted
    Jhay
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I finally made the jump to pick up a 4K TV, and the decision was made to go back to Sony this time around for my TV needs. I read a lot of reviews on this TV, as well as the closest comparable Samsung 4K TV, and while both had some negative issues reported by buyers, the Sony was the best sounding to me in the end. Picture color and clarity are great, and there are a lot of options in the settings to optimize and tweak the output to your liking. The Sony TV especially beat out the competition (in my opinion) in the fast motion picture clarity and smoothness. A family member of mine bought the Samsung TV and when we did a same day comparison with some video games and sports, this Sony TV kept the motion smooth and clear the entire time, while the other TV had some struggles with stuttering/motion flow rates. The only gripe I have with this Sony 4K TV is the auto brightness settings that are built in to it, where the outer edges of the screen have small "clouds" of lighter shades when viewing very dark images/scenes, while also being in a dark room with low ambient light. This is a commonly reported issue people have, but after thorough research it appeared that this was an intended feature to help balance out dark scenes and give a bit of contrast to them from the darkness in your room. There are several settings you can fine tune to reduce this feature to very minimal visibility if you wish, and I have it to the point where it is hardly noticeable anymore...so it is not a major concern to me. Small trade off for the better motion clarity as far as I am concerned. I give this TV a 4 out of 5 stars. It is a pretty good setup overall for the price point on delivering the 4K experience.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great TV with some Serious backlighting issues

    Posted
    Maxxxman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Love the picture about 80% of the time! Very expensive price for a 75” that has panel issues......It seems this model has an edge lit panel, and is NOT subtle while doing it! The left lower corner has what appears to be a flash light in corner that illuminates a large triangle of about 8 inches toward middle of screen. It can be seen clear as day on dark backgrounds. The other corners have same visual effect too.... The other 3 corners are much less pronounced but still there..... Overall it is has very nice crisp picture, but that flash light effect at an $1800 price point is very disappointing. I looked online to try and modify and tune picture for best color values and picture for my type of viewing with no change to this annoying problem. Sony put out a cheap panel backlighting option on this midgrade TV......... Disappointed is an understatement! I looked and researched extensively before I spent my entire Tax return on this TV. I was hoping I would not make have to make a purchase of this dollar amount again for at least another 7 -10 years...... Time will tell how long this Sony will last!!! The only thing I have going is I purchased the Geek Squad 5 year extended warranty...... Yeah at an Extra $480

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Sony X850F (75”)

    Posted
    JJT0923
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    After a few weeks of research, I had narrowed the choice down to two: Samsung qled (Q6F) and this Sony X850F. My plan was to buy the Sony first and then if I was unhappy, I would return it and buy the Samsung. Once Geek Squad came and set it up, I was happy with my choice. The interface is very user friendly, color/graphics are also very good (a member of sales staff explained lighting and best scenarios for both TVs). Picture is great in both low light and well lit rooms. I can’t comment on sound as we bought a sound bar and had it hooked up same day of tv install (Samsung HW-N550), which, for the price, sounds great - even in open/high ceiling rooms. The only cons I have with the Sony is the quickness of finding your network connection. We cut our cable and have been streaming for the past 6-7 months (roku w/Hulu live tv). It was taking about 1-1.5 minutes to secure the connection to our network. We moved modem/router downstairs and it was still taking a bit (40secs to 1min), so we ended up going back to a device to stream which picks up connection instantly. One other item I failed to find during my research is that Sony’s OS doesn’t support Hulu Live, so we had to go back to using a streaming device (Roku ultra) and everything is right again. If you are a YouTube TV user, you are fine. Netflix is also supported, only Hulu Live was the issue (for us). All in all, a great tv.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Addition To The Man Cave Wall

    Posted
    WWG1WGAll
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Picked up this Sony 75" 4K TV on Black Friday at a great price. Three months later I can safely say we all love this addition to the Man Cave! It's amazing for watching NHL hockey in HD every night with Center Ice. Movies look stunning, especially 4K Ultra HD BluRay's (Coco is a visual stunner on this beauty; and don't get me started on Interstellar...). YouTube livestreams just pop and make it feel like you're really there. And television classics like Game Of Thrones will blow you away on this hugeass TV! I purchased a Sanus wall mount from Best Buy to get this beast up on the wall. Time consuming, yes, but the install went pretty easy. And having this Sony 75 incher up on the wall works out great for our family viewing space. One definite pro tip: I wasn't happy with the picture out of the box. Downloaded the THX Tune Up app and within an hour had the picture fine tuned in every way, perfect in Brightness, Contrast, Color and Tint. Overall, we love this TV and highly recommend it!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Good picture, but AWFUL in low-light

    Posted
    MidwestHome
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have been a sony fan for 10+ years and back when I was a CE Tech, we installed many sony setups because they integrate in to home automation systems well. Long story short, I purchased an XBR75X850, got it home, and there was damaged pixels along one side of the screen. brought it back in, and got another. Brought it home, got it all set up, and the blacks are AWFUL - any time there was a dark/black screen, the corners were really bright, and there were light and dark clouds all over the screen indicative of a poorly built / inconsistent screen. There are techniques to help this, but none worked well - and lets face it - that smells like a company trying to hide a fundamental design flaw. This issue is completely unacceptable. (pic added as attachment - sorry, camera is poor in dark rooms) I returned it, and got an open-box 65" Samsung Q7 - (i've been skeptical of samsung due to their poor quality appliances)... The Q7 is gorgeous, with a very uniform image. As I stated above, we have a dark room, and this thing still performs beautifully. I really wanted a 75", but this 65" Q7 absolutely makes up for it with fantastic colors, midnight blacks, great remote, and great look. Not a huge fan of the "one connect" box, but i don't hold that agains the TV. I hope this lasts a long time. On a side-note, I have had three of my personal blue-ray players become trash after software updates - I am done with sony for good. They have become a profits-before-products company.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Bang for the Buck

    Posted
    Mac11700
    • My Best Buy® MemberMember

    I had this 75 inch set installed by the Geek Squad 2 days ago replacing a 2 year old 65 inch LG 6EP 3d OLED. One would think that going from a OLED to this is a down grade, but that would be entirely wrong. This set uncalibrated is actually better than my profesionaly calibrated LG. While the blacks aren't completely inky, this Sonys clarity and sharpness exceeds the LG. The picture is awesome in other words. I experienced a lot of burn in from watching normal cable channels a few hours a day so I am very disappointed with the LG, and is the main reason I switched to a LED set. My room is semi dark to full dark lit by incandescent lighting so I can tell you how the black levels are, and like I said previously they aren't the inky blacks but are very close. I am very picky about the picture quality and this set is exceptional at its price range. The sound quality is okay, nothing spectacular mind you and is enjoyable enough, but since I run this back to my Marantz 7011 9.1 system via ARC makes it even better. Having it installed by the Geek Squad was a pleasure. These 2 gentleman were completely professional, kind and curtious and I highly recommend their services. All in all I think this 75". set is a great choice for anyone who wants to upgrade their existing 2 year old sets.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Bad for dark scenes

    Posted
    Pschwem
    • My Best Buy® Elite MemberElite Member

    I have had this tv for over a month now and I am having a hard time convincing myself that everything is ok. It looks fine in the daytime with bright scenes but when you watch it at night it is totally different. It is like someone is behind the tv shining flashlights in all four corners. Dark scenes are washed out in the corners and it is very distracting. I have tried changing settings and various combinations but nothing will make it go away. I am going to attempt to exchange it, but I'm afraid I'm stuck with an expensive daytime tv. The picture is a bit exaggerated because I took it in the dark, but you can get a feel of how bad it is.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great TV, but not the most user friendly

    Posted
    Bofi
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The quality of the TV is overall fantastic, the size is perfect and we LOVE it as an addition to our TV den/gym. We don't have cable at home so our main use for the TV is using the android system. There are parts of the android system that we love and there are parts that are just inconvenient. Some examples are: - I have a Hulu subscription that has an HBO and live TV add on and I can usually just play the shows/movies on the Hulu app, however, for this TV we have to download the apps corresponding each network and play all content from there. This also means that progress isn't saved when I move to watch the same content on other TVs. - The workout apps I use that are usually compatible for a Smart TV are nowhere to be found so I find myself still having to use my phone or computer to follow the workout videos. Of course the obvious solution would be to buy an Amazon fire stick or Apple TV, but I bought this TV as an end all be all and it's user unfriendliness impedes that.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    One fatal flaw

    Posted
    David
    • My Best Buy® Elite MemberElite Member

    I should've read some more reviews on this before purchasing. The picture quality for the TV is fantastic, all the features are great as well. The issue is with trying to watch anything that has a dark picture. Basically the only way around it is to turn the brightness all the way down and watch it in a bright room. But turning down the brightness kills the great picture for the non black colors. Or if you watch it in a dark room. Tried watching Gravity at night, it was basically unwatchable. The bottom right corner just has a cloudy grey look, same with the top left corner. It's all you can see and overall about 20% of the screen is this grey cloud. I've had the TV for 4 days, it seems to only be getting worse. I will be returning this and staying away from Sony

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    TV turns on then off again

    Posted
    AZEngineer
    • My Best Buy® MemberMember

    I have no complaints about the picture on this TV. However, my TV started having trouble just after the 1 year warranty expired. The problem is that my TV powers off almost immediately after I turn it on. This happens several times per week and it’s getting worse. I’ve done quite a bit is research and this seems to be a common problem and Sony is not offering any fix. My present remedy is to turn the TV back on again. If that doesn’t work, I try the power button on the back of the TV or I have to unplug everything from the TV and let it sit for a while. I believe this story will end with a dead TV and a $3000 loss. DO YOUR RESEARCH!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    No No No

    Posted
    Sax007
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this tv after being convinced by the sales associate. Well, it’s clear that they were being told to try and get rid of this tv. After I got it home, I noticed some cloudy grey areas in the corners of the tv. The next day, I had to reconnect the WiFi, and had to do the same every day after. Streaming would cut out in the middle of shows as well. Checked my speeds on other devices and they all worked fine with my house having over 100mbps. They tv also leans back when sitting on a level tv stand. After dealing with these issues I finally read some reviews and sure enough, many others had the same issues. Returned it and got the Samsung Q6F. Huge difference. Sony just doesn’t top the tv space anymore.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Cinematic Experience

    Posted
    DanTexas
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We decided to upgrade from a 55" Sony 4K TV to the 75" Sony 4K TV for age-related eyesight reasons and it makes a world of difference in viewing shows and reading the menu's while you change the channels. The 75" TV screen colors are quite fantastic and watching shows on Netflix, AT&T U-Verse (HBO, NFL, NBA) are likely sitting in a movie theatre with a cinematic experience both visually and through the internal speakers and can be enjoyed by everyone in the living area and kitchen area of the home. Football games are amazing as the players look life-sized. We have a Marantz SR5000 with in-ceiling surround sound speakers and sub-woofer, and use those when watching movies on Netflix mostly.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Apps incompatible/Horrible Customer Service

    Posted
    RizA1983

    The AndroidTV installed on this TV is not compatible with DirectTV Now and has issues with SLingTV app. These are the only 2 apps I have tried so far but I am sure there will be more. The customer service for Sony was horrible, they have no clue about what they are doing. The funny thing being they suggested I plug in a Roku to the TV and use those Apps. Does one pay $2500 to use a TV with Roku. My 2013 Insignia TV is good for that. Why do they advertise as built-in chromcast when the version of chromecast is not compatible to all apps. They should categorically call out what is not compatible and not give incorrect information to the customer. They are giving a month's Sling TV free subscription with the TV while Sling app itself is not compatible. Simply ridiculous.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi RizA1983,

      We regret to hear that this TV failed to meet your expectations. We are aware of the reports and we are currently investigating about the issue on your Sling TV App. We appreciate your time sharing this feedback.

      Regards,
      -David sony_US

  • Rating: 5 out of 5 stars

    Very Pleased with the 75 X850F

    Posted
    Robbie
    • My Best Buy® MemberMember

    Rig is up on our wall mount and functioning properly. Tested with How to Train Your Dragon, looked very nice. We then put our Avatar Blue Ray disc in and it was really beautiful. Have not tried any 4K sources since I do not have any. We bought this set to run from an HP notebook with hdmi, and we have not tried any streaming video yet. I am dismayed that the optical digital out can not be used as an input for my Yamaha receiver. Apparently you have to have a cable box or similar to utilize it. I had gotten the impression that if you had hdmi input, you could grab an optical signal and run it to your audio system. I'll have to wait until I can build a full fledged HTPC with a Toslink for my digital in. Right now I'm running analog audio to the front of my receiver. Will update review after we try some Amazon streaming.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great Picture

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Sony has always done TV's right. The setup was pretty easy. It has tons of features and adjustments available. Interconnects with other Sony products through the HDMI cabling. It sensed that I had an Sony A/V system connected and shutoff the internal speakers automatically. I wish it showed in the display function whether it was utilizing HDR content versus having to go through the menu items. The picture is awesome, except for a black screen. A picture with a black screen or letterbox movies has grey blotches in the corners and on the left. Since I mostly view the TV at night in the dark, these blotches detract from the experience. The black screen issue is kind of a turn off for the price of this TV.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Super nice 75” 4K Display

    Posted
    RJones
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Chose this Sony after the Samsung Q6 75” wasn’t on sale anymore. The Samsung unit went up $600 after the Black Friday sale and that was over my budget so I started comparing. I’m no brand loyalist but I had Samsung on the brain, which I’m sure is partly due to their great marketing. Really what it came down to was, the Samsung units have exaggerated colors, which I was likely going to dial back once I got it home anyway. The Sony’s in my opinion have more realistic colors. I would give the Samsung the nod on overall brightness but in home, the Sony is plenty bright. Very happy with it, only reason 4 stars instead of 5 is the terrible on board apps and interface which in the end doesn’t matter for me as I use Apple TV.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great tv for sports and bright room

    Posted
    SMUL

    I've had the tv for 5-6 weeks now and I'm quite happy. I chose this model after lots of research. The viewing angle is great due to the panel with excellent brightness. There is very low screen reflection compared to others at this price point, a super slim profile, and superior motion to other mid-range sets. I gave up black levels for these features but honestly don't care. The motion for sports and handing of older video is excellent. You will have to spend a lot more for better black levels in 75" with a slim form factor The smart functions are mediocre but just get a streaming box if you have 2k+ for a tv

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    DO NOT BUY

    Posted
    Jimmy

    After owning the television for 4 months, the cloudiness appeared during low light video which blocks the video in the upper right and lower left corner. Sony claimed it was NORMAL and denied my warranty claim. Lesson learned, buy the coverage with best buy. Im stuck with crap video whenever the picture is dark. I would not buy it. I own 2 other LED tvs and the low light video is crisp and clear.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi Jimmy, thanks for bringing this up and we apologize for the inconvenience this may have caused you. We highly suggest visiting the link below for more information about your concern and some possible troubleshooting steps to fix this issue. I hope it helps. Regards, ^Ron

      https://www.sony.com/electronics/support/articles/00030311 sony_US

  • Rating: 2 out of 5 stars

    Not very happy

    Posted
    William

    I went into my local Best Buy after doing my research to purchase the new Samsung QLED Q6 75 inch. After speaking with many employees they talked me into this Sony 75 inch due to the processor being better. I purchased the Sony but still had that feeling I wanted the Samsung. The first week the tv was nice but the setting screen and apps just seemed older and slow. After a week all the blacks on the right side of the screen went cloudy and the tv was unwatchable with dark scenes. I went with my gut and replaced it with the 2018 QLED and man is the Samsung better. The picture is better, the apps and setting are much more updated and faster. Maybe I got a lemon but if your looking for a comparable 75 inch get the QLED. You wont be sorry.

    No, I would not recommend this to a friend

    • Brand response

      SonyListens

      Hi William, thank you for taking the time in writing us an honest feedback with the TV. We'll look further down your experience and have it investigated. We hope that you still consider Sony in the future. Best regards, -Mark sony_US