Customer Ratings & Reviews
- Model:
- KD75X77L
- SKU:
- 6544129
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 75" Class X77L LED 4K UHD Smart Google TV (2023) for its excellent picture quality, vibrant color rendering, and user-friendly design. The remote control and overall ease of use are also appreciated, with some finding the price and size to be appealing. However, a few customers have reported issues with the screen freezing or shutting off.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Sony 75” TV Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First and foremost, I wanted to purchase this brand; next the retail price was great! Once the TV was installed the setup and linking to other electronics brought it all together and enhanced my access and tv watching experience.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, TVMounting! We're glad that you like your new Sony TV. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Ease of use, Picture quality
Santa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has a nice sharp picture easy to use with apps!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Santa, Thanks for the 5-star rating! We're happy that you are impressed with the picture quality of the TV. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony! -Craig
- Pros mentioned:Picture quality
Amazing tv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the tv , don’t have any problem with it and great
I would recommend this to a friendBrand response from SonyListens
Posted .Hey ByronS, thank you for the positive review of the Sony X77L TV!
We're thrilled to hear that you're loving it and haven't experienced any problems. Your satisfaction is our top priority, and we're glad that the TV performs flawlessly.
Thank you for trusting Sony!
Gus
- Pros mentioned:Picture quality
Another quality Best Buy purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find the quality of my new Sony 75" television is outstanding. The picture is vivid and bright and the sound quality is superb. Also the purchase from my local Best Buy was a good buy and I received good service. This was our second television purchase from Best Buy and as before it was a good buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesBrent, Amazing! We're glad that you are satisfied with your purchase and with the service from your dealer. Experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1™. All your HD content is upscaled to near-4K resolution resulting in sharp details and real-world colors. Google TV™ with Google assistant™ makes it easy to find your favorite movies and shows from all the top streaming apps. Thank you for choosing Sony. -Craig
Great TV for a Geat price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the wiuality. Has everything I need. Definitely recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CesarB,
We're so glad to hear that you love the quality of your Sony BRAVIA TV and that it has everything you need! Thank you so much for your fantastic 5-star rating and for recommending it. The impressive clarity and smart features of this model really make it a standout choice for any living room.
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
- Pros mentioned:Picture quality
Best tv ever
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s such a wonderful tv I have ever buy in my life we all are happy to get this tv I will 100 percent recommended and it’s very easy to used ❤️❤️❤️
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NarayaniM, You've made a fantastic choice! We're very happy to hear that you appreciate the ease of use of your new Sony X77L. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is perfect the two men who installed it for me were very knowledgeable they sent me up and I absolutely love the wall hanging I like the motion of it up down in pan I can't say enough about the TV it's wonderful
I would recommend this to a friendBrand response from SonyListens
Posted .That's perfect, RogerD! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Cons mentioned:Screen
Nice picture other issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if this is a TV issue or Verizon remote issue. The TV won't turn on about 50 percent of the time. Also sometimes the TV will turn on then go to a black screen. I had hope for the first software update to fix this but after a large update nothing changed.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Joey,
Thank you for reaching out to us. While we are glad you like the picture quality of your X77L, we're sorry to hear some issues that you are encountering with the TV. Allow us to help isolate the problem. If the TV won't turn on, please use the remote that came with the TV and check if issue persist. If not, there might be a problem with your Verizon remote.
Please use this link as your guide to troubleshoot power and picture related issues: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x77l/articles/00153674
May we contact you to help? If so, please email the below information to [email protected]:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thanks again for purchasing SONY! - Kris
TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The [product] arrived in excellent condition, exactly as described on their website. I'm thrilled with the quality and will definitely I will shop it again in the future.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaysiD, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Sony Purchasr
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony Tv was an Awesome purchase , picture is pure quality and the fit is nice and sleek. Highly recommended for purchase cause the price is right.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, KeshaP! Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Ease of use
Great buy won’t regret it
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and easy access to applications such as YouTube, Netflix and etc…
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NicholasG, we're glad you are enjoying Sony X77L's great quality and ease of access! Thanks for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Sony Bravia 75 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is amazing! It feels like you are a part of the scenes when watching a movie. The sound quality is also very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful, MichellC!
We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. It is clear, the sound is good and the service provided for installation was excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Renee, We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Picture quality
75” TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine is mounted on the wall. I love the picture and it’s large enough to see from just about anywhere in that side of the wall, including the kitchen.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarenG, we're glad you are enjoying your new TV! Thanks for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Love Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great opportunity to purchase a great product I love my TV and Best Buy is the bomb.com
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GwendolynB ,We're thrilled to hear that you're enjoying your TV. Thank you for choosing Sony. Erin
- Pros mentioned:Picture quality
I love my Sony tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my tv best tv I have bought in a long time .. this is the first Sony tv I had I change from a LG tv and that’s the best decision I made but don’t get me wrong I love LG tvs
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseD, Congratulations on getting your first Sony TV! We are happy to hear your purchase went well and you are enjoying the outstanding picture quality of your new X77L LED 4K Ultra HD Smart Google TV. We are also thrilled to know you feel this is the best TV that you've purchased. With our X77L, you will experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Even your favorites in 2K and HD are upscaled close to 4K quality, thanks to 4K X-Reality PRO. It also supports Google TV, which brings your favorite content from across your apps and subscriptions and organizes them just for you. Thank you for sharing this wonderful feedback and offering a fantastic rating on the product! -Jess
- Pros mentioned:Picture quality
Sony tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the overall picture quality of the tv and the size is a plus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TopDog, Awesome! We are so glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Price
Best buy for us
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV I've had Sony's before, never let me down. Price was good love it. Will buy again many years from now.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, LarryG! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Great buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new TV! It is pretty large and the first thing I noticed are people's eyes! Very nice picture for sure. I have never owned a Sony before but I am veru impressed with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Barbe,
Awesome! We're glad you are impressed with your new first ever SONY TV! Your satisfaction with the amazing picture quality is greatly appreciated. With X77L BRAVIA 4K TV, experience all your favorite content in lifelike 4K HDR picture quality, powered by the 4K Processor X1. Google TV with Google Assistant organizes your content all in one place. Support Apple AirPlay.1,5. Take your PlayStation 5 gaming to the next level with exclusive features that optimize picture quality for gaming and streaming. See blur-free picture quality in fast-moving sports and movies powered by Motionflow XR™ technology. Bring back lost texture and detail and see your content upscaled to near-4K resolution with 4K X-Reality PRO. Thank you for choosing SONY! - Kris
Best service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service is the best, all the time ther help is with everything's.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your kind words and for taking the time to share your experience with us regarding your KD75X77L, AnaV. We are truly delighted to hear that you found the service to be the best and that the team was able to assist you with everything you needed. At Sony, we are committed to providing excellent support and ensuring our customers receive help whenever they need it. Your feedback means a lot to us and motivates us to continue delivering the highest level of service. If you ever have further questions or need assistance in the future, we’re always here to help.
Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
