Customer Ratings & Reviews
- Model:
- KD75X80K
- SKU:
- 6499674
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the 75" Class X80K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also find the price to be reasonable for the quality offered. While some users noted minor issues with backlight and remote control functionality, the overwhelmingly positive feedback points to a highly satisfying viewing experience.
This summary was generated by AI based on customer reviews.
Sony pixalating after being on for a couple hours
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this on Valentines day and it's now February 18th. The past two days after the tv is on for a couple hours the picture is getting pixalated very badly, its not our internet as we have fiber optics and 1gbt service. Tonight and yesterday our internet tested over 400 down and high 390's up so thats not the proble. Think I would like exchange this and to go to a samsung. Had a great picture still it started doing that.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DanielR,
Thanks for reaching out to us with your concern. We're sorry to learn about the occasional pixelation or blurring issue you're experiencing with your TV. Please allow us to help you and turn this into a better experience. Ensure all cables leading to your TV are secured firmly. To make sure your TV runs as smooth as possible, we highly recommend downloading and installing the latest software for the TV.
Picture quality depends on the signal and content. That being said, if you're experiencing a blurry, hazy, or dull screen, follow the troubleshooting steps provided on this link to resolve the issue: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-75x80k/articles/00032635
In any case that you need our assistance, please follow the instruction below on how to contact us.
May we contact you to help? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X80K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Jess
Sony bleeder
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv but had bleeding edge on top and side ..
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi homiedog,
Thank you for reaching out to us with your concern, and we are so sorry for your disappointment. It is really unfortunate to hear you are having a picture issue on your X80K. This is usually not the case and definitely not the experience we wanted you to have on our premium TV.
Some of these issues can be fixed by following the steps on this article:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00030311
We want to make sure you’re taken care of and help check on your TV.
May we contact you directly to assist you? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Case ID:
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X80J:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Craig
Sony Social Support
