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Customer Ratings & Reviews

Your price for this item is $256.99
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The comparable value price is $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 721 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers appreciate the 75" Class X80K LED 4K UHD Smart Google TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also find the price to be reasonable for the quality offered. While some users noted minor issues with backlight and remote control functionality, the overwhelmingly positive feedback points to a highly satisfying viewing experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-721 of 721 reviews
  • Rated 1 out of 5 stars

    Sony bleeder

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv but had bleeding edge on top and side ..

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi homiedog,

      Thank you for reaching out to us with your concern, and we are so sorry for your disappointment. It is really unfortunate to hear you are having a picture issue on your X80K. This is usually not the case and definitely not the experience we wanted you to have on our premium TV.

      Some of these issues can be fixed by following the steps on this article:
      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65x80k/articles/00030311

      We want to make sure you’re taken care of and help check on your TV.

      May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Case ID:
      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X80J:

      We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.

      Thank you for letting us help assist you.

      Sincerely,

      Craig
      Sony Social Support Sony_US